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Best Western Shaftesbury The Royal Chase Hotel
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Reviews (431)
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All reviewsswimming poolnight porterthree stargood sizepleasant hotelstayed one nightfamily roomtown centrecomfortable stayshort breakgold hilllovely roombed and breakfastbreakfast was excellentbiscuitsyogurtwedding
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406 - 411 of 431 reviews
Reviewed May 21, 2010

Stayed here for one night ( luckily).
I booked thinking due to the cost it would be in a very condition and of Best Western quality.
Only to be very dissapointed.
The rooms need renovating, the bar has no atmosphere. What a real shame

  • Stayed: May 2010, traveled on business
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1  Thank trill_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 20, 2010

Having read other reviews we arrived not quite sure what to expect.

But, our room was clean and remarkably spacious for a family. The en-suite was a bit 'tired' but everything worked and it was perfectly adequate for a family.

The swimming pool was lovely and bigger than we'd anticipated.

The staff were brilliant, we needed to visit the local A&E during our trip and the hotel staff were caring and bothered about the welfare of our son! They couldn't do enough to help us. The hotel are definitely 'child friendly!'

The breakfast was lovely and once again the staff were helpful in providing food suitable for the children.

We were really pleased we'd stayed and would definitely revisit!

  • Stayed: May 2010, traveled with family
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Thank Rallynomis35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 3, 2010

We stayed here despite the adverse reviews. This was a good, clean hote., OK, so NOT the Ritz, but very adequate. Good sized bed, clean room and the food in the restaurant was varied and appetising.
We had a lovely welcome when we arrived and were made to feel welcome throughout our stay.
Do not listen to all the other reviews, and give this hotel a try, it does not deserve the adverse reviews listed here! They are working hard to develop the service and care about the guests.

  • Stayed: April 2010, traveled as a couple
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Thank AR-CH-JMR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2010

We stayed there for 5 days. The managers, Jackie and Graham, (and all the staff) were so very helpful, over and above the call of duty. The hotel for us was a great central base. The bar and restaurant served us well. (the chef, Lewis, did a fantastic gnocci...sorry if I've spelt it wrong.....The breakfasts were magnificent. The pool was a great stress reliever in that it gave the children something to do.....kids in the pool, you sitting reading a book with a G&T reading a book supervising.........fantastic. For me....the staff were fantastic and Soooo very helpful. Would recommend this hotel to anyone...especially families.

  • Stayed: April 2010, traveled with family
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Thank Cardens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 2, 2010

Had to find an hotel to stay at for a friends wedding and ended up here. Was thoroughly disappointed by its incredibly tired decor, the old bathroom and the slightly-grubby-through-age look of everything. Especially since it wasn't cheap.

Avoid if you can.

  • Stayed: February 2010, traveled as a couple
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1  Thank AnonEeMouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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