To say that we were disappointed is an understatement! We stayed on the 11th and 12th of December 2012 the weather was just above freezing during the day and below at night. There was no central heating on and when i complained the manager said he had just had it fixed, he managed to get it working during the day on the second day and when we returned later in the afternoon it was only warm and had gone off again and when we returned in the evening we found he had left a small portable heater in the room that sounded as though it was full of marbles when it was running. If you told me that 600mm square shower cubicles were made i would not have believed you!! but they are and to prove it there's one in room 6. i'm not saying the shower/wc is small but when you're sat on the toilet your feet will protrude under the door if you're tall. the wardrobe ha ha has literally been knocked up out of four pieces of wood. As well as all that we were kept awake until 4am by people having rumpy pumpy in the room above which might sound comical - it was not! When my wife spoke to the manager about this he seemed aghast, a little bit odd because i think we were the only people staying there. maybe he's letting rooms for other purposes. We cannot rate the breakfast because we overslept due to the activity above, the second morning we were so cold we left as soon as we got up. To be fair the manager was approachable and did try and sort thiings out after we complained, but i think that his noticeable absence (you had to go and find him) idicates that he does not really want to meet you unless it's necessary. Had i have booked this directly i would have demanded my money back. The stupid thing is that i never checked trip adviser before i booked the room i checked for avavilabilty and bought the voucher of Wowcher, if you're using vouchers BEWARE. This is one guest house i wouldn't return to if it was the last place on earth
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- Also Known As:
- Budgies Guest House Hotel Brighton