If you like really good efficient personal service, friendly staff who go the extra mile to help, good quality comfortable rooms with a large helping of style and flair, large non greasy full breakfasts, a cocktail bar with someone to help and advise, and a feeling that the customer is absolutely their number one priority, then you will love Hotel Una!
It's well located if you like a walk to the shops and restaurants, and it's just off the main road, so a good location without the noise. We arrived at 07:30 after an overnight flight from Antigua and althought we were only expecting to drop our bags off and come back later for our checkin (we had booked) the owner immediately found us a room, and offered to upgrade us for free, and gave us the most wonderful cooked breakfast. Now that's decision making and personal service.
All the staff act as if the hotel were theirs. Now that's something I haven't seen in a long time. Well done Hotel Una, we will be back!
- Official Description (provided by the hotel):
- Warm and friendly, elegant and fashionable, obsessive with detail. Classy Boutique hotel with the unique combination of contrasting textures, natural woods and contemporary artwork. Situated in Regency Square, with a great view of the West Pier, this chic and exclusive hotel offers you a selection of 20 individually designed en suite rooms including two luxury suites with private Sauna & Jacuzzi, an intimate bar, and an option of massages from a specialist physiotherapist. ... more less
- Reservation Options:
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- Also Known As:
- Una Hotel Brighton