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“online order”
Review of Double Dragon

Double Dragon
Ranked #245 of 360 Restaurants in Hastings
Cuisines: Chinese
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Lunch, Dinner, Delivery, Full Bar, Highchairs Available, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible
Hastings, United Kingdom
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“online order”
Reviewed June 13, 2014

i used the online ordering service for the first time, the whole process was quite simple to my surprise. The order was put through at around 6pm, the time of delivery slot selected was 8.30pm. within 45 minutes of making the order at around 7 the take away was at my door. As i was a little surprised and so assumed i had made a mistake with the delivery time i accepted the order. if it was my genuine mistake, i would have learnt from my error. however when i checked the order on line it clearly stated delivery time of 8.30pm. i telephoned the restaurant to make them aware in which they were less than apologetic, the up shot was they finally agreed to collect my order and re deliver it at the correct time. however all ways on the back of my mind it is was the same order just re heated. oh they did throw in a bag of prawn crackers, overall a very poor customer service experience i supposed tainted the quality of the food.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank scott h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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122 reviews from our community

Visitor rating
    44
    16
    12
    17
    33
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Any
English first
Hastings
Level Contributor
27 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Good food great service”
Reviewed March 11, 2014

We went for the first time last week and took 2 friends for a treat. The restaurant, although highly decorative, was very welcoming. The menu was easy to choose from and the service excellent. We thoroughly enjoyed our mid-week evening.

  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank BeeHastings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal Tunbridge Wells, United Kingdom
Level Contributor
141 reviews
89 restaurant reviews
common_n_restaurant_reviews_1bd8 67 helpful votes
“Amazing decor!”
Reviewed January 9, 2014

The inside of this restaurant is very impressive, (you could say over the top, or you could just enjoy it!) The people were very friendly, the food was good, and there was so much of it, the set menu for five would have fed about ten, for good value!

  • Visited December 2013
    • Value
    • Service
    • Food
Helpful?
1 Thank bananaramaKent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sussex
Level Contributor
187 reviews
114 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
“Made a mistake!!!!! then made up for it and came out with flying colours”
Reviewed January 2, 2014

Ordered a take away on new years eve when they were very busy, thought it looked a bit short but decided that I would check it when I got home, only to find it was 5 dishes short. I rang the restaurant they apologised and despatched a complete new order which was with us within twenty minutes which was impressive as we live 7 miles from them in the country side. And the main thing was,,, the food was excellant as well. In my vast experiance of eating out--- very few restaurants would have done this, so a big thumbs up

  • Visited December 2013
    • Value
    • Service
    • Food
Helpful?
Thank sharpgun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hastings, United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Sunday Buffet”
Reviewed December 4, 2013

I went to the buffet with my sister last Sunday 1st December .The restaurant was very busy with a large table of quite noisy children ,the staff managed to keep them fed and under control ,but it was nice when they left and the restaurant returned to its usual relaxed and pleasant atmosphere. The food and service was as good as it always is.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Danny B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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