We booked this last minute, one night stay at The Pines as we had stayed here before & knew that it was in an excellent prime location in Swanage. We were offered a small, double room with sea view at a good price & our booking was handled in a very friendly, efficient manner & we received an email to confirm our booking.
The car parking is very good at this hotel & our check in was handled in a very friendly, efficient manner. There is a lift to all floors & when we got to our room, we were very pleased with the view from the window. We had already been advised that the room was a small, double & I must admit that although it was small, it had all that was needed for our stay. There was plenty of storage space & tea/coffee making facilities with added biscuits, always a bonus. The television was a lovely modern one too.
Our only criticism of the room was a steep step that went from the area that the bed was sited to the bathroom, & you had to be very careful to remember that it was there, you could easily fall especially if you needed to visit the bathroom at night. We did manage to cope by leaving a small light on, but it could cause a nasty accident.
We had no complaints at all concerning the food & during our short stay, enjoyed a carvery meal on arrival at lunchtime, which was excellent. We also had a cream tea served by a really lovely, friendly & efficient young lady, who is a credit to the hotel. The breakfast that we had on our last morning was excellent & was served by a very friendly, courteous & efficient waiter. There was a very good choice of breakfast items available & the hot food was served on hot plates & was fabulous.
Check out was quick & easy & we must praise the lovely, friendly reception staff who obviously make a massive contribution to promoting the hotel to it's best. Thanks to all concerned
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- Also Known As:
- Pines Hotel Swanage
- The Pines Hotel Swanage, Dorset