This is our second stay and as we approached I remembered that parking can be an issue but we found a space on the front car park which was great. The hotel is beautifully fitted and decorated and hadn't changed much in the 4 years since our last stay. This time we stayed in Krug, a superior room with a massive bathroom, roll top bath and walk in shower...fantastic.
Some nice touches you don't find in other hotels, fresh milk for tea and coffee, iron and ironing board for re-ironing because of my rubbish packing, and a nespresso machine. The room was quiet, the bed was huge and comfy so all was great.
Dinner was fantastic, the service was great, prompt and friendlyand the Sommelier was really good and made us a great recommendation for a bottle of red and 2 dessert wines.
My only gripes would be that the service in the bar was slow and disorganised. I asked for a sherry and the (admittedly young) barman didn't have a clue. The timely entry of a more senior member of staff sorted the issue. Pre dinner cocktails were exceedingly slow, the bar was busy at that point but the wait was excessive. I got the impression that the bar staff were either new and/or inexperienced.
Small gripe though....everything else was great.
Hotel du Vin breakfast is always a winner, and the best end to a short but lovely stay.
- Official Description (provided by the hotel):
- Formerly the Carlton Hotel and located in the chic Montpellier district of this historic spa town. Hotel du Vin Cheltenham offers forty nine bedrooms and suites, all decorated in inimitable Hotel du Vin style. The wonderfully spacious public areas centered around a showpiece spiral staircase, include a trademark Bistro with extensive al fresco dining, both a Champagne and Sinners Enclosure Bar, beauty treatment rooms and private dining rooms. The general manager is Chris Thompson. ... more less
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