We booked a seaview suite for a luxurious weekend getaway here in dank November. We've stayed before in a standard room and liked the place but this time it fell short
Firstly, the plus points - the staff were great, breakfast lovely and the public areas very grand with a lovely vanilla smell wafting through Reception. The building itself harks back to a grand age of seafront hotels and is well located for the Lanes and pier. Best of all we got a late check out on Sunday so we could do a seafront walk before packing up, much appreciated.
Although our suite was huge and had fabulous views and a balcony, it looked a bit careworn. It strongly smelt of cigarettes despite being a no smoking room but as Brighton was fully booked this weekend we decided not to try and get moved as we'd no doubt lose our seaview and space. However, later laying in bed, the smell of cigarettes seemed impregnated there and my hair smelt of ciggies the next day - not pleasant. The furniture looked very dated, and the bathroom needed improvements. It is possible for hotels to keep old fittings, you need only look at Claridges for how to do that, but they need to be well maintained. For example, the bathroom was made of huge slabs of marble, but had paint missing on the bath panel and door and the marble sink needed regrouting. The floor and sink had water staining so it just needed some tlc. I was disappointed that our huge suite didn't come with bathrobes or slippers which is unusually lacklustre for a suite experience.
Clearly Hilton have spent some money on this hotel as the breakfast room and lobby are very smart, but i hope they smarten up the bedrooms soon or this place will fall badly behind.
Two tiny gripes for penny pinching - we got a free drinks voucher as Diamond members but it excluded all premium brand spirits which seemed a bit nit picky. They offered us a newspaper on check in but on check out added £2.50 to our room bill for the pleasure! I've never been charged for a paper before, again it felt penny pinching.
This place has such potential and good staff so please get the bedrooms up to scratch and it'll be a winner in Brighton
- Official Description (provided by the hotel):
- Set on Brighton's seafront, the Hilton Brighton Metropole hotel offers charming Victorian elegance alongside modern convenience. This large South of England conference hotel has 340 guest rooms as well as 33 meeting rooms, including three exhibition halls. Enjoy the convenient location of this Brighton hotel, within easy reach of major travel links just off the A23 and only five minutes from Brighton station. Gatwick Airport is 30 minutes from Hilton Brighton Metropole, and Central London less than an hour by train. Stay connected at your guest room desk with WiFi. Family Rooms are equipped with a double and a single bed - ideal for those with small children. Relax in a comfortable Deluxe Room with views of Brighton seafront, or select a Hilton Suite for a roomy seafront home from home. Choose from a menu of modern European classics in the Waterhouse Restaurant. The Waterhouse Bar & Terrace serves Costa coffee and Afternoon Tea in an exquisite setting. Unwind on the sea-facing terrace with drinks and enjoy light meals during the day. Hilton Brighton Metropole offers a choice of flexible space, quality facilities and excellent service. Our Conference and Events Team will ensure that events are tailored to your needs. Unwind in the fully equipped fitness centre and indoor swimming pool, warm tired muscles in the steam room or be pampered and polished on the Beauty Rooms our on-site spa, or treat yourself to a haircut in Cove Hairdressers. Alternatively indulge in what has become a Hilton Brighton Metropole tradition, afternoon tea 'Seaside Delights' in the Waterhouse Bar & Terrace with one of our 'Perfectly Paired' cocktails, or dine in grandeur under the ornately corniced ceiling of Waterhouse Restaurant. Walk down the original 1890's marble staircase of Hilton Brighton Metropole, and out into the chic boutique-lined streets of central Brighton. ... more less
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- Also Known As:
- Hilton Brighton Metropole Hotel Brighton
- Brighton Metropole