We chose the Royal Union while on a weekend in Cheltenham, purely based on excellent Trip Advisor reviews. I'm sorry to say I had a really dreadful meal: the chips were frozen (not home mad as advertised) and the fish probably was too but more importantly the batter was thick and soggy. The salad dressing was very spicy which I found strange with fish and chips and as it was already added there was nothing I could do about this. The only positive was the staff. They explained they'd changed over to frozen chips but in that case the menu should be changed. We were offered a complimentary drink and whilst we drank that the member of staff returned and gave us a full refund. That's why I've given 2 stars. I hate doing negative reviews but it really ruined our evening in what was a short weekend away.
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