We booked a deluxe room which was very large with not much furniture. All fixtures and fittings were very high spec but lacking the finishing touches. No slippers or dressing gowns which I think is odd for a boutique hotel. Also the biggest disapointment was that there was no shower cap. The shower itself was a fixed rain water shower (very nice btw) but impossible to avoid wetting your head! The service in the hotel was not the best. The bar man was miserable and not helpful in any way and the staff in the restaurant were very slow. This is a very nice comtemporary hotel, the bar area is fabulous and the restaurant serves very good food. I would recommend but feel that the staff need to step up.
- Official Description (provided by the hotel):
- The Grosvenor Arms is newly refurbished, it is traditional yet stylish, relaxed yet ‘buzzy’, and open all day. There are 16 bedrooms to choose from: cosy double, spacious double, deluxe double, balcony double, or suites – each one is beautifully appointed and furnished, decorated in a style appropriate to one of Shaftesbury’s oldest inns, but complete with the modern facilities you expect. You are always welcome, for a drink in the bar, a cup of coffee in the conservatory, or a pizza from the wood oven. The restaurant is open for breakfast, lunch and dinner, and the paved courtyard is always available for an alfresco lunch or drink. ... more less
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- Also Known As:
- The Grosvenor Arms Shaftesbury, Dorset