# 3 floor building and no lift.
# We were given a room with a bed that is actually is a convertible sofa with a split in the middle. Within minutes of arriving we brought this to their attention the staff member was making sure we didn't touch the room. Sounded like it's a condition to be offered a replacement room.
# I think the room was over priced.
# They charge for WiFi! Signal was too weak and when we complained all they could say is they're going to reset the router which didn't work. We asked for refund.
# They charge for parking.
# They charge for breakfast, as if the rooms were not over priced already.
# Bathroom had one hook and it had mould growing around it.
# The shower curtain only goes in a square half way - no doubt sticks to the body which is uncomfortable especially when you don't know how clean it is.
# TV didn't work.
# Drinking cups were dusty.
# Old looking duvet covers.
# Tea bags offered were not the type that comes in a sachet. Hygiene not guaranteed.
# There is a note in the bathroom stating that to save water they are only going to wash the towels if placed in the bath tub, which we did. We came back to find the same towels were taken out of the bath tub and placed onto the rack. When we called them the staff member asked us to bring him the towels for him to see. When we showed him the towels he stated that they don't look that dirty to him but agrees to change them.
# Threatening note about charges e.g. damaged including make up stains. Also late check-out chargeable £10 if you're up to 30 minutes late.
# As we were leaving we noticed that the cleaner used towels as a door stopper in the corridor, makes you wonder if the towel you used to dry your face served that purpose before ending up in your room.
We were happy to run out of that place and never turn back!!!
- Official Description (provided by the hotel):
- **UNDER NEW MANAGEMENT** Situated in the West Cliff area, within easy reach of Bournemouth's town centre, the sandy beaches and the Bournemouth International Centre (BIC), this comfortable hotel offers good-value en suite rooms. The Croham Hotel is just one mile (1.6 km) from Bournemouth Railway Station and has easy access to the A35 and the area's major road network. The great location means that the hotel offers easy access to the pavilion, the piers and the theatres. All of the town centre's shops, bars, cafes and restaurants are within easy reach. All of the rooms have either a shower or a bath with shower. Each room has a TV with Freeview digital channels, tea/coffee and a hairdryer. The restaurant offers traditional English cuisine and international classics. A freshly prepared breakfast is served daily. There is a lift serving all of the hotel's upper floors. ... more less
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- Also Known As:
- Croham Hotel Bournemouth