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“A short break spoilt” 2 of 5 bubbles
Review of The Casterbridge

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The Casterbridge
Ranked #3 of 6 Hotels in Dorchester
Certificate of Excellence
Lewes
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“A short break spoilt”
2 of 5 bubbles Reviewed October 17, 2010

My wife and I arrived at The Casterbridge looking forward to a two night 'October Break' package at £89 per night. We were shown to our room (8) on the second floor at the front of the hotel and were not impressed with the very tired looking and dirty decor, bathroom small but fairly clean, water pressure very poor and towel rail fell off when touched. After a sleepless night, due to incessant traffic noise plus an uncomfortable four foot sagging bed, we opened the curtains to find we were overlooked by the premises opposite due to there being no net curtain -however our blushes were saved by the windows having steamed up from attempting to have a shower with a totally inadequate water pressure. The morning light also proved to show up just how tired and grubby the wallpaper etc was and at this point we resolved to cut short our break and move on - had to be up early as hotel only has two parking spaces some distance from it (both occupied) and parking charges apply which proved to be very tiresome as the 50p overnight rate stops at 0800 whereupon meter has to be fed. Checked out after rubbery scrambled egg breakfast and having paid for the second night as a late cancellation fee we headed sadly home. Whilst the young ladies on duty were kind, there appeared to be no senior management on site and our e mail to the owner Mr Curtis, commenting on our unhappy stay remains unanswered after 9 days. Have contacted AA enquiring why this hotel has a 5 star guest accommodation rating which it clearly does not live up to ???

  • Stayed October 2010, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank andanotherthingLewes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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142 reviews from our community

Traveler rating
    84
    33
    15
    4
    6
See reviews for
20
68
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16
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Italian first
  • Any
English first
hampshire
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 23, 2010

We were in Dorchester to get married at the weekend and everyone in the hotel contributed to making our weekend special. They were very friendly and helpful, and left lovely little touches in our room for the big day. If you suffer with sleeplessness due to noise, I would say a room at the back of the hotel is advisable, as the traffic noise could be an issue (especially with open windows). This is just a helpful note of advice though, we were very happy indeed! Smashing breakfast too.

  • Stayed August 2010, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jorah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mumkingy
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed June 16, 2010

I stayed here as a base to see Dorset, and for that, it was fantastic. I slept well in a pleasant room & had a brilliant breakfast.
The room was on the busy high street though, which doesn't bother me. But if you're thinking of the quiet Dorset idyll, it's not that. This is a busy town.
Just to clarify the car park - I rang and asked if they have a private car park, to which they answered yes. When I got there, that's just not true.
You can park on a pricey meter outside, to unload, then park in the public carpark a short walk away. Here I paid £8ish, for a 3 day pass, which covered all the public carparks in the area. It worked out OK.

  • Stayed June 2010, traveled solo
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank mumkingy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 26, 2010

I have stayed at the casterbridge now on more than one occasion. The Staff are extremly friendly and helpful during arrival, The rooms are to an excellent standard, very clean, comfortable and modern, and the Breakfast served in the morning is out of this world. The B&B looks and feels very relaxing, and peaceful. I look forward to working in Dorchester, due to the overnight stay in the Casterbridge.

  • Stayed May 2010, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank NTUGBY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Weymouth, United Kingdom
Level Contributor
55 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed May 20, 2010

Well appointed room, friendly hostess. Car park is about 100 yards away (main street of Dorchester is no parking). Very pleasant guest lounge and lovely well presented breakfast made this a great place to stay.

  • Stayed May 2010, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kiwiabroad60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester
Level Contributor
5 reviews
4 of 5 bubbles Reviewed May 18, 2010

We travelled to Dorchester to visit Thomas Hardy's Cottage. This little hotel was just the job. Furniture and decor could have been in one of Hardy's novels. Expected to meet Gabrial Oak sitting next to the fire. Quaint, Picturesque welcoming and comfortable. Small, delightful garden area leading to the annex. Meg was helpful on arrival and booked us in to the nearby La Caverna Italian Restaurant, interestingly located in a cellar and just round the corner. Had too many beers listening to live music by 'Toned-F' in the Borough Arms, used the key to get back into the hotel, slept well and woke to a huge breakfast served by freindly staff. The car had to be parked around the corner with sufficient funds pumped into the meter to last until midday but no problem.

  • Stayed May 2010, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mikeythesuit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampshire
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed May 1, 2010

My partner and I stayed here - and the welcome was initially very friendly and helpful. However, on getting back late that night and finding our front door key wouldn't work and having to go check into another hotel at 1am (the Wessex 200metres up the road - which was excellent) we were treated on our return the next morning by the brusque receptionist as if we were idiots. The hotel is completely unmanned at night. The receptionist said there was simply nothing wrong with the door and phoned the manager in front of us, asking him 'how she should play this complaint?'. Quite appalling standards of customer service.
They failed to respond to our telephone messages left late that night, and have since not answered any e-mails regarding our complaint. I was really looking forward to a stay at this hotel, and will not be returning or recommending it to anyone else!

  • Stayed April 2010, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank D0rsetKatie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Casterbridge

Property: The Casterbridge
Address: 49 High East Street, Dorchester DT1 1HU, England
Phone Number:
Location: United Kingdom > England > Dorset > Dorchester
Amenities:
Bar / Lounge Restaurant Suites
Hotel Style:
Ranked #3 of 6 Hotels in Dorchester
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Casterbridge 4*
Number of rooms: 6
Official Description (provided by the hotel):
Wsteria clad Georgian town house guest accommodation. Period public rooms and individually decorated rooms. Close to all town attractions and shops as well as restuarants. "Master Chef" winner offers dinner an Friday and Saturday evenings. Prices include Breakfast. We are now open for Afternoon Tea in our beautiful lounge! Perfect for a family or friends catch up! Buisness buffet lunches Select a platter buffet option from 4 up to 24 persons. available Monday to Friday lunch times Non-residents breakfast Try our fabulous Full English Breakfast. Fruit juice, cereals, fruit selection, Eggs bacon, sausage, mushrooms, tomato, toast tea or coffee. Price per person. Bookings advised. ... more   less 
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Also Known As:
The Casterbridge Hotel Dorchester
Casterbridge Hotel Dorchester
The Casterbridge Dorchester, Dorset

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