I had eaten at the restaurant last year and enjoyed the food and atmosphere. Unfortunately our last visit was the complete opposite. Despite being booked weeks ago, our table wasn't ready so we were led to the 'hotel' next door and asked to wait 5 minutes. 30 minutes later, with no attempt from the management to let us know what was happening, and despite two of our party going to ask why we were still waiting, we decided to leave. As we walked back through the restaurant more people were being led to the 'hotel', presumably because their table wasn't ready yet.
The 'hotel' we were asked to wait in was a kind of lobby/games room, and was a most uncomfortable place to wait.
I felt that the restaurant had been over booked and we were certainly over looked which is totally unacceptable.
We were there to celebrate a friend's birthday, and being treated so badly was not part of the birthday plans.
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