We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“2 years on and still the same high standards”
Review of Ellenborough Park

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Ellenborough Park
Ranked #4 of 23 Hotels in Cheltenham
Certificate of Excellence
Reviewed May 23, 2013

It has been two years since we last visited Ellenborough Park and it is pleasing to see that the staff are still smiling and cannot do enough for you. Every little detail has been thought of to make your stay very special. From being greeted when you arrive in the car to when you leave, the whole experience gives faith that 5 star standards still exist......

Room Tip: Join the IPrefer scheme for a free upgrade when available.....
  • Stayed: May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank NDFarmer01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EllenboroughPk, General Manager at Ellenborough Park, responded to this reviewResponded May 28, 2013

Thank you very much for your review. We are really pleased that you have found your second stay consistent with your first and that you had a good time here. Thank you for letting us know. It will please our teams to know this.
We look forward to seeing you in the not too distant future for your third stay.
Kind regards
John Hanna
Ellenborough Park
Southam Road
Cheltenham
Gl52 3NJ

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (1,327)
There are newer reviews for Ellenborough Park
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

1,025 - 1,031 of 1,327 reviews

Reviewed May 21, 2013

Moved here after a booking -problem at nearly Cowley Manor, and liked it very much. Great food in the bistro, nice drinks (at reasonable prices), well presented room, magnificent grounds with breathtaking views down to the racecourse. We had kids, so were committed to a swim in the outdoor heated pool but it was a little breezy! Not much for kids there generally, but the staff were all very kid-friendly (esp the Spanish waiter in the bistro - no trace of 'Manuel' here :-))

  • Stayed: May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank knightsbridgemum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EllenboroughPk, General Manager at Ellenborough Park, responded to this reviewResponded May 22, 2013

Thank you very much for choosing to stay here following the problem with your booking.
We are pleased that you enjoyed the breezy pool and that our team were helpful and kid-friendly especially Antonio- who is relieved not to be likened to Manuel.
We look forward to seeing you here again perhaps during a less breezy weekend.
Kind regards
John Hanna
Ellenborough Park
Southam Road
Cheltenham
GL52 3NJ

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 18, 2013

This hotel and wedding venue was exceptional the manager and his staff were very polite and helpfull which made this wedding and stay no 1 in our book.
I have stayed in lots of hotels through business and would rate this hotel as one of the best 5 star hotels in Europe.
We were fortunate to have sampled both fine dinning (Sunday lunch) and the bistro restaurant and again would certainly recommend you try this fantastic hotel with its spa and heated outside pool with exceptional views.

Stayed: May 2013, traveled as a couple
Thank Martin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EllenboroughPk, General Manager at Ellenborough Park, responded to this reviewResponded May 22, 2013

Thank you very much for your very positive comments regarding the team here at Ellenborough Park.
We are pleased that you enjoyed both The Beaufort Dining Room and The Brasserie as well as the Spa and our outdoor pool.
We look forward to welcoming you back to enjoy all of this again soon.
Kind regards
John Hanna
Ellenborough Park
Southam Road
Cheltenham
Gl52 3NJ

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 18, 2013

My partner and I celebrated a birthday at ellenborough park and from the moment we arrived we felt like royalty. We received a free upgrade to the top floor tower room which was just breathtaking, panoramic views of the beautiful grounds, exceptionally clean, well decorated and with a free standing roll top bath - just perfect. The concierge and reception staff very attentive, all luggage was carried to our room, nothing was too much to ask for. We dined in the brasserie for lunch, then went to the spa for treatments in the afternoon then booked in to the fine dining restaurant in the evening. Everything was just brilliant, attention to detail, great selection of wines, the food was to die for and staff in the spa were very accommodating. Deserves every award it receives - I cannot wait to return for a second stay, we will definitely be going back. If you are thinking of booking just do it, you will not regret it! Although it was quite costly it was definitely worth every single penny, a really gorgeous romantic getaway!!

There was only one thing that was displeasing - after dinner myself and my partner went to the bar for a cocktail and both were refused service unless we produced ID - which meant my partner had to go back to the room and collect some form of ID, luckily we brought some. Quite insulting considering we were celebrating his 26th birthday and had been drinking wine and champagne all evening!!!! It was only a minor hiccup though and hasn't affected my overall opinion of ellenborough park.

Room Tip: Number 14 tower room! Fantastic views, although a little hot during the night!! Roll top bath was am...
  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ksmithy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EllenboroughPk, General Manager at Ellenborough Park, responded to this reviewResponded May 22, 2013

Thank you very much for your review, we are very pleased that you enjoyed everything about your stay thank you for taking the time to give us the feedback including the need to produce your ID.

We are sure you appreciate that we have a legal obligation to ensure guests purchasing alcohol are over 18. I know many of our guests would be flattered to be asked their age, but do accept my apologies for the inconvenience. We shall look forward to seeing you here again soon.

Kind regards
John Hanna
Ellenborough Park
Southam Road
Cheltenham
GL52 3NJ

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 15, 2013

All I can say is Ellenborough should enjoy the awards they are receiving for outstanding Customer Service and overall experience.
My husband and I stayed in May 2013 as a pre-baby getaway (we have a 2 year old also) and it didn't disappoint. The glowing reviews on Tripadvisor swung my choice, I had to see if indeed it lived up to the hype. We felt so special for the whole stay, like we were regular guests! The a la carte restaurant was superb with cheeses to blow your mind and wines to match!
We had some spa treatments which were bliss and as a heavily pregnant lady I was always well tended to; I could have got quite used to it :)
Literally nothing was too much to ask, and the staff moved heaven and earth to ensure we felt like royalty. The rooms were not only beautiful and historic but clean to the utmost degree. The rooms so well thought out and the beds to die for!
I checked out reluctantly after our weekend to enter the real world again; we will treasure this time forever and hold Ellenborough very dear as a result.
Not just a hotel; that's for sure.

Room Tip: 56 away from the house but all are equally amazing; we just enjoyed being in a little outbuilding to...
  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank VideoMedia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EllenboroughPk, General Manager at Ellenborough Park, responded to this reviewResponded May 22, 2013

Thank you for your very kind words we are delighted that you had such an enjoyable stay with us.
And we are pleased that you were able to have a truly relaxing stay before baby No 2 arrives.
We look forward to welcoming you back with your family to enjoy another relaxing escape.
Kind regards
John Hanna
Ellenborough Park
Southam Road
Cheltenham
GL52 3NJ

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 9, 2013

  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
Thank Tal G
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
EllenboroughPk, General Manager at Ellenborough Park, responded to this reviewResponded May 22, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed May 8, 2013

A very impressive manor home with service to match. We stayed in the main building while our friends were put the new part of the hotel. Both rooms were beautiful and clean with nice modern bathrooms. The service is amazing here, the staff went out of their way to help us get dinner reservations and we were so thankful because the food was fantastic. We all agreed this was our favorite stop on our trip through the Cotswolds and by far our best meal!

  • Stayed: May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Shannon G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EllenboroughPk, General Manager at Ellenborough Park, responded to this reviewResponded May 22, 2013

We are delighted that you and your friends had such an enjoyable stay here and that the food and service exceeded your expectations. We are also very pleased that you considered Ellenborough Park to be your favourite stop while in the Cotswolds.
Kind regards
John Hanna
Ellenborough Park
Southam Road
GL52 3NJ

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Cheltenham
14.0 mi away
Cotswold House Hotel & Spa
Cotswold House Hotel & Spa
#2 of 3 in Chipping Campden
1,057 reviews
3.6 mi away
DoubleTree by Hilton Cheltenham
DoubleTree by Hilton Cheltenham
#1 of 1 in Charlton Kings
267 reviews
9.5 mi away
Buckland Manor
Buckland Manor
#1 of 6 in Broadway
435 reviews
Show Prices
Show Prices
Show Prices
16.6 mi away
Charingworth Manor
Charingworth Manor
#1 of 3 in Chipping Campden
1,032 reviews
24.2 mi away
Whatley Manor Hotel & Spa
Whatley Manor Hotel & Spa
#1 of 2 in Malmesbury
812 reviews
10.8 mi away
The Lygon Arms
The Lygon Arms
#6 of 6 in Broadway
2 reviews
Show Prices
Show Prices
Show Prices

Been to Ellenborough Park? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ellenborough Park

Address: Southam Road, Cheltenham GL52 3NJ, England
Location: United Kingdom > England > Cotswolds > Cheltenham
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Cheltenham
#1 Family Hotel in Cheltenham
#1 Romantic Hotel in Cheltenham
#3 Luxury Hotel in Cheltenham
Price Range: $208 - $418 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Ellenborough Park 5*
Number of rooms: 62
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Orbitz, Priceline, Hotwire, getaroom.com, Agoda, Cancelon, Evoline ltd and HotelQuickly so you can book your Ellenborough Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ellenborough Park Hotel Cheltenham

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing