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“What a dive!”
Review of The Croham Hotel

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The Croham Hotel
Ranked #58 of 67 Hotels in Bournemouth
Reviewed June 15, 2009

A group of 11 of us stayed there on a friday and saturday night recently. We were given 3 rooms. 2 "family rooms" and a self contained flat! ha that was a treat!

Being a group of lads i didnt expect much as its only a place to sleep. We were there in total for about 10 hours in 2 and a half days. We werent noisy but i think due to the paper thin walls, there was some noise heard. When a guest complained about the noise, which wasnt us to be honest, as we werent even in the hotel when this noise was happening, the hotel manager blamed us and tried to charge us money!

One family room didnt lock and when we told the manager, he said it was "ok as there wouldnt be anyone like that staying upstairs in the hotel". All we did was push the door and it opened. No force needed what so ever.

The other family room was ok but not exactly huge and one wardrobe for 3 people isnt enough storage space.

Now onto the self contained flat. Upon hearing these words a few of us grabbed the key and went straight downstairs to where it was. Thinking that it would be the best room in the hotel. Little did they know!
The stench upon opening the door was horrendous and the site of a double mattress on the floor wasnt expected. One bathroom was locked up, the other had no shower curtain and no lock. The beds were damp and the electric wires were uncovered.

Now I think if you are going to let a group of lads into a hotel, not to mention the fact there was a stag party in there too, then you should expect some noise and disturbance. You should let old people and families in the same establishment as stag do's and what not.

All in all please avoid!

  • Stayed: June 2009
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1  Thank Powelly16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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409 - 415 of 426 reviews

Reviewed June 2, 2009

Firstly I should emphasise that I am not a fussy individual so for me to whinge like this is a strong reflection of how big the issue is here.

This hotel is like a run-down smoky British Legion club in style and looks. We booked and paid for a weekend but left after a few hours because to be honest youre better off at home. If this is the hotel refurbished I dread to think what it was like before. Upon arrival we were informed that parking was extra despite the fact that the car park does not have enough spaces and they advertise the parking as one of the hotel benefits. We had to leave our car blocking others exit and still pay for the inconvenience + be willing to move it when the time came. We were then directed through a series of tatty corridors to a room on the 3rd floor. The room had been "beautifully" furnished with a range of broken formica skinned furniture the likes of which I last saw in a skip outside the local citizens advice bureau. There was loads of noise and shouting from the room next door which appeared to be the preferred haunt for an extensive group of Eastern Europeans on the p**s. I laid back, relaxed and soaked up all the sensory delights on offer: traffic noise, a cacophony of drunken shouting, an eclectic mix of Classical Stalinist music, all the while drenched in the smell of stale ingrained cigarette smoke. Once fully relaxed I enjoyed the quaint mildew stained bathroom facilities - no doubt a deliberate tribute to the days before cleaning products. Unfortunately I felt the sudden urge to bring this once in a lifetime experience to an early conclusion. With a flurry of activity best described as part panic attack and part survival instinct I packed my case and fled. I didnt even stop to try for a refund because one thing is clear they definitely need the money. This was a small price to pay for freedom. My advice here is to pay the extra £20-£30 a night and go somewhere decent. I wish I had.

Thoroughly recommended :-)

  • Stayed: May 2009, traveled as a couple
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1  Thank bumblesaurus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 7, 2009

My daughters and I stayed in a family room - the bathroom was a disgrace - the tiles filthy and the grouting black; steaming hot water came out of the cold tap; half a roll of loo-paper was left for us; the bathroom door was broken - the lock fell off- and the surrounding wall and lino falling to pieces. The paintwork in both rooms was dirty and there were stains on the wallpaper; damp patches on the ceiling; and you couldn't lock the door easily on leaving the room. Breakfast was dreary, and the staff dis-interested and unprofessional. On complaining to the manager - he replied "that it wasn't his fault; some of the guests behaved badly."

  • Stayed: April 2009, traveled with family
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2  Thank sukieh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 5, 2009

  • Stayed: April 2009, traveled with friends
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Thank natalie78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 26, 2008

  • Stayed: October 2008, traveled with family
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2  Thank Belinda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2008

  • Stayed: September 2008, traveled with friends
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1  Thank SomersetMudger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2008

  • Stayed: September 2008, traveled as a couple
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1  Thank ava_123bon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Croham Hotel

Address: 9 Durley Road South, Bournemouth BH2 5JH, England (Formerly Croham Hurst Hotel)
Location: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar / Lounge Beach Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#24 On the Beach Hotel in Bournemouth
Price Range: $37 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Croham Hotel 3*
Number of rooms: 41
Official Description (provided by the hotel):
**UNDER NEW MANAGEMENT** Situated in the West Cliff area, within easy reach of Bournemouth's town centre, the sandy beaches and the Bournemouth International Centre (BIC), this comfortable hotel offers good-value en suite rooms. The Croham Hotel is just one mile (1.6 km) from Bournemouth Railway Station and has easy access to the A35 and the area's major road network. The great location means that the hotel offers easy access to the pavilion, the piers and the theatres. All of the town centre's shops, bars, cafes and restaurants are within easy reach. All of the rooms have either a shower or a bath with shower. Each room has a TV with Freeview digital channels, tea/coffee and a hairdryer. The restaurant offers traditional English cuisine and international classics. A freshly prepared breakfast is served daily. There is a lift serving all of the hotel's upper floors. ... more   less 
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Also Known As:
Croham Hotel Bournemouth

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