I must note that it was late last year that my partner and I attended the New Steine Bistro. We used 'Table Pouncer' to book a table. The waiter, who also appeared to be in charge, both on the floor and in the kitchen was rude from the start. We guessed he didn't like the fact that we had a discounted meal, as when we mentioned it he barely even spoke to us. we ordered food from a menu that looked like it could be delicious. We waited an HOUR for our starter even though there was only one other couple in the restaurant. We both ordered the escargot which was a mistake. considering they had taken an hour to be prepared they were luke warm and soggy and sad. we got no apology from the waiter for the amount of time taken. our next course, we had to wait 45 minutes for before we asked to pay for our drinks and go. In retrospect, we should have left without paying anything the waiter did not apologise and when my partner asked for the bill, he was standing in the kitchen doing nothing. The experience ruined our night out together and we ended up in Subway, which in comparison was wonderful. The other couple in the restaurant were also waiting the whole time we were there, and the woman said her dish was missing the vital ingredients listed on the menu. Absolutely shocking. I will never recommend this to anyone.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.