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“Horrible service and not bothered staff”

The Fleece at Cirencester
Ranked #20 of 126 Restaurants in Cirencester
Price range: $13 - $64
Cuisines: Bar, British, Pub, Gastropub
More restaurant details
Restaurant details
Good for: Business meetings, Local cuisine, Special occasions, Large groups, Bar scene, Families with children
Dining options: Late Night, Dinner, Breakfast, Brunch, Lunch, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Description: Located in the heart of Cirencester, we're a popular bars and restaurant for all occasions. From a relaxed, heart breakfast in the morning, cakes and sandwiches for lunch with friends to a big family dinner in the evening to celebrate a special occasion. Our food is our passion. Our menu is forever changing to reflect the best produce form the local area and the seasons. To wash down your dinner we have an enviable selection of real ales on the bar alongside world wine and some great cocktails!
1 review
“Horrible service and not bothered staff”
Reviewed March 14, 2013

We had lunch at the fleece because it was in Cirencester with a friend , no waiter realised
We were there for lunch ,not bothered to give menus , no greetings . Finally, i had to go and take the menus and (imp note they 8 staff and a manager) ordered food which was ok and no smiles ordered tea and the tea pots were disgusting not cleaned at all and cups were really in bad condition my friend ordered a pint of beer which was smelling of detergent n egg from the washer i guess and we finished the lunch and then comes the payment the waiter behind the bar did not know to take the payment .Don't go if your planning to have a lunch and don't expect any service as well .food was ok

Thank 12amb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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520 reviews from our community

Visitor rating
Rating summary
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Swindon, United Kingdom
Level Contributor
33 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Saturday morning favourite”
Reviewed March 11, 2013 via mobile

We often pop into Cirencester shopping and we always pop in for a coffee and a selection from the bar menu. Staff are always polite, decour is really nice, feels friendly and food is really nice. One negative point, its a little bit expensive compared to other cafe/menus in the local area.

Thank Neil F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
115 reviews
84 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
Reviewed March 10, 2013

A very disappointing menu. I expected so much more. The bar area in this newly refurbished hotel is fab. A real buzz night and during the day for coffee etc.

What a let down the Resteraunt is. Poor menu, quality of food ok staff a disaster.

I put down my knife and fork to rest and take a sip of my wine only to be asked by a very young obviously in experienced member of staff had I finished.

Would not recommend, we will not go back, there are so many fab resteraunt in Cirencester and the local area to choose from why would we put up with such a disappointment.

However I have to say we do use the bar.

Visited February 2013
Thank Mike D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
13 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Great Service”
Reviewed March 8, 2013

I had a meal at the Fleece with a business colleague and struggle to fault it, the decor is good, the restaurant attractive, the food is good (although my soup was a little cool) and the service is excellent, happy to recommend!

  • Visited March 2013
    • Value
    • Atmosphere
    • Service
    • Food
Thank Cliff T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
6 reviews
3 restaurant reviews
“excellent foo!”
Reviewed March 7, 2013

The food at the Fleece is second to none. The service and friendliness of the staff is wonderful. We were made to feel very welcome.

Visited February 2013
Thank lois a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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