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“Lyn Stepanov”

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Fenn Lodge Apartments
Certificate of Excellence
Cambridge, United Kingdom
1 review
“Lyn Stepanov”
Reviewed September 30, 2013

We have just returned from a short break and stayed with Sandy and Bruce in their comfortable B&B. Spotlessly clean and attention to detail and warm welcome made our stay special.The location is great, within walking distance to the sea. my granddaughter really enjoyed the special attention she got from Sandy. We didn't catch the badgers but maybe next time.

Room Tip: We stayed in a family room which was great.
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  • Stayed September 2013, traveled with family
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    • Cleanliness
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Helpful?
Thank Lyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
welcometoexcellence, Owner at Fenn Lodge Apartments, responded to this review, October 4, 2013
Thank you so much Lyn for those lovely words. They are so encouraging and I am so glad you all enjoyed your stay with us. Sorry that the weather was a bit inclement and your grand-daughter didn't get to jump in the sea. Both your 'girls' are a great credit to you and we so enjoyed having you....Take care and love to all of you. Bruce & Sandy
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424 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
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English first
Colchester, United Kingdom
Level 3 Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 28, 2013

Just returned from a 4 night stay at the delightful Fenn Lodge, a much needed break and what a treat! An immediate warm welcome from the lovely Sandy who immediately offered us a cream tea in the lounge. Our spotless room overlooked the garden and during the evenings we watched foxes and badgers feeding. The location of the B&B is perfect, a few minutes walk through Alum Chine to the beach. Every day delicious breakfasts are served with the smoothness and efficiency of a well oiled machine! Sandy, Bruce and their staff really care. We accidentally left behind a mobile phone charger. Bruce spotted this and Sandy immediately tried to contact us and even hastened up the road to the bus stop to try to return it. A small incident but indicative of their caring attitude. We plan to return next year to such a brilliant B&B, thoroughly recommended.

  • Stayed September 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank 123holidaymakers345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
welcometoexcellence, Owner at Fenn Lodge Apartments, responded to this review, September 30, 2013
Gee...... Thank you so very much for your lovely revue both of you. That was so very kind of you but I am quite sure every one else would have run after you..... but maybe they would have run quite a bit faster and caught you in time at the bus stop!! Bruce was away, today so will post the charger back to you tomorrow.
We would love to have you back staying with us when you next visit Bournemouth but in the meantime , take good care of each other Bruce & sandy
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Linslade
1 review
Reviewed September 26, 2013

We have just enjoyed a superb week at Fenn Lodge the warmth of our welcome from Sandy & Bruce combined with the attention to detail that our hosts went to all made for such a positive expereince,many promises are made regarding service these days but all too often the reality falls short of expectations ,at Fenn Lodge they deliver exactly what they promise in full and i have every confidence in giving Fenn Lodge the best possible reccommendation for anyone looking for added value B&B in Bournemouth,we will definetley be returning!

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
welcometoexcellence, Owner at Fenn Lodge Apartments, responded to this review, September 30, 2013
What a soooooooper revue. Thank you both so very much and it was such a pleasure to have you here with us. We really look forward to seeing you the next time you come down to visit your son. I haven't given up on the idea of persuading you to visit your cousin in Sydney either!!
Take very good care of each other and thanks again.
Bruce and Sandy
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Berlin, Germany
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 23, 2013

We just stayed for 8 days. Wonderful location. The room was alays peachy clean and had a lovely view of the garden, so we could see the foxes at night. The staff is very friendly and professional. Excellent breakfast. The real treat are Sandy and Bruce. They make you feel right at home. In total: the best B&B we ever stayed in.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank euschroeder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
welcometoexcellence, Owner at Fenn Lodge Apartments, responded to this review, September 30, 2013
Thank you sooooooo much Erika & Ulrich for your lovely revue. It was such a pleasure having you and we missed you so much when you left. But at least now you can ride on the 'right' side of the road!! Do take care of each other...Bruce & Sandy
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1 review
Reviewed September 21, 2013

This was our first stay on one of our annual visits to Bournemouth.Bruce and Sandy are a delightful couple and give every attention to the details which make their guests stay comfortable. Our room was beautifully clean and had a lovely view of the garden where we watched foxes and badgers feeding. The breakfasts were wonderful especially Sandy's Healthy breakfast.My husband recommends the Full English! The staff are friendly yet very professional. It was a memorable week and we look forwardto returning next year.


  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gingermarmala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
welcometoexcellence, Owner at Fenn Lodge Apartments, responded to this review, September 30, 2013
Thank you so very much for your tremendous revue. The staff were delighted with your view of them!! Thank you for mentioning them to as they do work hard behind the scenes.
It certainly was special for us to have met you both we hope you are able to return again and again. Take care of each other Bruce & Sandy
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Woolmer Green, United Kingdom
1 review
Reviewed September 20, 2013

We have stayed at Fenn Lodge with Sandy & Bruce on many occasions and they manage to improve the experience.(There are fresh ideas every year) The breakfast is a wider choice than ever and we always get made to feel special. The room we stayed in was spotless and having access to a fridge is a big plus for me. Waking up to the smell of Fresh bread is also nice. Going the extra mile is not too strong a phrase! I cannot praise them highly enough.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
welcometoexcellence, Owner at Fenn Lodge Apartments, responded to this review, September 30, 2013
Thanks both of you for your Luuuuvely revue! You do know you cannot 'spoil ' a special thing don't you? ...its nothing you do not deserve....especially when you are on holiday and its certainly a pleasure, not a job for us. We really look forward to your next trip and we pray for total success with the medical.
In the meantime, take very good care of each other.....Bruce & Sandy
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Surbiton, United Kingdom
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 17, 2013

We have stayed here before and will be back. Wonderful location but also quiet and peaceful. A lot of thought is given to those little extras that make it stand out - great guest lounge, guest fridge, microwave, herbal teas, special diets - a real home from home but with the service.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BarbaraIrina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
welcometoexcellence, Owner at Fenn Lodge Apartments, responded to this review, September 30, 2013
Thank you so very much for that lovely revue and thank you for taking the time in todays' busy schedule to do it for us. It was special for us to have you back with us and we very much look forward to your next visit. In the meantime take care of each other and abundant blessings. Bruce & Sandy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fenn Lodge Apartments

Property: Fenn Lodge Apartments
Address: 11 Rosemount Road | Alum Chine, Bournemouth BH4 8HB, England (Formerly Fenn Lodge Hotel B&B)
Phone Number:
Location: United Kingdom > England > Dorset > Bournemouth
Amenities:
Beach Kitchenette
Hotel Style:
Ranked #1 of 23 Specialty Lodging in Bournemouth
Number of rooms: 10
Official Description (provided by the hotel):
Fenn Lodge has 5 brand new spacious modern two bedroom,2 bathroom,lounge/dining room self catering holiday apartments,with fully equipped kitchen. 4 apartments have large balconies and 3 of which overlook the exclusive Alum Chine and the regular nocturnal visits of the foxes and badgers and busy daytime birdlife! All apartments are individually and tastefully decorated with many extras for your comfort. 4 of the apartments sleep 4 people, whilst the 5th can sleep 6 people, Nestled between Bournemouth and Sandbanks, a 4 minute stroll, through the heavily wooded Chine, brings you onto 7 miles of glorious sandy beach. Quaint Westbourne, just 8 minutes walk, provides wonderful niche shops and a huge variety of eateries. Bournemouth is 1 mile along the promenade with its wonderful plethora of shops, night life, excitement, and events for the whole family. A truly great place to holiday! ... more   less 
Also Known As:
Fenn Hotel Bournemouth
Fenn Lodge Hotel Bed And Breakfast

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