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“Not as advertised”

Frankie and Benny's
Ranked #873 of 1,173 Restaurants in Brighton
Price range: $0 - $51
Cuisines: American
Dining options: Late Night, Breakfast, Reservations
Restaurant details
Dining options: Late Night, Breakfast, Reservations
Reviewed June 29, 2013 via mobile

We came here just for a bit of pudding and to watch the tennis. We were greeted by a rude waitress who tried to sit us somewhere where we couldnt see the tv. So we asked if we could sit by the side of the bar.
We ordered a chocolate brownie Sundae and waited 25 minutes. While we were waiting there was a chef sat at the bar on his break. He consistantly kept turning around and staring at me. Made me feel really ineasy and not very comfortable. A lady approached us who looked like the floor manager walked past us saying "your pudding will be here soon" she didnt sorry for the wait or anything. When we recieve our so called sundae, it was nothing like the advertisment, it was put in half a coke class. Infact the same glass that they use to advertised the cocktails. After being starred at even more we quickly finished our ice cream, stood round waiting to pay and was approached by a rude waitress who said " sometimes we give customers one free pudding, so thats £5.45 please." We handed her a £5 note and before we had chance to give her change she said "that will do " . Never again

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1  Thank Lilpunkkete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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315 - 319 of 367 reviews

Reviewed June 19, 2013

First trip to Frankies and bennys and was very disappoint the New Jersey Chicken was very dry and bland the chicken and prawn alfredo contained very little prawns the other main meals where just acceptable but all the food was overpriced for the standard of food served. The service was snail speed .i will never return and will stick to non chain restaurants in the future

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Thank alan p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 12, 2013

Though the staff welcomed us on arrival and pulled tables together for our party of 10 thats where the attention ended.

Our drinks order was not taken for ages by which time we were able to order food also. We wanted the meals for the young children to come quickly but on Sunday nothing happened quickly.

When the meals arrived they were tepid and very disappointing. If moving 10 had not seemed too difficult we would certainly have done so.

I won't be back in a hurry.

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Thank SussexGadfly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2013

We always eat here every time we are in Brighton, which is never enough. Such a great place with great food and great waiters, I guess I could say this place is simply great! If you like picking up a menu and know for a fact that you will like most things on the menu than here is the place for you!

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Thank Jack R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 27, 2013

A decent, filling breakfast for a fiver and unlimited coffee for thirty bob - you can't go wrong. Funky decor and comfy little booths that make chatting easy. Next time, I will try lunch.

Thank i_am_not_frightened
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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