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“A very relaxing weekend”

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Bannatyne Spa Hotel
Ranked #3 of 11 Hotels in Hastings
Certificate of Excellence
Reviewed October 21, 2012

The hotel is in a fabulous location, about £7 taxi journey from the station. The food is beautiful and the restaurant not to crowded. I booked through Spabreaks and got a wonderful deal. The standard room is actually very large and quiet with a very comfortable bed and a lovely facial and manicure in the spa. The afternoon tea option I highly recommend. Only negativity is that during afternoon tea, they played the football on the tv which was a bit out of character with the rest of the experience.

  • Stayed: October 2012, traveled as a couple
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Thank hannahgoesabroad5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementResponse02, General Manager at Bannatyne Spa Hotel, responded to this reviewResponded December 5, 2012

Dear hannahgoesabroad5

Many thanks for your review and I am delighted that you enjoyed your recent spa break, particularly the Afternoon Tea. I have noted your comments regarding the football showing in the bar area and will be mindful of this in future.

I look forward to welcoming you back in the future.

Kind regards

Mark O’Reilly
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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583 - 589 of 825 reviews

Reviewed October 15, 2012

My husband and I visited this hotel on a spa break voucher and were not disappointed. The setting is lovely, the staff great, the gym and spa facilities way more that you would usually get from a hotel. Food in the restaurant was very tasty tho not huge portions but this was more than made up for with the huge breakfast. Well worth a visit.

  • Stayed: October 2012, traveled as a couple
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Thank Mrs_OzKent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementResponse02, General Manager at Bannatyne Spa Hotel, responded to this reviewResponded November 6, 2012

Dear Mrs_OzKent

Many thanks for your glowing review following your recent stay. I am delighted that you were not disappointed and found time to enjoy the extensive facilities.

I look forward to welcoming you back for a future stay.

Kind regards

Mark O’Reilly
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 8, 2012

Stayed there, amazing, massive room, wonderful staff, excellent food, beautiful grounds, just excellent. They were extremely helpful as e stayed for a couple of nights and the food, well, it was just brilliant. Thankyou.

Stayed: September 2012, traveled as a couple
Thank Alex H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementResponse02, General Manager at Bannatyne Spa Hotel, responded to this reviewResponded November 6, 2012

Dear Alex H

It was a pleasure to read your fantastic review following your recent stay with us. I have shared your comments with the team and they are extremely grateful for the kind words.

We look forward to welcoming you back in the future.

Kind regards

Mark O’Reilly
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 7, 2012

This hotel is a little gem on the south east coast of Hastings. My self and wife went for a 24 hour break just to relax and use the spa and stay over night. Its a great place to go with great staff and it was a good price. We loved it and shall go back again.

Room Tip: We had room 14 right at the end and out of the way
  • Stayed: October 2012, traveled as a couple
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Thank scott j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementResponse02, General Manager at Bannatyne Spa Hotel, responded to this reviewResponded November 6, 2012

Dear scottj

Many thanks for your recent review following your stay. I am delighted that you found your break to be relaxing and I look forward to welcoming you back in the future.

Kind regards

Mark O’Reilly
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 6, 2012

I reviewed the Bannatyne Hotel & Spa Hastings back in March when I visited with my girlfriend for one night over my birthday weekend and we both agreed that we had such a lovely, relaxing time that we would have to return and stay for two nights before the year was out and we did exactly that. We came with high expectations from our previous stay and we were impressed yet again.

The General Manager, Mark O'Reilly, very kindly arranged to upgrade our booking to a deluxe room and it was spectacular. The bathroom was huge, with two sinks and a separate bath (with a TV embedded in the wall at one end!) and shower cubicle. Everything was clean and in excellent repair with nothing out of place. The bed was nice and big too, with an enormous Samsung TV that rose up out of a cabinet at the foot of the bed and swivelled round according to whether we wanted to watch TV from the sofa or the bed.

Mark also, true to his word, left us a little gift of some extra shower gel (try it, it says "invigorating" on the bottle and believe me it is!) that we had experienced on our first stay here. We felt like we were valued guests and we had really excellent service with a personal touch that made our stay special.

Aside from all this, everything was just as wonderful as we remembered it. The gardens are beautiful and we had a couple of games of giant chess while watching the occasional rabbit or squirrel hopping about. The pool, jacuzzi and outdoor hot tubs were lovely and relaxing and the food, both breakfast and dinner, in the conservatory was just as amazing as it was last time.

Even with our expectations having been set high the last time, we were not let down at all and we would happily recommend this place to anyone. In fact, I'm all for making it a regular thing, to visit at least once a year, although there are many other holidays we have yet to experience!

Room Tip: Room 31 is beautiful, huge and luxurious, with a massive TV that hides in a cabinet at the foot of t...
  • Stayed: September 2012, traveled as a couple
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Thank geraintwd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementResponse02, General Manager at Bannatyne Spa Hotel, responded to this reviewResponded November 6, 2012

Dear geraintwd

Many thanks for your amazing review (again) following your 2nd visit to the Bannatyne Spa Hotel Hastings. It was a pleasure to welcome you both back and I am delighted to hear that your high expectations were not let down.

I do hope your supply of shower gel is lasting and I will certainly contact you if this becomes available to purchase in larger dispensers, although, I understand that we are hoping to retail it on our website and in our spas in early 2013.

Consistency of standards and service is vitally important to a successful hotel and it is extremely encouraging that your meal and overall experience were once again impressive.

Once again, I look forward to welcoming you both back to the hotel in the future.

Kind regards

Mark O’Reilly
General Manager

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Reviewed October 3, 2012

Only an overnight stay during a driving tour around Britain and chosen as we wanted to visit the Battle of Hastings site for historical interest. Hotel is set back off the road which was good for a quiet nights sleep and though, as one recent review said maybe needs a bit of a 'spruce up'...However, I too used the complimentary gym next door which was top class and there is a golf course right next door too had we had more time. Overall it was very nice and the breakfast situation in the conservatory was very impressive. The staff happily greeted us personally and were helpful with our enquiries. Couldn't find any reason for not staying here again should the need arise.

  • Stayed: July 2012, traveled with family
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Thank kevWolllongong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementResponse02, General Manager at Bannatyne Spa Hotel, responded to this reviewResponded November 6, 2012

Dear KevWolllongong

Many thanks for your review following your brief visit to the Hastings area in July. I am delighted that you enjoyed your stay and found our breakfast arrangements in the conservatory to be particularly impressive.

I do hope we get the opportunity to welcome you back on a future visit to the U.K and Hastings area.

Kind regards

Mark O’Reilly
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 2, 2012

We stayed at Bannatyne from the friday 21st to the sunday 23rd september 2012. What can i say!!! It was amazing from start to finish. we renewed our wedding vows on the saturday 22nd september. Monica was fantastic with the planning for the renewal. Everytime we had a problem, she dealt with it immediately and put our minds to rest! (I was very sressed! Lol!) We changed the table plan 3 times, due to change of guests.
On the actual day, Mark (the manager) was brilliant! he took all the worries away from me and my husband. Everything went smoothly, it was a beautiful sunny day. We had the lovely gardens to have our photos taken.
All the staff during the event were fabulous. Really lovely down to earth people, and very polite. Nothing was too much for them. Mark has a very good team there. Everyone said how fantastic it was, and quite a lot of our friends said they would definitely choose there for their weddings!
I would also like to say thank you to the chef and kitchen staff. The food was fantastic! everybody commented on how lovely it was.
Thank you to all of you that helped pack our bits up, and cleaned up after us.
Monica and Mark, I definitely recommend them. What lovely people, they really do go beyond their jobs. Its a day we will never forget.

Trish & Mark

Room Tip: we had the 'best room in the house', as it was a special event. Wow its amazing room, and ve...
  • Stayed: September 2012, traveled with family
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Thank Trish S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementResponse02, General Manager at Bannatyne Spa Hotel, responded to this reviewResponded November 6, 2012

Dear Trish S

Many thanks for your amazing review following your wedding vows renewal in September. Both Monica and myself are extremely grateful for the kind words and would like to say that it was our pleasure and we are delighted that it was a day you will never forget.

We look forward to welcoming you back in the future.

Kind regards

Mark O’Reilly
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bannatyne Spa Hotel

Address: Battle Road, Hastings TN38 8EA, England
Location: United Kingdom > England > East Sussex > Hastings
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 11 Hotels in Hastings
Price Range: $118 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bannatyne Spa Hotel 4*
Number of rooms: 41
Official Description (provided by the hotel):
Experience a unique blend of luxury accommodation, great service and fine dining with Bannatyne Spa Hotel Hastings. All 38 rooms are en-suite and many overlook the colourful formal gardens. Every guest enjoys complimentary access to Bannatyne's Health Club and all rooms have free WiFi internet access. The Bannatyne Spa is ideal for bringing that little extra to your stay or relaxing after a hard day at the office. Our team will help you escape, rejuvenate and harmonise body and soul, to cleanse you of everyday stresses and strains. ... more   less 
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Also Known As:
Bannatyne Hotel Hastings
Bannatyne Spa Hastings

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