Just got back from two nights at the Neo and need to give it a rave! Perfect spot, a minute or two from the beach but on a quiet street. My room (8) was at the top of the building and was such a cosy retreat. Very comfortable, very quiet, terrific bath. But service exceptional as other reviewers have mentioned. Very friendly welcome and because my room was already empty they let me check in hours early. Then the breakfasts - TWO courses, with heaps of choice, in beautiful breakfast room. You can also have your brekkie sent up to your room for an extra charge if you prefer. My very favourite bit, as there was a rainy evening, was that you can borrow a DVD for free from a well-stocked library, watch it in your room - and order a cocktail from the bar to be sent up to go with it. George Clooney and a Cosmopolitan ... bliss!
On separate note, want to say big thanks to Nick who did a superhero job in finding and posting a phone charger I'd left in the room. It was found and mailed literally done within minutes of my calling the hotel to notify them of the loss. Never ever come across service like this and they've won a customer for life! Thanks all for a brilliant stay.
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