I am a parent of sound mind who booked a birthday party of 14 children to celebrate my sons 8th birthday! The total cost was £228 which was ment to include an hour tour by two members of staff,a glass botton boat ride,painting,goddy bags and meal at the harvesters above sealife.We booked the party at a date when we was promised it as going to be quiet with no other bookings.In fact 2,000 people from language groups & other peope were booked in at the same time as us & walk ins!!!We had to fight to see anything and to protect the kids from getting lost!Glass bottom boat not working!Wrong goody bags not the same as I was told.Childen were allowed hat & sword but had to give it back at the end of party!Was rused around and not even taken on the ride near gift shop.Not allowed to feed any animials.Saw only 5 tanks due do huge crowds!Not enough painting for al the chidren to do so 5 unhappy kids missed out.Then the best of the best we thought at last our meal and a chance to reflect on what has happened.The harvester had no sign of our booking!!!!!!!!!!!!!!!!!!!!!!!The sealife who you pay for the meal in advance(two weeks before the party) who told me they had booked to table HAD NOT.No spare tables with14 HUNGRY UPSET KIDS AND 14 LOTS OF PARENTS WHO HAD TO COLLECT HUNGRY UNHAPPY KIDS EARLY.WOULD YOU WANT TO PAY £228 FOR THIS.On the upside I was asked to come back & do it all again and pay ony £200 NEXT TIME AAAARRRRRRRRGGGHHH! They would have to pay me! Be a wise person and go any other place than here!!!!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.