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“As close to perfect as you will get v”
Review of The Shelleys

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The Shelleys
Ranked #3 of 8 Hotels in Lewes
herts
Level 4 Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“As close to perfect as you will get v”
Reviewed April 29, 2013 via mobile

Quiet and totally charming
Warmest welcome from any reception anywhere!
Rooms fresh clean elegant comfort. Great beds
Garden a haven of tranquility
Tea tray with biscuits a rare treat nowadays.
Plenty of parking.
Centre of Lewes. So exceptional shops one way and walks the other v
Good breakfast - tea scummy and unpleasant but all else made up for it!

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank angiejess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hugh C, Manager at The Shelleys, responded to this review, April 30, 2013
A fantastic review, thank you so much. Hopefully we can welcome you back from Hertfordshire before too long. The staff are tickled pink with the kindness of your remarks which we consider to be also near perfect

With renewed thanks and for your delightful custom
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374 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (76)
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English first
Hayling Island, Hants, England
Level 6 Contributor
112 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed April 20, 2013

Bought a voucher for a stay and a meal for two for two nights from Travelzoo last November for my husbands birthday to stay at Shellleys before the end of March. Due to illness we were unable to take up the offer until last week. the oweners couldn;t have been more helpful and understanding and allowed the offer to be extended to end of April.

We had a superior double room No 7 which didn't have any views only scaffolding as the building is having renovation work done, but the decor and furnishings were excellent. Very spcaious room with two lovely leather chairs to sit and watch the large TV. Made a great change from having to sit onthe bed as is usual with modern hotels. complimentary tea and coffee and bottled water together with an ice bucket to ask for ice as and when needed.

Breaksfasts were excellent with a good choice for full english and well as continental which included a plate of gammon and cheeses in the continental and the cooked breakfast poached haddock and eggs and smoked salmon and scrambled eggs as well as the normal bacon and eggs. Waitress service with a very pleasant young lady who remembered are room number from previous day and that my huisband liked Earl Grey tea and I liked coffee with a small jug of cream!

Evening meal onthe first night was very good, a bit lacking in atmosphere as a wake had been happening early and the music inthe evening seemed to represent the previous function and there were only 5 tables veing used, which waqs a shame as the quality of the cooking from the chef was excellent. The second night we had a bar meal as we didn't wish to be almost alone in the restaurant again, which was also excellent.

I think Shelleys should invite the locals to come and view the premises and then perhaps get their email addresses and have some theme nights for the locals on their quiet evenings during the week. The quality of the food is excellent and we would be prepared to come and stay again for a themed break/special offer if they introduced this method of marketing when they hadn;t got functions to do.

Room Tip: Take ear plugs as the air conditioning is on all night
See more room tips
  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AMD1T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hugh C, Manager at The Shelleys, responded to this review, April 21, 2013
Thank you so much for such a detailed and positive review which I am sure will assist other travellers. We can't wait to see you back at Shelleys and meanwhile the staff including Chef Chris are delighted with your kind remarks

We really appreciate your custom
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harrogate england
Level 3 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 13, 2013

Fab place with comfort their priority.Bedroom 19 tip top. Little touches all there to make u feel pampered. Only drawback was slowness of service @ bfast. The meal was superb & of a high standard, esp the porridge, but needs to be quicker yet same quality. Can't wait to stay again.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mundaycathy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hugh C, Manager at The Shelleys, responded to this review, April 15, 2013
We love this review and the play on words - thank you so much

Hopefully we can welcome you back very soon, more so with the weather now firmly on the mend

Renewed thanks
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Weston super Mare, United Kingdom
Level 4 Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed April 12, 2013 via mobile

We stayed at the hotel for two days over the Easter break. Our room (number 2 I think) was spacious and well decorated with wonderful old fashioned furniture that suited the room. The hotel is an old building and you must accept that when you book - it is not a travel lodge - but the welcome and service was warm and welcoming. I loved its character. Some of the comments say that the building needs a bit of TLC but frankly that is only around the margins and adds to the charm. The breakfast was excellent, especially the cooked. And such a change to be served rather than a help yourself buffet. As we were visiting friends we ate out and didn't sample the evening meals. I would have no hesitation about staying there again.

Stayed March 2013, traveled as a couple
Helpful?
Thank peter m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hugh C, Manager at The Shelleys, responded to this review, April 13, 2013
Many thanks for both your custom and such a great review. It sounds like you may have fallen in love with The Shelleys as we have all done

Hopefully we can welcome you back before very long and next time tempt you to dinner in The Apostrophe restaurant

Renewed thanks
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 6, 2013

I stayed in a superior room, with my husband and 4 year-old.
Pros: The room and bathroom were spacious and, although faded, spotless. Its on the high street, so an easy stroll to the station, castle etc. Staff at reception were polite and helpful. Also, amazing water pressure, especially considering the age of the place. Interesting history and a good turnover service.

The downsides were
(1) the view (the room overlooked a ?staff door and walkway, so I felt I had to keep the curtains drawn; see photo)
(2)Got so tired of waiting for the grumpy waiter to bring my toast at breakfast (still waiting after I finished the rest of my meal) that I just left, as I needed to check out.
(3) King bed was two singles joined together, with noisy headboards
(4)Personally I found it was lacking a bit of soul, which is strange considering its age and history (although I understand it has previously been under corporate ownership?)
(5) Decided not to get a fold-up bed for my daughter as £20 extra a night seemed a bit steep

Unlike a previous reviewer, I had no problem with the heating (fully adjustable on the radiators), or children's cereal (my daughter had Rice Crispies one day and lovely homemade bircher the next).

Better than your average medium-sized hotel (which I normally avoid).
Undecided about Lewes itself (a bit smug?), but Brightons only a short bus-ride away if it gets too much!

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Saisun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hugh C, Manager at The Shelleys, responded to this review, April 9, 2013
Many thanks for such a detailed and considered review. Overall we were pleased that you found such good things to say about The Shelleys. Equally there were some areas where you felt we could fine tune. The hotel is of course purring with delight over your kind remarks about her water pressure

Hopefully we will be able to see you again before too long and thanks again for your custom
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berkhamsted, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 2, 2013

Booked a suite for one night for two adults and two children.
Room, clean linen & well turned down. Central heating way too hot with no room based thermostats. Decor in need of updating, looking tired.
Breakfast - OK but you get much better from a local cafe! Surprised that apple juice was a cost extra & no cereals aimed for children.
Staff were polite & helpful. A local friend told me there is not much competition so you get the feeling as a business it doesn't have to try too hard. It reminded my son & me of the TV series 'Fawlty Towers'!

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dominic S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hugh C, Manager at The Shelleys, responded to this review, April 3, 2013
This review is like the curate's egg - good in parts. The team at Shelleys work extremely hard to deliver an exemplary level of service which many of our patrons have kindly recognised through TripAdvisor and elsewhere - their support means a great deal. The ongoing maintenance and upgrading of this venerable building remains a labour of love and will ensure The Shelleys can continue to give, as she has done over many years
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Selsey UK
Level 4 Contributor
40 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed March 29, 2013

We stayed here for a two night break in March on a Bed, Breakfast and Dinner basis. The hotel is situated in a very convenient location with a good size car park, it is a 5 minute walk to the main shops and areas of interest. There is a bus stop one minutes walk away where you can catch a bus to Brighton, a 20 minute ride and no parking problems. The bus service was very frequent in the day time.
The hotel itself is a beautiful old building and very nice inside with large chandeliers, high ceilings etc. Our room (18) which I presume was a standard one was not particularly large, but adequate, and looked out over the garden with some nice views.
The bathroom was very small and twice I managed to burn myself on the extremely hot towel rail even though there was a small warning sign, the fittings and amenities were very good with plenty of towels and the usual robes, the shower was extremely easy to use with a good powerful stream of water, we have stayed in hotels where you need a degree to work out how to use the shower.
Breakfast was excellent on both mornings but I was a bit surprised that the menu for dinner was identical on both nights, there were about 6 choices of each course so easy enough to choose a different meal on a 2 night stay but would be different if the stay was for a longer period. The two dinners we had were both very good, well cooked, hot and tasty. The staff who served us were most pleasant, efficient and nothing seemed to be too much trouble for them.
All in all a nice stay and Lewes is definitely worth a visit.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bondyboy63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hugh C, Manager at The Shelleys, responded to this review, March 30, 2013
The team at Shelleys are delighted that you had such a good two days with them. Both Lewes and the hotel have much to offer and your feedback is much appreciated. Hopefully we can look forward to welcoming you back before too long

Thanks again for your custom and kind words
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Shelleys

Property: The Shelleys
Address: 135 High Street, Lewes BN7 1XS, England
Location: United Kingdom > England > East Sussex > Lewes
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #3 of 8 Hotels in Lewes
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Shelleys 4*
Number of rooms: 19
Official Description (provided by the hotel):
Step off the historic High Street in the beautiful county town of Lewes and into the peaceful tranquility of The Shelleys; an elegantly sublime 17th Century, family-run, country house hotel. The Shelleys offers discreet service, with high standards, within a uniquely calm ambience, with friendly staff who anticipate your every need. With nineteen luxury boutique rooms, all en-suite, each designed and decorated to reflect our Georgian origins and fitted with a television and Wi-Fi access; The Shelleys perfectly combines English tradition with contemporary luxury. Dating back to 1588, The Shelleys is a grade II* listed property – falling into the 4% bracket viewed as a “particularly important building of more than special interest” by English Heritage… Located close to Brighton and Eastbourne, this East Sussex hotel is the perfect venue for a change of scene. Whether it’s a weekend of rest and relaxation, a romantic break, or a base from which to explore the surrounding historical town and South Downs, you’ll find your every need is anticipated at The Shelleys. The a la carte lunch and dinner menu is available in the stylish award-winning Apostrophe Restaurant or on the brick-paved terrace overlooking our beautiful gardens. Morning Coffee & Afternoon Tea, Drinks and Bar Lunches are also available throughout the day. ... more   less 
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Also Known As:
The Shelleys Hotel Lewes
Shelleys Hotel Lewes
Hotel Shelleys
The Shelleys Lewes, East Sussex

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