We had problems checking in as the office number we where given did not divert our call to the on call rep for the apartment but when we eventually tracked them down they arrived immediately to let us in.
The shower drain was blocked and water escaped into the bed room. The en suite shower also had several areas of black mould that made the appearance of the shower look dirty.
The apartment only has windows in the living area and both bedrooms. The bedroom windows did not appear to open so the apartment was quite stuffy.
The view from the windows was onto to very dirty window ledges and parking can be quite difficult.
The apartment did not meet our expectations and does not represent value for money.
We have rented much better.
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Daniel, Brenda and Harriet were extremely kind, helpful and patient when we had to alter our plans and when we also arrived later than anticipated. Huge thanks go to them.
The flat is top class. It is spotlessly clean. The furnishings are contemporary and a little quirky. Everything is comfortable and very pleasing.
The property is perfectly positioned for walking into town but there are also shops and eateries close by. The parks are also a short walk away. The flat is actually on a main road but is set back and is remarkably quiet. Highly recommended all round.
We travelled with the couple who rented this.Despite being a basement apartment on one side the bathrooms and and kitchen were lovely and parking adequate.It was in a very good location with in walking distance of restaurants and the town.
An excellent apartment - very well laid out with two bedrooms and two bathrooms. Exceptionally clean. Lovely touch to leave coffee, tea, milk and biscuits for guests.
Only slight disappointment was that a request was ignored re a high chair (I sent two email requests and got confirmation back on only one re bed configuration - I possibly should have chased to ensure the highchair request had been acknowledged). Brenda was fantastic, warm and welcoming even though due to traffic delays she was out in the cold for a fair while waiting for us to arrive. The apartment being on one level with ground floor access is ideal for a baby and pram. If we need to visit Cheltenham again then we will definitely be back at this apartment.
Have just spent a few very enjoyable days staying here, the flat is very well equipped and comfortable, the bathroom and shower room were great and the kitchen had everything we needed. It was about 2 min walk from Montpellier and really easy to park and get around. My only gripe was the fact that there was no mirror in the second bedroom and as we were 4 ladies travelling together this seemed a bit strange.