Thank you so much to the owners Caroline and Mike for allowing us to stay in your beautiful escape. We all had the most wonderful trip away for 2 nights. Everything was perfect. We were blown away on arrival by the beautiful setting on the lake and when we entered the house we all were "oooohing" and "ahhhhing" over everything!
White willow lodge was decorated beautifully. The house was immaculate and the kids were so excited with the toys and DVD collection!
We can't wait to return again some day soon we absolutely loved our stay.
We had a family gathering for birthday celebrations, and the lodge was ideal for our purposes, comfortably accommodating our party of 6 adults and 5 children. It was beautifully appointed and stunningly situated at the edge of the lake. The site was ideal for cycling or walking in a very relaxed atmosphere. We enjoyed the use of the pool at the spa, tennis courts, the play area, and venturing out on the lake in the fishing boat. Site rules prevented us from using the kayaks during the winter months, for ecological reasons. Caroline, the owner, was very helpful in answering queries and providing tips on things to do etc. The weekend was nicely finished off with Sunday lunch at the Five Alls pub in Filkins, which was excellent.
However, the weekend was slightly marred by a claim on our deposit for a couple of stains, on a landing carpet, that required professional cleaning. We knew nothing about them, nor could we think of anything that could have caused them. But likewise the owner had no reason not to believe her cleaners when they said they were new. In the end the owner returned the full deposit (less £6 for a breakfast bowl that we broke). So it all turned out well on this occasion, but we would recommend you check the property carefully on arrival and note any damage or marks/scratches etc with the owner, and then check again carefully on departure.
we have just returned from white willow lodge , a family birthday celebration . After searching for a place large enough to accommodate all of us with a location and amenities to make it memorable , we certainly found it here! Many thanks to Caroline the owner who answered all our questions, and gave her advice on eating out and places to visit .
We stayed here with some friends for three nights last weekend to celebrate birthday.
It's such a fabulous house, very well equipped and beautifully decorated. The ground floor is a grand, open plan space but still feels cosy & welcoming. The kitchen is stunning has everything you could need - we all cooked at various points and it's a very sociable space to hang & drink & chat. All the bedrooms are beautiful but the master bedroom is gorgeous, with another huge terrace to sit out on. This particular house is on one of the smaller lakes and, although there are houses either side, the whole place has been cleverly landscaped so you are not overlooked at all. Plus on this lake, there are no buildings opposite so it's very tranquil & relaxing.
The house has two kayaks so we all had fun boating & swimming from the private jetty. We also used the spa which is a lovely space with great staff.
Caroline is really friendly & helpful. She gave us lots of useful info & left a lovely welcome basket for us all. We highly recommend White Willow Lodge and are planning to come back as soon as we can.
It was amazing. The place was beautiful, the area was beautiful. It was just truly an amazing experience. I'm very grateful for being allowed to stay in this place of beauty. All the facilities we needed were right there. It was perfect!!!
We've recently returned from a long weekend at White Willow Lodge and couldn't recommend it highly enough.
The property is stunning as is the Lakes by Yoo complex and surrounding area. We had beautiful weather so we really got to see everything in its best light.
Caroline the owner was incredibly helpful both throughout the booking process and in providing recommendations for activities and restaurants during our stay.
The property itself was immaculate and incredibly well kept, the bedrooms in particular looking out across the lake were a real pleasure to wake up in.
We can't wait to revisit and would have absolutely no hesitation in recommending the property and complex to anyone looking g to stay in the area.
Thanks for a wonderful stay.
On arrival we were amazed, lakes by yoo is beautiful and a great base location. The spa is great although the usage hours are a little inconvenient. Unfortunately for me that's where the good review ends.
The lodge is nicely decorated on first appearances, however when you start to look about it's apparant it has been done on the cheap with lots of Ikea products!
Snug - Nice idea but jad what appeared to be a dog bed, we only realised this when my husband and dad sat on it and became covered in dog hairs. Sky tv is basic preview which was also disappointing.
Kitchen - We had an incident on the first night, my brother in law opened the utensil drawer and it fell out and hit him on the foot, yes we should have reported this on the first night and got lumberd with close to a £500 bill! My father inlaw broke a bowl (unknown to me at the time) so disposed of it and apparantey another was chipped so we've not had to foot the bil for a set of 4 bowls. I would have thought that incidentials such as cups etc would be built into the rental cost.
There was next to no cleaning products, the mop bucket had no inner to drain the mop, we was provided with 1 small disposable cloth and a sponge and a smidgen of surface cleaner. Ther was no tea towels or hand towels. We went to get a shower on the first evening to discover we didn't have enough towels. Housekeeping had to bring some the day after. There was also no handtowels!
The kitchen utensils are in poor condition, particulary the pans.
Bedroom 1 is lovely but the other bedrooms are average at best, one of the bedrooms doesn't even have wardrobes and none have mirrors. I questioned this with the owner who said this was because the bathrooms do, however only 1 bathroom has a plug close enough to use a hair dryer which is a pain when there are 10 people trying to get ready.
We had our 2 year old nephew with us and a dog bowl had been left in the kitchen, whilst it may have been cleaned it's not the best impression.
We had no induction when we arrived, we just collected the key from reception and no check out yet was landed with an hefty bill, there wasn't even any negotitation on the bill!
I would return to the area as there is a nice village and some nice pubs but not to this lodge.
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