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“Brighton Pride”

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Ibis Brighton City Centre Station
Ranked #11 of 43 Hotels in Brighton
Certificate of Excellence
GreenLeadersBronze level
Reviewed August 8, 2014

  • Stayed: August 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank chezy14
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Dominic S, Manager at Ibis Brighton City Centre Station, responded to this reviewResponded September 3, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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926 - 932 of 1,540 reviews

Reviewed August 6, 2014 via mobile

Clean and simple; exactly what it promises to offer.
Good service on the desk, clean room and all the basics you would need (tv, tea/coffee).
Well placed on Queen's Road right next to the train station. Only a corner away from North Laine and a short walk from the sea front.

Stayed: August 2014
Thank Ateafiend85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dominic S, Manager at Ibis Brighton City Centre Station, responded to this reviewResponded September 3, 2014

Dear Guest,

Thank you very much for the short but sweet review online as well as the 5 star rating. I was very happy to read you enjoyed every aspect of your stay and my team and I look forward to welcoming you back soon. Kindest regards, Dominic Sauls, General Manager

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Reviewed August 6, 2014

  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ibis Hotels
Thank Marina C
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Dominic S, Manager at Ibis Brighton City Centre Station, responded to this reviewResponded September 3, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed August 6, 2014

Booked the hotel early and managed to secure family rooms for a large group. The rooms were large, clean, with comfy beds. It is worth mentioning that only small bars of soap are provided in the bathrooms, no shower gel or shampoo. Fresh towels were replaced each day. Beds were very comfy, with crisp, clean bedding. Air con was a welcome addition to a budget hotel room (recently stayed in a Travelodge which didn't have it).

My room was on the 4th floor (reception is on 3) and was noisy in the morning with what seemed to be rubbish collections at the back of the building. The TV (or at least the remote to turn it on) didn't work, but we didn't spend any time in the rooms so it wasn't a problem.

Service at reception and the bar was friendly and efficient, despite the staff being kept very busy. The breakfast looked OK but we chose to visit one of the many cafes nearby. Temptation on Gardener's Street is well worth a visit.

It would be useful if there was more information about parking available on the website. Otherwise, we were very satisfied with our stay.

  • Stayed: August 2014, traveled with friends
    • Location
    • Sleep Quality
    • Service
Thank shaantravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dominic S, Manager at Ibis Brighton City Centre Station, responded to this reviewResponded September 3, 2014

Dear Guest,

Thank you for taking the time to post your review on Tripadvisor and rating us with 4 stars. I was very happy to read that you enjoyed your stay overall and found the reception team to be friendly and efficient. I have noted your feedback regarding the rubbish collection and parking and have tasked my housekeeping team to ensure all TV remotes are in good working order. I very much appreciate your comments and look forward to welcoming you and your friends back soon again. Kindest regards, Dominic Sauls

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Reviewed August 4, 2014

Hotel looks to have been totally refurbished recently. We stayed on the 10th floor and enjoyed a tastefully renovated room with large bathroom and big shower area. Room came with air con and aTV with good reception, it was also very clean and tidy. The bed was a king size so we got a good night sleep. We couldn't hear any noise from any other rooms either.
All the staff were helpful and very friendly.
The hotel is very close to the train stain (we couldn't hear any trains, though we were on the top floor). We stayed Friday to Monday and the only fault we could come up with was the distance from the bars and clubs we went to in the gay village. This is only because the hotel is located on top of a hill that make is a slight struggle to get back to after a few pints. That said we would still stay here again.
10/10

Room Tip: Higher floors away from street and train station probably best.
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  • Stayed: August 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank JayCCFC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dominic S, Manager at Ibis Brighton City Centre Station, responded to this reviewResponded August 5, 2014

Dear Guest,

Thank you for taking the time to share your experiences online and rating us with 5 stars. I was very happy to read that we delivered on our promise and provided you with a genuinely hassle free stay. We look forward to welcoming you back soon. Kindest regards, Dominic Sauls, General Manager

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Reviewed August 1, 2014

Room was spotless and the bed was comfortable. The food that I tried, I am a veggie, was perfectly acceptable. Cannot find fault with the service and I must mention the nice touch of being given a brolly Monday morning when confronted with heavy rain.

  • Stayed: July 2014, traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Richard C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dominic S, Manager at Ibis Brighton City Centre Station, responded to this reviewResponded August 5, 2014

Dear Guest,

Thank you very much for taking the time to post your comments on Tripadvisor and rating us with 5 stars. I was very happy to read that you found the hotel spotless, the team faultless and appreciated the little touches we provided you. My team and I look forward to welcoming you back soon. Kindest regards, Dominic Sauls, General Manager

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Reviewed August 1, 2014

We have just recently returned from a wonderful stay at this hotel. I stayed in a lovely family room with my daughter and twin granddaughters. Staff at reception were extremely welcoming on arrival. The room was very comfortable and had everything we required. The shower was great. Even my seven year old granddaughters could operate it easily. On returning to our room, we discovered house keeping had only left two towels one day. However we called reception and staff arrived within seconds with more towels . The beds were nice and comfortable and we all got a great nights sleep every night. The buffet breakfast was excellent. There was a great selection of food. Ranging from cereals , continental to cooked food. Lovely coffee/tea and fruit juices were available. All staff were extremely helpful, approachable and friendly yet never intrusive. We all highly recommend this hotel and look forward to staying again .

Room Tip: 1st and 2nd floor are basement rooms. 3rd floor is reception (ground level) , breakfast, and bar are...
See more room tips
  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Service
Thank TravellersScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dominic S, Manager at Ibis Brighton City Centre Station, responded to this reviewResponded August 2, 2014

Dear Guest,

Thank you for taking the time to post such a delightful review on Tripadvisor and rating us with 5 stars. I am really proud of all of the efforts of my team and will be sharing this with team to continue to motivate them to deliver a consistently good service. We look forward to welcoming you all back to our hotel very soon. Kindest regards, Dominic Sauls, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Brighton City Centre Station

Address: 88-92 Queens Road, Brighton BN1 3XE, England
Phone Number:
Location: United Kingdom > England > East Sussex > Brighton and Hove > Brighton
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #11 of 43 Hotels in Brighton
Price Range: $63 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Brighton City Centre Station 3*
Number of rooms: 140
Reservation Options:
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