Stayed for 2 nights in a superior room. Very comfortable bed with a roll-top bath by the window from where I lay in bubbles and drank champagne (more bubbles) whilst watching the huge TV. Absolutely can't complain about that. The shower room was quite dramatic with all the black tiling, and the shower was great, but the floor wasn't too clean which I discovered when I accidentally splashed water and tried to mop it up with the fluffy white towel.... Excellent selection of toiletries.
Dinner in the Bistro was very good, service attentive and there was a pleasant, busy hum throughout both evenings. The wine was quite expensive, but not so much to stop you having a bottle with dinner. We would have liked to sit outside on the well-furnished terrace, but it was raining both nights we were there.
People have commented on the unfriendly staff; we didn't experience this at all; our receptionist was excellent; she went out of her way to be accommodating as we wanted some spa treatments in the morning, and she managed to find appointments for us at short notice. We also enjoyed morning coffee in the spacious bar/lounge area which was a lovely place to sit and while away an hour with the newspaper during a lengthy downpour of rain; the same receptionist was then serving in the bar and asked how the spa experience had been etc etc.
My husband stays here on business occasionally has always spoken highly of the Hotel du Vin; I agree with him, and am looking forward to my next visit.
- Official Description (provided by the hotel):
- Formerly the Carlton Hotel and located in the chic Montpellier district of this historic spa town. Hotel du Vin Cheltenham offers forty nine bedrooms and suites, all decorated in inimitable Hotel du Vin style. The wonderfully spacious public areas centered around a showpiece spiral staircase, include a trademark Bistro with extensive al fresco dining, both a Champagne and Sinners Enclosure Bar, beauty treatment rooms and private dining rooms. The general manager is Tom Ross. ... more less
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