i used the online ordering service for the first time, the whole process was quite simple to my surprise. The order was put through at around 6pm, the time of delivery slot selected was 8.30pm. within 45 minutes of making the order at around 7 the take away was at my door. As i was a little surprised and so assumed i had made a mistake with the delivery time i accepted the order. if it was my genuine mistake, i would have learnt from my error. however when i checked the order on line it clearly stated delivery time of 8.30pm. i telephoned the restaurant to make them aware in which they were less than apologetic, the up shot was they finally agreed to collect my order and re deliver it at the correct time. however all ways on the back of my mind it is was the same order just re heated. oh they did throw in a bag of prawn crackers, overall a very poor customer service experience i supposed tainted the quality of the food.
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