Booked this on the 3 nights for the price of 2 deal to celebrate mine and my boyfriend’s joint birthday, we both wanted a 3 day getaway in the country. My mother has stayed here many times and raved about it so thought we would book for our romantic getaway. Overall, it was a lovely experience and very good value for money - except the fine dining & breakfast.
The hotel itself is beautiful and in a great location, 10 minute’s drive away from Cheltenham centre and very close to cute quaint villages. The hotel itself is definitely 5 star, the staff are brilliant, they say hello to you before you have even seen them! We felt very welcome immediately.
We were slightly disappointed at the breakfast on both mornings we had it, price was included in the room cost but I don’t think it was worth £30 – the fruit, yogurt, gluten free toast etc was delicious but the cooked breakfast let it down. It was cold as if it had been lying around, the sausage was not cooked enough and the back bacon was chewy. Shame as the produce seems of great quality and from everything my mother said about it, I was a bit shocked when it arrived. On the day we asked for the bacon and sausages to be well done, it was much better.
We had dinner in the brasserie which was lovely, burger was great and so was the smoked chicken salad which we got as a main. Nice touch of gluten free or ‘normal’ bread on the table. Having heard rave reviews of the fine dining experience, we booked it for diner, only to be told by the manager on the day that they had binned a fridge worth of produce so we couldn’t order any fine dining starter, just mains or desserts. Also that it would be in the brassiere as opposed to the Beaufort dining room. This was very disappointing and although the food was good, £90 was steep considering we didn’t get the whole ‘fine dining’ experience – I had been told by previous guests you get a ladle of soup to start, the Beaufort room is beautiful, the whole experience from getting nibbles beforehand whilst you wait for your table in the Great Hall to dressing up in smart clothes was great etc. Next time we visit we will book the fine dining experience again and hope it’s the real deal. I am a real foodie and the presentation of the dishes was picture perfect, the dishes also delivered on taste.
The room itself was beautiful, just like the hotel it is total luxury. The bathroom is amazing – a roll top bath, his and her sinks, lovely toiletries. The bed was so comfy, the sheets and pillows were soft and I really feel like we got great value for money with the room deal. The evening turndown service is an unexpected surprise, especially the chocolates and water left as a nice touch. The hotel staff go over and above, nothing seems to be a problem and they are so friendly. The facilities are great, the pool would be lovely on a hot day and the grounds are beautiful, we got lots of amazing photos!
Overall, we really enjoyed our stay at Ellenborough Park and will be returning very soon. It’s a shame about the breakfast and that we didn’t get the proper fine dining experience, we put it down to being a one-off . I just feel it was a lot of money considering we ate in the brasserie and the ‘fine dining experience’ was not there, the food itself was delicious though, the Chateaubriand of beef was just amazing as was the jus! We wouldn’t have minded not being able to choose a starter, if it was hosted in the Beaufort dining room and we got the whole experience – we walked past and the room was empty!
The food hasn’t put us off returning and I will be booking again very soon, we have put it down to being a one-off. We got exactly what we wanted from the stay, a relaxing getaway in a countryside hotel.
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- Also Known As:
- Ellenborough Park Hotel Cheltenham