My husband & I have just enjoyed 2 nights at this nice hotel. All the staff are lovely and friendly & the lady on reception was chatty and helpful. Ideally located in Bourton-on-the-Water, with an easy drive to other areas of The Cotswolds. The Croft restaurant provides nice food at reasonable prices, served by friendly staff who work very hard to please. We had a nice size room and it was clean, the ensuite was a bit small but sufficient. We don't understand the previous negative reviews and glad we didn't let them influence us, to stop us from staying here. As for the criticism about the small sausage at breakfast, well just ask for 2, my husband did and he said they were nice. It depends how much an individual eats surely?! The coffee was ok (not as bad as previous reviews have said) but again, if not happy, why not mention it so the staff can put it right, they were only too happy to please. Its easy to try to find fault wherever you stay if your own standards are high, but unless it is blatantly awful we would not give bad reviews when it is not called for. We met another couple in the reception checking out at the same time as us and they said how nice their stay had been too. Enough said. Thank you to all the staff and hope to see you again soon.
- Official Description (provided by the hotel):
- Non-smoking throughout. Disabled/wheelchair facilities. Residents lounge/bar. Residents Restaurant. Families welcome, cots and baby monitors available. Large bookings welcome. Beauty therapist available. ... more less
- Reservation Options:
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- Also Known As:
- Chester Hotel