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“bRightOn!!”
5 of 5 bubbles Review of Hotel Una

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Hotel Una
Ranked #2 of 44 Hotels in Brighton
Certificate of Excellence
New York, NY
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“bRightOn!!”
5 of 5 bubbles Reviewed December 8, 2012

This review is waaaay overdue. My boyfriend and I found this place accidentally after driving straight to Brighton from Heathrow. I was away for a moth so we decided to have a weekend away. It was actually recommended by a bartender we were chatting with while using the wifi at the bar to look for a hotel! I googled it and voila it was #1 on TA! All for good reasons. We were lucky they had a room available. I don't remember the name - but every room has its own character and charm. Each and every member of the staff went out of their way to make us feel welcome. The breakfasts were unbelievable and we even had the option of having it brought up to our room so we can have breakfast in bed. They helped us pick a different restaurant for dinner and made rezzies for us everynight. The icing on the cake was when I had the worst chocolate craving at 2 or 3 am and called down to reception to ask if they had any chocolate in house... He ran out and bought 3 different chocolate bars and delivered it to the room!! We stayed an extra night after that! Love love loved this place!!!

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank AroundTheWorldin365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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960 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (210)
Date | Rating
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English first
London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed December 3, 2012

The service in this hotel was amazing from start to finish. Nothing was too much trouble, starting with Coco spotting that we'd arrived and rushing out to carry our bags in and up to the rooms. My family stayed in 4 rooms. Lossie and Kodori sort-of inter-connect (they share an outer door that you can lock) and this was great for us and the children. Gaula was a lovely premium room on two levels and Henares was a bit like a ship's cabin - quite small but nicely done and a very good value single. Comfortable beds. Breakfast was really good - hot breakfast, pastries, yogurts,fruit etc. The bar was a nice, welcoming place to sit and have a drink and/or tapas. Parking is in the underground carpark in the same square. It's only a few minutes walk (very convenient) for the Churchill Centre part of town and ten or so minutes to the Laines. Highly recommended. It's not the cheapest hotel in Brighton but I think it's definitely worth it and we have already booked for next year. We all thought that many other hotels and restaurants could learn a lot from the service at Hotel Una.

Room Tip: There are photos of the rooms on the hotel website. The square isn't particularly busy so facing...
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  • Stayed December 2012, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
4 Thank Mel2824
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bournemouth, United Kingdom
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed November 24, 2012

We spent our first wedding anniversary at Hotel Una in October 2012 and it was memorable and all you could ask for.

We had a room with its own Jacuzzi and sauna and it was wonderful, stacks of hot water lovely room very private and very clean.

The staff were amazing and very friendly, we especially remember the bar man from Bulgaria apart from his name which fails me at the moment! He was very friendly and we sat up into the early hours chatting with him.

Room Tip: Our room was the Aragon! Amazing!
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
5 Thank TBQFH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed November 18, 2012

We arrived at the Hotel Una, not far from the sea front and Brighton and were shown up to our room. To be exact four rooms on two levels. Entering into the dinning room, with a small coffee bar and facilities the eye is drawn to one of the two main windows looking out into the square. Then there is the lounge room with a large and very comfortable sofa. There is a walk in shower and well appointment toilet.

Both rooms have a TV system and there is also a dock for an iPod for music. Upstairs to the bedroom with a large free standing bath. The bed was large and comfortable. A sky light was over the bed. There was also a large TV available.

The other room on the top floor was the cinema room with giant projection screen and about 12 different remote controls to use it. This was possible the only downside in the whole experience as no one showed us where the master control was hidden so we had to call someone up to show us. Perhaps an instruction booklet or guide sheet in the future would help.

The decor was fun and modern and worked very well and the whole set of rooms worked together very well. The room was quite and though Brighton was very busy over the weekend we heard no noise at all when we settled down to sleep.

The rooms were spotless. An arrangement of flowers I had requested were in place. The whole experience was just wonderful and we had a brilliant time.



The staff were polite and extremely helpful and patient; even arranging an order of veggie pizzas for us.

Room Tip: Do what I did; talk to the staff when booking and listen to their advice.
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank iceborn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading
Level Contributor
69 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed November 17, 2012

We stayed here for one night in November. The hotel is easy to find. Parking is under the gardens in the square, very reasonably priced at £12 for 24 hours. The room we has was called Orinoco. It's on the third floor and looks out over the gardens and sea. Very comfortable bed.we slept very well. The slightly quirky wooden window blinds shutting out any street noise. but not sadly the wafts of cigarette smoke coming we assumed from staff smoking in the street below. The hotel could do with offering a choice of pillow too as we found then slightly too high. Large TV and radio. The bathroom is perfectly appointed. Good shower but not thermostatic. The staff could not have been more helpful or friendly. We had cocktails in the bar before going out to dinner and came back later for coffee. All served by the wonderful barman. Great choice offered for breakfast and the only place we have stayed at that offered a vegetarian full English (and very good it was too!). Where something was not quite right the staff made good with a wonderfully helpful attitude. I would recommend this hotel to any of my friends and family. I do hope however that something is dome about the cigarette smoke.

Stayed November 2012, traveled as a couple
Helpful?
6 Thank Millarmaid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed November 17, 2012

Visited Hotel Una for a surprise birthday weekend in Brighton. The staff were very friendly, room was nicely furnished with a really comfy bed, big tv, ipod dock and big shower. Location was good, only a short walk from shops and bars and the pier. Breakfast was also lovely. Only downside was that my boyfriend got charged twice for the hotel as they charged him before we arrived and after despite us telling them that we'd already been charged...so be careful if you havent got the money to spare in your account. He got it back but was a bit annoying!

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chazmataz1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trinidad
Level Contributor
690 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 479 helpful votes
5 of 5 bubbles Reviewed November 9, 2012

I visited Brighton for the first time with my husband during the Olympics as we wanted a little seaside escape for a few days. All the rooms at Hotel Una are one-of-a-kind and truly original in design & layout, are all named after famous rivers around the world and are beautifully furnished with organic and natural materials.

We stayed in the ‘Orinoco’ room, a Superior Double, which had a partial view of the sea and lovely gardens /park below. The bed was a true King size (as often in the UK the king is more like a Queen size bed) and it was low to the ground and extremely comfy! During this leg of our England trip, our stay at Hotel Una was the best 2 nights’ sleep we had! We almost didn’t want to get out of the bed in the morning, it was so incredibly luxurious!

The hotel itself looks nondescript and blah from the outside just like every other property on the square, but once you enter past the front hallway, you are delightfully surprised by the design and décor! It is a very special place!

The bar itself is small but they offer every imaginable drink and it is served by a super-talented and friendly bartender, Koko! He generously provided good recommendations for things to see, do & dine in Brighton and was so very helpful with directions to everywhere, even drawing bright red routes on our maps! It is, by the way, extremely well-situated and you can access just about all the sights in Brighton from here (we walked everywhere from the hotel including to The Lanes, North Laine, The Royal Pavilion, The Pier, Brighton Wheel, seafront restaurants and shops, etc).

The same can be said for the rest of the staff as well. The smiles and genuine interest in helping their guests shows their passion and dedication not only to Hotel Una, but for Brighton as a tourist destination. With hotels and employees like these, Brighton will continue to be a popular seaside destination! The owners’ motto of passion, hard work, creativity and enthusiasm are clearly exhibited by everyone employed here!

What impressed us most was the multi-tasking, multi-talented nature of ALL the staff!
Koko was bellman, front office agent & bartender on the day we arrived. Jana was a highly efficient receptionist and our super-fast breakfast waitress at the same time! We loved the staff and great service at this hotel – from Paul, the manager who handled our reservation to Paulina & Harriett who graciously and speedily addressed every request or inquiry we had! Our kudos to everyone!

We were stunned by the tiny check-in area, which is really just a hinged counter space ingeniously fitted into the underside of a sloped low ceiling. Well done! It is simply remarkable to see! It truly may be the smallest, most-compact, cutest front desk area in the whole of Europe!

We were also impressed with the lovely vintage elevator. I’d say if you’re not staying at Hotel Una, it’s worth a visit to have a drink at the bar, marvel at the décor, ask for a glimpse of one of their rooms, see the check-in desk and the elevator!

Our only grumble with the room was the tiny bathroom and the toilet being really close to the wall. The bath is nicely designed with the frosted glass partition but getting in and out may be a challenge for those who are not nimble. Some grab rails may make things easier for all.
The window closing system was very unique and took abit of strength of co-ordination to close by raising it up & down by a handle. We loved the telescope in the room! We have never encountered this before on our travels! The coolest amenity ever!

The stairways are beautiful with elegant, hand-carved railings. We loved the horses everywhere! It was almost a game with my husband to see how many horses we could spot. They’re hung or sitting on each landing between floors and also in the bar. We simply loved them! All unique and very quirky!

Our praises to the owners for putting together such a very special place!

We had checked so many of the brand name and popular options in Brighton on Tripadvisor and after our visit, we totally understand why this little gem of a hotel is now No. 1 in Brighton! Congratulations! You totally deserve it!!

And....we'll definitely be back!!

Room Tip: All the rooms are nice and all unique in their own way. Your choice really comes down to the emotion...
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  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank The_Concierge_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Una

Property: Hotel Una
Address: 55-56 Regency Square, Brighton BN1 2FF, England
Location: United Kingdom > England > East Sussex > Brighton and Hove > Brighton
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style:
#1 Family Hotel in Brighton
#1 Luxury Hotel in Brighton
#1 Romantic Hotel in Brighton
#1 Business Hotel in Brighton
#2 On the Beach Hotel in Brighton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Una 4*
Number of rooms: 19
Official Description (provided by the hotel):
Warm and friendly, elegant and fashionable, obsessive with detail. Classy Boutique hotel with the unique combination of contrasting textures, natural woods and contemporary artwork. Situated in Regency Square, with a great view of the West Pier, this chic and exclusive hotel offers you a selection of 20 individually designed en suite rooms including two luxury suites with private Sauna & Jacuzzi, an intimate bar, and an option of massages from a specialist physiotherapist. ... more   less 
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Also Known As:
Una Hotel Brighton

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