Joan put of a personal appointment to ensure she was there for an early arrival of our food order.
We were given a warm welcome , shown round her lovely home, given advice and information.
8 more of the family arrived 4 hrs later and they were all delighted with “SPRINGFIELD,”
They all come from different parts of the country and different lifestyles but all of us felt relaxed , at home!
Spacious rooms meant we were not on top of each other .All was clean and comfortable and beautifully warm ,with the first frosts of the winter
Lovely to come back to after long walks.
We will be booking again , because non of my children have been so unanimous about their pleasure at staying in a”Big House” and stateing they would like to come back.
There are lots of books and personal pics and nic nacks around , but that’s what makes it homely and comfortable.
One could nit pick about things that may not work or need mending , in a house this size it must be a nightmare to keep on top of everything ,
As someone who runs a self catering property I would appreciate knowing what’s wrong whilst my guests are staying so It can be rectified there and then
Do let Joan know if you experience any probs during your stay, she is s charming hostess .
Thankyou for a Fab Stay
My mum booked this venue for the 12 of us to have an early family Christmas. The venue is perfect for a large family to visit together. Very homely place, with plenty of places to sit and space to be alone if you need quite time. We didn't use the pool as it was closed for the winter, sadly the hot tub was also out of action but this didn't detract from our stay. We have planned another visit for next year.
We had a really unpleasant weekend at this house. I really don't know where to start but here I go, I will endeavour to keep this as brief as I can....
Firstly, one thing to watch out for are the hidden costs - to have the outdoor pool properly heated (which is an absolute must in the winter), the owner decided to charge us an extra £150, which was not stipulated anywhere prior to booking. Then we decided to let her know that we were bringing our dog - another £50, again not detailed anywhere. Why? Well, apparently it's cleaning, despite the fact that we are good dog owners and would never bring mud inside. But it gets worse - for your £50 your dog is allowed in only 2 rooms in the house. TWO. To my shock, when we got there the two rooms are fully floor tiled, so apparently it costs £50 to run a mop around the place, which I can only assume she doesn't do if there are no dogs, otherwise why the charge?
Next - on arrival, we received no 'welcome!' or 'hope the journey was ok', nope - we got a "Who here is responsible for the booking? They owe me £200" (for pool and dog). Charming.
The house itself is OK - for the price that it is, I can only call it that. You are given a book of 'house rules' including no shoes in the house - despite the whole ground floor being floor tiles. The pool is OK but not suitable for children as its far too deep for them, ours spent the weekend holding on to the sides. The bedrooms vary massively in size and quality, with a curious selection of books and photos, and they've gone sparingly with light bulbs to the point that half were missing...
The next trauma came though when we decided to go for a walk - all we got was an OS map which was of no use, so we had to use our own initiative. We walked around the valley, not entering any fields that were locked and closing any gates behind us, when a couple who live next to the house start waving angrily and shouting "NO. NO. NO." at us. They came over as quick as they could and were extremely verbally aggressive to the point that it left my 8-year old niece in tears. And did they let up? Did they hell. They seemed to think we'd left every gate open, which we hadn't whatsoever. There was no signs saying we shouldn't be using that field, so how were we meant to know? They were so over-the-top aggressive it was startling, if we hadn't diffused the situation I dread to think how it would have ended up. If there is an issue, they need to take it up with the owner, not people who are clearly just away for the weekend and don't have a clue where is OK to go. So much for a nice walk in the country....
Lastly (there is more that went wrong with our weekend but I've had to be selective as I could go on forever), on leaving in the morning, a candelabra was leaning against a window - the owner came in all guns blazing assuming we'd broken it. We hadn't. Again, no 'hope you enjoyed your stay'. I don't know of she had issue with us because we had a dog but she was just absolutely horrendous with us and we couldn't get away quick enough. Incredibly rude, especially considering how much money we had given her - good manners cost nothing!
I leave a lot of reviews, and never in my life have I ever felt so compelled to leave a bad one. It's not something I enjoy, all I can do is use our experience to warn other people. Especially if you have a dog.
OH - one more thing. If you do book (which I do NOT recommend), if coming from the west do not take the country track. It's a killer, I thought it had ripped out my suspension!
We have just returned from a wonderful long weekend with friends, to celebrate my big birthday.
The house was amazing, the location wonderful, the views breath taking .
The owner Joan was very helpful with any requirements we had during our stay, thank you
thoroughly recommended - we loved it !
Just the best holiday we've ever had, what a fabulous property - thank you so much for a fab holiday the kids, grandparents and everyone enjoyed the views and country walks so much - we'll definitely be back soon!!!!
Had an absolutely fantastic weekend here celebrating my boyfriend’s 30th with friends. There was 11 of us in total so the huge bedrooms and en suites were perfect. The heated pool was lovely and the kitchen came well equipped with everything you could need. Joan, the owner, even provided us with a welcome hamper. There’s a pub within walking distance and another only 10 mins by taxi. Can have no complaints whatsoever and we’re already discussing booking again!