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“Shabby Shiek” 4 of 5 bubbles
Review of Alcampo Lounge

Alcampo Lounge
Ranked #470 of 1,098 Restaurants in Brighton
Price range: $5 - $15
Cuisines: Bar, Cafe
More restaurant details
Restaurant details
Good for: Dining on a budget, Bar scene, Families with children, Kids, Large groups
Dining options: Lunch, Late Night, Brunch, Breakfast, Dinner, Drinks, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible
Description: Alcampo Lounge is an informal, neighbourhood food led cafe/bar open all-day everyday where families, friends, and locals can come for a coffee, a drink, or something to eat in a relaxed comfortable environment.
London, United Kingdom
Level Contributor
2 reviews
“Shabby Shiek”
4 of 5 bubbles Reviewed April 30, 2014

Large spacious restaurant but with a great cosy feel about it.
Service was good, very pleasant staff. Out family are fussy eaters but have to say we were extremely happy with our food with something on the menu for us all. Liked the fact could see into the kitchen through the hatch from where we were sitting.
Would go back again, and tell friends about this place especially with families.

  • Visited April 2014
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank sarny111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andy F, General Manager at Alcampo Lounge, responded to this review, May 2, 2014
Hi Sarny111,

Thanks so much for leaving us a review. Really happy that you enjoyed your 1st Alcampo Lounge experience and that you would indeed be coming back and telling all of your friends about us! We feel that we have something to offere everyone but its awesome when our guests tell us to confirm it!

We look forward to seeing you again soon & thanks again for giving us your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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262 reviews from our community

Visitor rating
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    78
    47
    24
    35
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • English first
  • French first
  • Spanish first
  • Any
English first
Bexhill-on-Sea, United Kingdom
Level Contributor
23 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
“So close, but still a way to go.”
3 of 5 bubbles Reviewed April 30, 2014

I was very excited when Alcampo Lounge opened as it's close to my office on London Road. There are very few "nice" places to take clients in the area and Alcampo is definitely my "go-to" place now. The decor and layout is absolutely fantastic. Definitely has that "wow!" factor.

I have eaten here four or five times to get a feel for the different menu options and I have to say, the quality for the price is quite disappointing.

There are a lot of established pubs and cafes in the vicinity (especially in the North Laine area) that serve up generous, good quality, exciting food at a much better price point. It's as if Alcampo are not aware of the competition. Get out there and see what standards we are used to chaps!

The food feels like it is driven by the balance sheet rather than the generous, quality, menu-focused food you can get elsewhere. It's a little like fast-food, but at a price that leaves you feeling ripped-off as soon as the plate arrives.

Drinks is another area that Alcampo seem to be a little blinkered on. Specifically ale. Their own brand "Cruiser" pale ale is very, very nice but it's the only draught ale available as far as I can see. Take a look at any other bar, pub and it's all about the ales and craft beers. Get some more draught ales in! How about a beer festival to test the waters?

Service is, overall excellent though. There's an air of trying a little too hard to please but I'd rather have that than the opposite. The bar seems a little small and understaffed when busy but they are definitely trying their best. There's confusion over the service of hot and cold drinks too.

I'm glad Alcampo has come to London Road and I hope they continue striving to improve. It's very clear that they are driven to succeed so let's give them a chance to get it right because I think, when it gets there, it's going to be the hottest place in town!

  • Visited March 2014
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
Thank 6ft3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andy F, General Manager at Alcampo Lounge, responded to this review, May 2, 2014
Hi 6FT3,

First of all thanks for taking the time to leave us a review. Its great to hear that on the whole you are enjoying Alcampo and all that it has to offer & I'm very happy that all of the team have looked after you when you come in.
I have taken onboard and passed on your comments and observations regarding our food menu and in your opinion it is not value for money. The menu has been designed to try and offer all of our guests freshly cooked ingredients, suitable portion sizes which equates to value for money for everyone so I'm sorry to hear that you feel this is not the case. All feedback is welcomed and as a company we do try to put these matters right. As for our Ales, in the past we have tried different Ales in all of our lounges but they just didn't seem to sell well enough so we are experimenting with the pale ale and as you rightly point out it is VERY good and is selling extremely well but who knows what the future may hold!?
My team & I look forward to seeing you again very soon and we hope you continue to enjoy the lounge. Thanks again for your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton, United Kingdom
Level Contributor
14 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Enjoyable,but.......”
4 of 5 bubbles Reviewed April 24, 2014 via mobile

Unfortunately our experience was somewhat marred by our very rude waiter.However,the chef rectified things very pleasantly,and we therefore decided not to complain about the quality of service.
A comprehensive menu,and certainly our food was very good.

Visited April 2014
Helpful?
Thank PaulM M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andy F, General Manager at Alcampo Lounge, responded to this review, May 2, 2014
Hi PaulM M,

Thanks so much for leaving us a review. Very sorry to hear you felt the service you received from my Front of House team didn't meet your expectations this time? I have spoken with all of the team on duty that day and am monitoring closely the level and consistancy of our customer service that we should be delivering every day. Happy to hear my Chef Paul went out of his way to rectify any issues and I hope that this restored a little faith and that you will indeed be coming back in to see us?
Many thanks again for taking the time in leaving us your feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton, United Kingdom
Level Contributor
215 reviews
163 restaurant reviews
common_n_restaurant_reviews_1bd8 99 helpful votes
“Easter”
5 of 5 bubbles Reviewed April 23, 2014

We found this place the other day while wandering up London Road while looking for a decent pub. We have been to the Modelo Lounge in Hove so didn't know this was part of a chain.

Anyway going in we found it to be huge. Massive actually. Was this the old Blockbuster store?

We liked the eclectic range of chairs and tables and decor. It was very nice. We ordered some tapas and a hot dog, which came in a very timely fashion and was excellent.

One member of staff dressed as a bunny asked us if we were there for the quiz. We weren't but took part anyway and came 2nd, yay!

So all in all a very good experience and we will certainly be back. Food, drink and staff were all great. Cheers.

Visited April 2014
Helpful?
Thank FuzzleyFuzzington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andy F, General Manager at Alcampo Lounge, responded to this review, May 2, 2014
Hi FuzzleyFuzzington,

Thanks for taking the time to leave us a review. We are extrememly happy you managed to stumble upon us and that you really enjoyed your visit. Made up for you in coming 2nd in an impromptu quiz session and we hope you'll be back every Sunday to see if you can come 1st next time!

Thanks again for giving us your feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton, United Kingdom
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Perfect for groups, families and friends”
4 of 5 bubbles Reviewed April 19, 2014

It makes such a difference going somewhere that actually has some space - though the lighting, attention to detail and table arrangement means it still feels comfortable. The impressive shabby decor is full of character and adds to the laid back feel. With friendly staff, some tasty tapas and well-priced beer, this is the perfect all-round venue...
There's often been talk of improving London Road, and with the opening of Alcampo, it's gone up another notch.

  • Visited April 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank onlyonewomble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andy F, General Manager at Alcampo Lounge, responded to this review, April 20, 2014
Hi Onlyonewomble,

Thanks so much for leaving a review. We love the fact that you have obviously been back to see us a few times and that you obviously have noticed the attention to detail in terms of decor that we all love at Alcampo!
We are aiming to be a part of the London Rd project for a long long time and look forward to having you as part of the Lounge family!

Thanks again for taking the time to leave us your feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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