We decided to try this restaurant for the first time this evening. My first two choices of drinks were unavailable because they were waiting for a delivery. My partner had better luck. We ordered our food choices., we only waited 15 minutes for our meals to arrive. My partner’s pizza was good., but sadly my carbonara was terrible. The pasta was hard and chewy., and had clearly been reheated., the bacon was undercooked and greasy., and the entire dish was so over seasoned with black pepper it was impossible to taste anything else. When the chef came out to see how we were getting on., he got very agitated when I tried explain why I didn’t want to eat the pasta dish. He became very patronising and tried to tell me that I was obviously used to English carbonara which is, apparently, sloppy.., whereas Italian carbonara is dryer. I have eaten many excellent carbonaras in other restaurants., sadly this was far from excellent.
The manageress attempted to offer a replacement meal but I had lost my appetite by that point.
When I commented that the pasta appeared to have been reheated in a microwave., she replied that they didn’t have one., a fact that was clearly untrue because I could see it through the open kitchen door.!
She continued to argue with us.. which did not impress either of us at all..!
When my partner paid for his meal., she took his credit card from him and tapped it on the machine without showing him the amount she had entered., and the promised email reciept has not yet arrived at time of writing.., 2 hours later.
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