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Royal Albion Hotel-Brighton
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Reviews (3,137)
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1,612 - 1,617 of 3,137 reviews
Reviewed March 16, 2014

Staff were very helpful with my very late check in.
Room was reasonably sized and bed was comfortable.
Tea and coffee facility adequate.
Breakfast was very good.
Nice sea view and very close to central Brighton.
Overall very good value for money and would stay again if business requires.

Room Tip: For views try and get a sea view room although it is along the main coast road.
  • Stayed: February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank HertsJim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 16, 2014 via mobile

Upon checking I found the staff very polite and courteous
After a three minute walk to our room which seemed excessively long I was disgusted when I entered the room
Firstly the window was disgustingly filthy you could hardly see through it which obviously hadn't been cleaned in ages and the windowsill was covered in bird excrete meant which had been built up over months definitely not over days and outside the window were large wheelie dustbins stinking of rubbish
The net curtain had not seen a washing machine or bleach in many many years and was absolutely filthy and stained
I thought I would take a shower and in doing so the hot tap came off in my hand nearly scalded my foot and had I chose to have a bath there was no plug to put in there
The room was very primitive and basic and the TV was like something off of antiques Roadshow
When I approached the staff this morning to complain she just said oh sorry about that I will pass it onto housekeeping
I feel I was not dealt with with empathy and for the price you pay to stay in this hotel I was utterly and totally disgusted
After my experience of staying here I am very unlikely to ever use a another Britannia Hotel ever again

Stayed: March 2014, traveled as a couple
7  Thank Darren W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 14, 2014

We were almost put off taking a Groupon deal but all the savage reviews on here but were glad we weren't. I think some of the people writing reviews on here are used to staying in 7 star hotels in Dubai.

We paid £59 for two people for a Saturday night, including dinner and breakfast. A brilliant location right by the pier, south lanes and casino.

We found the staff more than helpful, happily putting your bags in a locked room at 11am, even though we couldn't check in until 3pm, which was great.

Our room (Room 434) was a large corner room with a sea view and was very clean, including the sheets. Although the room was a little dated and wallpaper that needed a little attention everything worked and was good. The bed was very comfortable.

Food was good. The staff was lovely and very helpful. The evening meal had a selection of startes, mains and deserts. All included in the price. Sure it's not a Michelin star restaurant but having stayed in many a hotel I can assure you it's more than edible.

Breakfast was very good, a selection of breads, yoghurts, cooked food, etc.

Our only complaint with the food and drink was the free bottle of wine. It would seem a lot of people in the bar had issues with this too, no matter what the colour. Bottles were pre-opened, leaving you to wonder whether they were fresh or refilled. By taste you would think they'd be left open for 3 days, really not the best. It seems to be a common complaint here too.

At the end of the day it's not a £200/night hotel, so don't expect that. But for two people (£30 each) to get a place to stay in the centre of Brighton, a more than adequate three course dinner, and a decent breakfast then can you really complain? NO... no you can't.

Room Tip: Room 434 had everything working and great views to the south and West.
  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Nige74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 13, 2014

Finally I have received the amount I asked for and court costs from The Royal Albion Hotel in Brighton. I wrote to the hotel on several occasions for a refund as my trip was a disaster from beginning to end but with no avail. However one letter to the small claims court and I immediately receive a cheque with the full amount and court costs included. The moral of the story is if you have the misfortune of experiencing a terrible stay at this hotel all is not completely lost. I would recommend you take the same action as myself and hopefully if everyone who was unsatisfied with this hotel did the same maybe they would think twice about treating their customers to the horrendous stay that I experienced January 19th 2013.

Stayed: January 2014, traveled as a couple
6  Thank Robbie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 12, 2014

Hotel was dirty, shabby, tv so old didn't work, shower didn't work nor did spa bath. So if you want a hotel where the bed is so old you can't sleep and a room so stained and old and a hotel room where you can't shower ..... This hotel is perfect for you !!!!! I have demanded a refund !!!! Hooooooooorrrrrrrreeeeeeennnnnnndous do not even think it will be ok . We got upgraded to a superior room with sea view after the first night of hell.... This was just as shabby and dirty. Do not waste your money and let this place ruin your time away. Avoid avoid. I have contacted the hotel and the hotel chain for a refund but so far heard nothing.

Stayed: March 2014, traveled as a couple
4  Thank Andrea K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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