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“Top quality service with a freindly smile!”
Review of The Clarence Hotel

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The Clarence Hotel
Ranked #1 of 39 Hotels in Portsmouth
Certificate of Excellence
Reviewed November 21, 2012

This was our third stay at this hotel and I must say that it's top quality in terms of service & cleanliness. Fresh towels and bottled water everyday and the chocolates and quotes are a nice touch with the turndown service. The breakfasts are to die! We always book to stay at this hotel every time we visit Portsmouth.

  • Stayed: November 2012
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1  Thank Chelseacheam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OfficeatTheClarence, General Manager at The Clarence Hotel, responded to this reviewResponded November 26, 2012

It's always extremely gratifying when a guest returns to stay with us time and time again as there are so many alternatives available. Guests who return to stay with us prove that we are offering the very highest levels of service and attention to detail, and it is a pleasure to welcome you back. Hopefully we will see you in the very near future to sample our wonderful Breakfasts!

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795 - 801 of 1,170 reviews

Reviewed November 21, 2012

We have been to this hotel many times and it really is the best hotel we have stayed at in the UK. The hotel is only small but very very nice. It only has 8 rooms with each one different. Down to sunken bath, roll top bath, walk in showers, Jacuzzi bath. Beds are to die for, So comfy.
Flat screens and Aqua screens. 24 hour Room Service (yummy Paninis) and delicious breakfasts. Only a cab ride from Gun Wharf Quays (for the serious shoppers)
Jenny and Mark are the owners who are really lovely and go over and beyond to make you feel so welcome and relaxed., as do the rest of the staff.
When we visit we feel like we are visiting friends.
Really recommend this hotel and its good value for money too. Check out the hotel website.

Room Tip: We have stayed in most rooms. Our faviourite are the Bronze and Gold room and the Wild at Heart r...
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  • Stayed: November 2012, traveled as a couple
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1  Thank Lesley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OfficeatTheClarence, General Manager at The Clarence Hotel, responded to this reviewResponded November 26, 2012

Thank you for your review of your stay here at The Clarence, I'm delighted that your enjoyed your stay with us again, it is always a pleasure to welcome you back. I look forward to seeing you again next year for some more retail tharapy!

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Reviewed November 20, 2012

This is a small hotel / big converted house. high class and opulent

We Stayed 2 nights as I ran the Great South Run. £450 for B&B for the 2 nights. (Ouch)

However, this was magnificent. The room, which I guess was the dearest, is perfect, large & very comfortable. The double jacuzzi bath with TV was fantastic.

It was the nicest room we have stayed in.

The staff @ the hotel were magnificent, welcoming and very friendly.

The breakfast was lovely, fine food freshly cooked.

Parking was on street but without charge.

The room has a large flat screen tv with free films (recent ones and also some the kids should not watch) and wifi.

Would go back without hesitation if the budget permits.

  • Stayed: November 2012, traveled as a couple
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1  Thank dan773
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OfficeatTheClarence, General Manager at The Clarence Hotel, responded to this reviewResponded November 26, 2012

Thank you for your lovely review of your stay here at The Clarence, we always appreciate that our guests take the time to post their views on their stay. It is wonderful that you felt our Superior Room, Luella Cherry was worth the cost for your stay over the Great South Run Weekend. I'm sure you are aware that this weekend is probably the busiest weekend in Portsmouth all year. We frequentely offer special rates on our website and also on our Facebook page so please do check back for our special deals throughout the year, we would be delighted to be able to welcome you back again to take advantage of our complimentary movie system and wonderful Breakfast!

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Reviewed November 18, 2012

From the moment we walked through the front door until the moment we left, this hotel was wonderful - from our welcome drink to our departure. This hotel is beautifully decorated and the attention to detail is exceptional - the glasses, the cutlery, the china - all exquisite. We stayed in Room 5 (with the double bath) and it's probably the best hotel room we've ever stayed in.

We cannot recommend this hotel enough, nothing was too much for the staff and the breakfast was delicious.

Would go and stay there again tomorrow.

Room Tip: Room 5 is a fantastic room (and largest) - would recommend it.
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  • Stayed: November 2012, traveled as a couple
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1  Thank 559BeverleyC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OfficeatTheClarence, General Manager at The Clarence Hotel, responded to this reviewResponded November 26, 2012

Thank you for your lovely review of your stay here at The Clarence. I am delighted that you found the hotel to be the best you have stayed in, such a wonderful compliment makes all our efforts worthwhile. All our staff take great pride in offering our guests the very highest standards of care and attention to detail. Hopefully we will be able to welcome you back to try one of our other rooms, although I must agree that room 5, Luella Cherry with the double Hydrotherapy Spa bath is certainally very hard to beat!

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Reviewed November 17, 2012

We stayed here after travelling from West Yorkshire. The welcome was warm and friendly and the complimentary drink upon arrival was welcome. We were then shown to our room (Room No. 1) and everything in the room was demonstrated to us, including the flat screen tv with totally free film & tv package channels and the oval shaped sunken bath with its own ancillary tv and speakers built into the wall. The room was pre-warmed for us to a lovely temperature, which was gratefully received, especially as the weather was somewhat cool outside. Complimentary bottled water was also available in our room and there is free Wi-Fi throughout the hotel.
Parking was on-street but in defined residential parking bays set aside for the hotel. The street itself is a quiet one and the parking was free for residents of the hotel. Permits were issued to residents by the hotel.
Checkout is at 12 noon but due to our particular circumstances we were allowed to checkout at 1pm, which made a big difference to us.
Breakfast was the usual fare of cereals, toast, fruit and yoghurt, with various options for hot food. I opted for the "Full English" and I was rewarded with wonderful high quality produce cooked to perfection.
Every member of staff was attentive, friendly, polite and accommodating. Everything about the place was superb. I really cannot praise this place enough.
It wasn't until the day we left that I realised that there had not been any tea or coffee making facilities in our room. Strangely enough, I did not even miss it!
Whenever I revisit Portsmouth, this hotel will be my first choice. Everything about it is wonderful.

  • Stayed: November 2012, traveled as a couple
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1  Thank Gazanlezli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OfficeatTheClarence, General Manager at The Clarence Hotel, responded to this reviewResponded November 26, 2012

Thank you for your lovely review. I am delighted that you enjoyed your stay with us, in particular the attentiveness of the staff and the complimentary movies on demand. We would be delighted to welcome you back to The Clarence, hopefully for a longer stay next time.

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Reviewed November 15, 2012

Made to feel so welcome and having a complementary drink on arrival went down well. Stayed in the best room of the hotel and would say its at a very high standard. Hotel is in a fantastic location only a few mins from the beach. The owners are really welcoming and they also own the seacrest hotel around the corner. Can not fault this hotel at all and the food is out of this world. If you ever going to visit Portsmouth then visit this hotel. Book early as there not many rooms.

Stayed: December 2011, traveled solo
1  Thank danielle n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OfficeatTheClarence, Owner at The Clarence Hotel, responded to this reviewResponded November 15, 2012

Thank you for your review on The Clarence Hotel and we are very pleased that you enjoyed your stay with us and found the location to be a good one. We are situated just one street away from the Seafront and if you wish to take a lovely stroll along the promenade then can do so very easily within a couple of minutes leaving the hotel.

I would just mention that we no longer have any association with The Seacrest Hotel as it is under new management.

I hope we will be able to welcome you back sometime in the future.

Regards

The Clarence

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Reviewed November 14, 2012

Unfortunately we only stayed one night in this hotel.
From arrival to departure, one could not find fault.
All the staff were courteous and could not do enough to make our stay one of the best hotel experiences I have had in England. No expense was spared in the rooms, we stayed in the Monkey room and it was just pure luxury. I could move in tomorrow.
Breakfast too was served with the care and class seldom seen today, all hot breakfasts freshly cooked,and a never ending supply of fresh toast, tea and coffee.
Would not hesitate recommending this hotel, in fact I would say it was a go to destination.

Room Tip: All the rooms are of the same exemplary standard.
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  • Stayed: October 2012, traveled with friends
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Thank VAL K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OfficeatTheClarence, Owner at The Clarence Hotel, responded to this reviewResponded November 15, 2012

Thank your for leaving your recent review and we are extremely pleased that you found the Clarence to be of the highest standards in service and surroundings. We pride ourselves on the service and what we offer here and it makes it all worth while when we have guests who thoroughly enjoy themselves. At the end of the day this is what counts as you are paying for the experience.

I hope we are able to make your next stay just as enjoyable.

Warmest Regards

The Clarence

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Additional Information about The Clarence Hotel

Address: Clarence Road, Portsmouth PO5 2LQ, England
Location: United Kingdom > England > Hampshire > Portsmouth
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#1 Luxury Hotel in Portsmouth
#1 Romantic Hotel in Portsmouth
#3 Business Hotel in Portsmouth
#11 Family Hotel in Portsmouth
Price Range: $109 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Clarence Hotel 4*
Number of rooms: 8
Official Description (provided by the hotel):
The Clarence is Portsmouth and Southsea's multi award-winning adults only luxury boutique hotel. This Edwardian residence has been stylishly converted to offer well designed and individually styled rooms with luxury bathrooms. All rooms offer Air-conditioning, King-sized bed & Wi-Fi. Perfectly situated just 5 mins away from all major attractions and just a few hundred yards from the seafront, The Clarence is the ideal place to stay whether it be for Business or that well earned break. The Clarence also offers guests in-room health and beauty treatments. The Clarence is located 3 minutes walk from the group's Fine Dining restaurant "The Kitchen" serving a stunning menu or the group Gastro Pub "The Florence Arms" serving homecooked fresh food ... more   less 
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Also Known As:
Clarence Hotel Portsmouth

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