night mare told we couldnt have a room we booked a long time ago for my 60th birthday,went to see monica function manager that week she showed me the function room and said it was ours and no one else is using it. Had phone call next day to say i will have to go in conservatory which didn't want a been before gets to hot.
wasn't happy was hot day they put on aircon on then open doors and windows, invaded with wasps while eating my grandaughter got stung was a night mare and ruined my day.
spoke to monica next day and complained she said she didn't double book room so how the hell was she able to serve us all lunch and clear room for a wedding in 2 hours i hate being taken for a mug.
so DUNCAN please sort your staff out ,( one very unhappy lady)
- Official Description (provided by the hotel):
- Experience a unique blend of luxury accommodation, great service and fine dining with Bannatyne Spa Hotel Hastings. All 38 rooms are en-suite and many overlook the colourful formal gardens. Every guest enjoys complimentary access to Bannatyne's Health Club and all rooms have free WiFi internet access. The Bannatyne Spa is ideal for bringing that little extra to your stay or relaxing after a hard day at the office. Our team will help you escape, rejuvenate and harmonise body and soul, to cleanse you of everyday stresses and strains. ... more less
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- Also Known As:
- Bannatyne Hotel Hastings
- Bannatyne Spa Hastings