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“Wonderful ”
Review of The Close Hotel

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The Close Hotel
Ranked #2 of 6 Hotels in Tetbury
Certificate of Excellence
Weston super Mare, United Kingdom
Level Contributor
96 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Wonderful ”
Reviewed July 25, 2014 via mobile

I went along for a ladies day out and went into this hotel for lunch .
The decor was lovely places to eat inside and outside
We chose to eat outside in the wonderful garden area
The staff were attentive and we felt really relaxed , no pressure to rush our food .

The food was delicious
I would recommend a visit here and if we go again to Tetbury we would go again for sure .

Thank you to the team
Sangeeta Xx

Stayed July 2014
Helpful?
2 Thank smistry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CloseManager, General Manager at The Close Hotel, responded to this review, August 18, 2014
Dear Sangeeta,

Many thanks for taking the time to review your recent lunch experience.

Myself and the team are delighted with your comments and are pleased you enjoyed your experience.

We all hope to see you again soon!

Kind Regards
Clare Steward-Gadsden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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370 reviews from our community

Traveler rating
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    33
    9
    10
See reviews for
37
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10
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Essex
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 14, 2014

The hotel is very dark inside with almost black walls. The food is nouveau cuisine and there is not much of it after waiting a considerable time between courses. The English breakfast was over cooked and half a slice of the smallest black pudding was a joke. The room however was good but the mirror on the wall was too high for the dressing table and no toilet roll holder. The reception is at the back of the hotel and parking is difficult to find as there was no map available only verbal instructions. Would not stay here again unless I was on a strict diet and wished to lose weight quickly.

Room Tip: take sandwiches
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  • Stayed July 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
4 Thank mjtopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CloseManager, General Manager at The Close Hotel, responded to this review, July 22, 2014
Dear mjtopping,

Thank you for taking the time to write a review based on your recent stay.

I am sorry your stay was disappointing.

The hotel has undergone a complete refurbishment since its acquisition a year ago.The refurbishment may not be to everyone’s taste and it is dramatically different in layout, colour and style however the majority of feedback has been very positive.

We offer two dining experiences-The Brasserie which is a more informal experience offering individually priced items such as traditional favourites-Scottish salmon, battered cod & rib eye steak.

The Dining Room offers a more formal dining experience, an intimate ambiance with a set menu show casing the talents of our kitchen brigade with a sophisticated menu yet not pretentious. The menu is priced at £38.00 per person and includes freshly baked bread, an amuse bouche, starter, main course, pre-dessert and dessert. Very good value for the quantity and quality of the food served.

In regards to breakfast, I would like to apologise that our breakfast was not up to our usual high standard. Your comments have been passed to the kitchen team.

The hotel is lucky enough to have a private car park which is situated at the rear of the hotel, hence the decision to locate reception at the rear of the hotel also. Directions to the car park are found on all guest confirmation, although staff are on hand to assist guests verbally.

I am sorry you did not enjoy your stay and hope you will reconsider and stay with us again in the future.

Kind Regards
Clare Steward-Gadsden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed July 13, 2014 via mobile

An absolutely fantastic location in the heart of Tetbury. This is nicely decorated hotel - boutique style and of high quality. The garden is rather gorgeous, a haven of tranquility. We found the staff very helpful and service was good and best of all the food was faultless. It is definitely one to consider if you are going to be in he area.

  • Stayed July 2014
    • Location
    • Cleanliness
Helpful?
2 Thank cach113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CloseManager, General Manager at The Close Hotel, responded to this review, July 22, 2014
Dear cach113,

Thank you for your review regarding your recent visit.

I am delighted with your kind words relating to the food and service. The garden is certainly a bonus and is tranquil and relaxing.

Thank you for your recommendation and I hope you will visit again.

Kind Regards
Clare Steward-Gadsden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 13, 2014 via mobile

Last year we stopped en-route in Tetbury, and had coffee at The Close, where we sat in the garden, a lovely relaxing area. This year again en-route we ordered a sandwich lunch and again sat in the garden. We were not disappointed, what a wonderful hotel, beautiful seating and dining areas. The lunch was great, service excellent and staff very friendly. Next time we will book accommodation too!

Stayed July 2014, traveled as a couple
Helpful?
1 Thank BetsyLou2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CloseManager, General Manager at The Close Hotel, responded to this review, July 22, 2014
Dear BetsyLou2013,

Thank you for your review of your recent lunch with us.

I am delighted that your revisit did not disappoint.

Your kind comments have been passed to the team.

I hope you will visit us again in the not too distant future.

Kind Regards
Clare Steward-Gadsden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dundee, United Kingdom
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 13, 2014

A great hotel in the small market town of Tetbury. Although on the Main Street it was very quiet with a nice garden to the rear. We stayed for three nights and had a wonderful room (The Spire).Meals in the Dining Room are for fine dining, while the brasserie was simpler fare. Both excellent meals and service. Redecorating still going on, but not obtrusive.
Well worth a stay for a restful Cotswold break. Oh, and by the way just down the road from Highgrove.

Room Tip: Being an old house, a bit rambling, but this adds to the character. There are stairs, so advise if a...
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  • Stayed July 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Peter F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CloseManager, General Manager at The Close Hotel, responded to this review, July 22, 2014
Dear PeterF,

Thank you for taking the time to review your recent stay.

Your kind comments have been passed onto the team who are always appreciative of feedback.

I am delighted that you opted to dine in both the fine dining restaurant and the brasserie and found both to be excellent.

I hope you will visit again in the future.

Kind Regards
Clare Steward-Gadsden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ashurst, null, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 3, 2014 via mobile

We stayed in the jubilee room for a long weekend. The service and quality was extremely good. The hotel was under going redecoration and our room had been newly finished a few little things not finished but it was lovely.
We had a meal in both the brasserie and the restaurant and afternoon tea these were all of an exceptional standard
Would definitely stay here again
Well worth a visit
Only issue on the Saturday night our meal was not up to standard very disappointed it let the rest of the stay down a little but would still visit again

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jeanette M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CloseManager, General Manager at The Close Hotel, responded to this review, July 22, 2014
Dear JeanetteM,

Thank you for your recent review of your stay.

I am delighted you enjoyed your long weekend stay and have passed your comments to the hard working team.

I apologise that you were unhappy with your meal on the Saturday night of your stay but I am relieved to see from your review that you would stay with us again.

I look forward to your return visit.

Kind Regards
Clare Steward-Gadsden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, United Kingdom
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 1, 2014

This was an excellent offer and we thoroughly enjoyed our Sunday lunch and overnight stay. Recently restored 17th property right in the heart of Tetbury, the painters etc were still there but not intrusive and glad to give tips on restoration and decorating too!! Very relaxed atmosphere which was reflected in the staffs attentiveness. Deck chairs in the garden with the gently sound of water in the background plus a terrace with plenty of seating under umbrellas. Room, we had the Jubilee, very well presented with extra large bed, thought little excessive to have 2 TV's but proved not to be - not that we watched much with such nice rooms to lounge in downstairs and a well stocked bar and excellent menu!!

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jean G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CloseManager, General Manager at The Close Hotel, responded to this review, July 22, 2014
Dear JeanG,

Many thanks for taking the time to review your recent Sublime Sunday stay, I am delighted that you enjoyed your stay.

The hotel has undergone an entire refurbishment and we are in the process of completing the final stages. I am pleased that the painting works did not inconvenience you and that you managed to pick up some tips.

The Close is blessed with a beautiful garden and terrace area and I am pleased you enjoyed this peaceful oasis.

I hope you will visit again in the future.

Kind Regards
Clare Steward-Gadsden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Close Hotel

Property: The Close Hotel
Address: 8 Long Street, Tetbury GL8 8AQ, England
Location: United Kingdom > England > Cotswolds > Tetbury
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Tetbury
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Close Hotel 3*
Number of rooms: 19
Official Description (provided by the hotel):
Set in the delightful Cotswold market town of Tetbury, The Close Hotel and Restaurant holds the enviable reputation of being one of the finest 16th century town houses in the Cotswolds. Originally built in 1535 during the reign of King Henry VIII for John Steede a local Yeoman, the house has had many owners including Sir Thomas Estcourt, a wealthy wool merchant of the period. Since becoming a hotel in 1974, the Close Hotel has developed a reputation for excellence in hospitality by creating a warm and welcoming atmosphere, combined with the efficiency demanded by today's business world. ... more   less 
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Also Known As:
Close Hotel Tetbury

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