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“A bit expensive” 3 of 5 bubbles
Review of Old Manse Hotel

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Old Manse Hotel
Hexham
Level Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“A bit expensive”
3 of 5 bubbles Reviewed March 4, 2014

Very well located in a beautiful region, this hotel looks very nice and comfortable. Unfortunately for us, the room we stayed in was a bit old and would have needed some redecorating and maintenance. For the price we paid we expected something a bit better. The weal and breakfast we had in the hotel was very nice and the staff was very welcoming and friendly.. Thanks to them, our stay was very pleasant.

  • Stayed February 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sylandnic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Old_English_Inns99, General Manager at Old Manse Hotel, responded to this review, March 5, 2014
Thank you for you recent feedback, were I have passed your lovely comments onto my team. The Old Manse is an extremely busy Inn, and a number of the rooms are currently undergoing redecoration, where this busy usage has taken its toll. We are also committed to completing further redecoration works, to ensure our rooms continue to be a home away from home for the many visitors we receive each year. Our room rates reflect the location of Bourton on the water and remain competitive to those offered by our competitors in the village, surrounding area and that of seasonality also. Thank you again for your feedback, and we look forward to welcoming you back in the not too distant future. Chris, General Manager.
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638 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (162)
Date | Rating
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English first
Maidenhead
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 2, 2014

Just returned from a 2 night stay at The Old Manse Bourton on the Water. Thoroughly enjoyed our stay and very impressed by all the staff.

Hotel has a fantastic location and ideal for visiting various places in the Cotswolds.

Food was excellent and all the staff were very friendly and extremely helpful. Special mentions for Nikki who went out of her way to make our stay enjoyable and Martin who was a great barman. All in all a great team of staff.

We have stayed at numerous Old English Inns but this one ranks amongst the best.

We will certainly be visiting again, and can thoroughly recommend it.

Room Tip: We stayed in room No.11 and although the view wasn't great is was a very nice size room with a v...
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  • Stayed February 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Peter L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Old_English_Inns99, General Manager at Old Manse Hotel, responded to this review, March 5, 2014
I am glad to hear that you enjoyed your recent say with us and I have passed your lovely comments onto the team, where Nicky and Martin were especially glad to hear them. I look forward to welcoming you back to the Old Manse. Chris, General Manager
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Benfleet
Level Contributor
63 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed February 24, 2014

Fantastic location by river in beautiful village and ideal for exploring the cotswolds. Staff were friendly and i thought the rates were value for money. We stayed on the second floor where there were two rooms - numbers 12 and 14. It is basically a converted loft and whilst the room dimensions were pretty small it was fine for a 3 night stay. Only negative comments about our stay relate to the bathroom. It is very small but there is nothing that can be done about that, given its location. However, the ceiling above the shower is covered in mildew and the tiles are extremely grubby. This needs attention as i pointed out upon our departure. Another point worth mentioning, as it may be possible to add sound proofing, is that the bathrooms of the two rooms adjoin and are separated by a stud wall. This can be quite disconcerting at times. We have stayed at the hotel before and if staying again would avoid staying in either of these two rooms. The food is good pub grub and as mentioned their breakfast is extremely good value for money at £9.99 for 2 people, which includes a full english, tea, toast, cereals, pastries, yoghurts and fruit. All in all we enjoyed our stay. One last point re car parking. It is a small car park but we managed to park there on 2 nights, the third being across the road where there are many spaces and no restrictions between 1700hrs and 1100hrs.

Room Tip: Avoid rooms 12 and 14 on the second floor if possible. Not a disaster if you can`t though.
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  • Stayed February 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Martin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Old_English_Inns99, General Manager at Old Manse Hotel, responded to this review, March 5, 2014
I would like to thank you for your recent feedback, where I am delighted to hear that overall you enjoyed your time with us. I am aware of the issues you have noted in your review, and can confirm that the shower enclosures in rooms 12 & 14 are currently being re-grouted and sealed today, which will address these issues. Thank you again and I hope to welcome you back to the Old Manse hotel. Chris, General Manager.
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Oxford, England
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed February 23, 2014 via mobile

We stayed in the Old Manse whilst attending a wedding nearby. Both rooms, 1 in the main hotel and 1 in the annex, were perfectly ok. Breakfast was first class and very good value at 2 for £9.99. There was no TV in the bar which meant we had to adjourn to a nearby hostelry to watch the rugby but no problem with that as they have live music etc.
All in all we were very impressed and would have no hesitation recommending the Old Manse as a base for exploring this lovely part of the country.

Stayed February 2014, traveled as a couple
Helpful?
2 Thank mjr8591
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Old_English_Inns99, General Manager at Old Manse Hotel, responded to this review, March 5, 2014
On behalf of the team, I would like to thank you for your recent feedback, where we were all delighted to hear that you enjoyed your time with us. We all look forward to welcoming you back to the Old Manse hotel in the not too distant future. Regards, Chris, General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
glos
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed February 22, 2014

We would recommend this hotel for food , we did not stay here but had a very nice pub lunch which was brilliant for the money and my wife who is a very fussy vegetarian was more than happy
The staff are very helpful and welcoming ,and a very nice location next to the river . .

  • Stayed February 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
Thank budgieGlos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Old_English_Inns99, General Manager at Old Manse Hotel, responded to this review, March 5, 2014
Thank you for your recent feedback, which I have shared with the front of house and kitchen teams, who were all delighted. I hope to welcome you back again in the not too distant future. Chris, General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crick, United Kingdom
Level Contributor
90 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 bubbles Reviewed February 14, 2014

My wife and I decided to go for a 2 night break to include Valentines night, unfortunately we left one day early, first the weather was appalling, we were located in an annex at the back of the hotel and the room and services were not very good, shower hardly got hot.
The car parking area is very small so the only other option is to park in the communal car park which is about 500 metres from the hotel. Breakfast was OK.

Room Tip: do not ask for the annex
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  • Stayed February 2014, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank KMGVJG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Old_English_Inns99, General Manager at Old Manse Hotel, responded to this review, March 5, 2014
I would like to thank you taking the time in providing us with feedback on your recent stay, where I was saddened to hear that you did not enjoy your time with us, where the weather appears to have also played a part. Our car parking is advertised as limited, which really reflects the building, its location and original use as a vicarage. We do endeavour to provide additional assistance to all our guests in locating alternate parking within the nearby vicinity. My apologies once again and I hope to one day welcome you back to the Old Manse Hotel. Chris, General Manager
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Bewdley, England, United Kingdom
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed February 12, 2014 via mobile

Went for Xmas our room was in the out building in the attic no discount was offered too small for 2 people nothing going on at the hotel at all apart from board games so very quiet Xmas lovely location though staff were pleasant enough

  • Stayed December 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Janet H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Old_English_Inns99, General Manager at Old Manse Hotel, responded to this review, April 7, 2014
I am glad to hear that you enjoyed your time with us over Christmas, which is typically a quiet time where we like to slow things down and allow our guests to enjoy their time, although we are already looking to next year to see what else we can offer over the festive period for those looking to do more. I hope to welcome you back again in the not too distant future. Thank your again. Chris, General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Old Manse Hotel

Property: Old Manse Hotel
Address: Victoria Street, Bourton-on-the-Water GL54 2BX, England
Location: United Kingdom > England > Cotswolds > Bourton-on-the-Water
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #13 of 27 B&Bs / Inns in Bourton-on-the-Water
Price Range (Based on Average Rates): $
Hotel Class:3 star — Old Manse Hotel 3*
Number of rooms: 15
Official Description (provided by the hotel):
The Old Manse is a delightful English country inn overlooking the river Windrush, which flows gently through the centre of this picture-postcard Cotswold village. You can enjoy exploring this historic area of outstanding natural beauty with a stroll around the quaint little village of Bourton or simply curl up in front of a roaring log fire. Our rooms are all en-suite, where their size and layout do reflect the historic nature of our building, great for short stays and as a base to explore this beautiful location. Some of our rooms are located in the Old Manse Cottage, a short distance from the main building, but equally full of quirky features. A great selection of food and drink is available from our restaurant and bar. Guests should be aware that our car park is limited, however our team are always willing to assist guests with luggage and finding local alternate parking facilities. ... more   less 
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Also Known As:
Hotel Old Manse

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