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“Better than I expected! Great service!”
Review of Jamie's Italian - CLOSED

Jamie's Italian
Price range: $12 - $26
Cuisines: Italian, European
More restaurant details
Restaurant details
Good for: Kids, Families with children, Special occasions, Large groups
Dining options: Late Night, Brunch, Lunch, Drinks, Dinner, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Full Bar, Highchairs Available, Reservations, Seating, Serves Alcohol, Waitstaff
Description: JAMIE’S ITALIAN Jamie’s Italian is a contemporary and informal restaurant with a menu that reflects Jamie Oliver’s passion for authentic Italian cooking, delivered with his own unique twist on classic recipes. Beautiful rustic dishes are created using carefully sourced, higher-welfare ingredients for the best flavour, but still at great value. This is a relaxed, affordable and accessible environment where the style, atmosphere and menu can be easily adapted to suit any occasion. KNOWN FOR Child friendly; great value, quick lunch; special occasions; group bookings, party planning.
Preston, United Kingdom
Level Contributor
130 reviews
72 restaurant reviews
common_n_restaurant_reviews_1bd8 117 helpful votes
“Better than I expected! Great service!”
Reviewed January 27, 2013

I really was t looking forward to eating here as I'd eaten in Jamies in Bath and it was awful! Plus reading the reviews on here I didn't have high hopes. We were a party of 9 out for a friends birthday, with a couple of us having specific dietary requirements. The food and portion sizes were a lot better than I expected! Everyone enjoyed their meals in our group. There were a few issues with some of the items on the menu not being properly described, for example I had ordered the chocolate pot which I was told was like a chocolate mousse. The menu had said it came with ice cream and biscotti and I had asked for no ice cream as I get quite ill with very creamy things such as ice cream or creamy sauces. When the pudding arrived it had cream all on the top of it, unfortunately the waiter said it came this way and wasn't worth happening otherwise so I had to sendit back as I can't eat cream. I pointed out there was no mention of cream in the menu at all, he did apologise.

The food was good, personally I didn't think it was outstanding and probably wouldn't bother with any of Jamie's restaurants again as I think there are so many better places out there. But the Cheltenham restaurant was certainly decent.

The service is what's made me give this place 4 stars! Our waiter, Jake, was brilliant. Really friendly and helpful, especially with some of our tables requirements! He even took the time to tell, us the story of the music bread :o)

I don't think this place is as bad as a lot of the reviews make out here. We had a great night, and thank you very much to Jake our waiter for being so helpful!

  • Visited January 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Joebella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

1,323 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Cheltenham, United Kingdom
Level Contributor
61 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
“Excellent food but take your credit card.”
Reviewed January 27, 2013

The food is great and presented with that little extra touch. The restaurant is located in the old court house, so you get to be seated where the judges issued their verdicts if you are lucky. The atmosphere is friendly and reminiscent of crown court. The food is expensive as are the drinks but you will not be disappointed. I would only choose to go here for that special occasion especially if you are on a budget.

Visited June 2012
Helpful?
Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheltenham, United Kingdom
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Try it!”
Reviewed January 24, 2013

My wife and I have eaten at this restaurant 5 times in the past year. If we had gone by the reviews we may never had tried it! The cafe style seating downstairs is very authentic,as is the courtroom
(Including jury box and judge seat) upstairs atmospheric. Only 3 stars as we would describe the food as good but not outstanding. I was using a crutch after recent knee surgery and the staff were very helpful in assisting me to the lift as the toilets are a long way down from upper seating. One thing is certain,we have always enjoyed the experience and do not find it expensive. We will return.

  • Visited January 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank 1953moonbase
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Disappointment!”
Reviewed January 22, 2013

A family meal which was very average! Do not think I would return! The food was expensive and not worth the money and the atmosphere very flat. It was very cold and when I left I felt stiff. It was a meal for my fathers birthday I feel very embarrassed.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Marillll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bristol england
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“let down after high hopes!!”
Reviewed January 21, 2013

I booked a table for 22 for a family's birthday which they had no issues to accommodate. I love Jamie Oliver but this restaurant, the food and the service is letting his name down. We were given 1 waiter for all of us, they tried to seat us at two separate tables until my husband made a simple suggestion to add more tables... but felt like they were doing us a favor. Its so dark in there you cant even read your menu!! and i have good eye sight. Food was poor and over priced for what i can describe as "fancy" but doesn't live up to what was hoped. we repeatedly asked for drinks that never came! the whole evening was poor and a real let down! Don't waist your money here! then tried to charge us £30 service charge for the privilege. I have one tip and i doesn't come in monetary form.

  • Visited January 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank 0117ruby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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