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Best Western Shaftesbury The Royal Chase Hotel
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Reviews (438)
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All reviewsswimming poolnight porterthree stargood sizepleasant hotelstayed one nightfamily roomtown centrecomfortable stayshort breakgold hilllovely roombed and breakfastbreakfast was excellentbiscuitsyogurtwedding
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263 - 268 of 438 reviews
Reviewed June 27, 2014

  • Stayed: June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western GB
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Lesley A, Manager at Best Western Shaftesbury The Royal Chase Hotel, responded to this reviewResponded July 6, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed June 2, 2014

  • Stayed: May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western GB
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Lesley A, Manager at Best Western Shaftesbury The Royal Chase Hotel, responded to this reviewResponded July 6, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed May 30, 2014

Stayed overnight at this hotel as we were visiting Longleat Safari Park the following day & despite the refurbishment works to the reception area (which didn't cause any problem except appearance), the staff were very friendly, the family room was comfortable and clean, the full English breakfast lovely and my daughter liked the kids activity pack in the room. The warm swimming pool was a bonus.

  • Stayed: May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western GB
1  Thank KarenBLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lesley A, General Manager at Best Western Shaftesbury The Royal Chase Hotel, responded to this reviewResponded June 2, 2014

Dear KarenBLondon

Thank you for taking the time to review BEST WESTERN The Royal Chase Hotel.Your comments are appreciated by all the staff, we are glad the ongoing refurbishment did not disturb your stay.

We hope to welcome you back in the future.

Kind Regards

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Reviewed May 28, 2014

On learning we were on a course the receptionist moved us to a quieter part of the hotel as there was a big party on that evening. The food was lovely and all staff were pleasant and helpful. The hotel is set just outside the town but is easy walking distance.

  • Stayed: March 2014, traveled on business
    • Value
    • Location
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1  Thank Sarahrobjohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lesley A, General Manager at Best Western Shaftesbury The Royal Chase Hotel, responded to this reviewResponded May 29, 2014

Dear Sarahrobjohn

Thank you for taking the time to review BEST WESTERN The Royal Chase Hotel. I am pleased reception were able to accomodate you in the quieter part of the hotel.

We hope to welcome you back in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 27, 2014

  • Stayed: May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western GB
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Lesley A, General Manager at Best Western Shaftesbury The Royal Chase Hotel, responded to this reviewResponded May 29, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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