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“Upper deck rooms are not Worth the extra money”

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Village Hotel Bournemouth
Ranked #31 of 66 Hotels in Bournemouth
Stbalbans
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Upper deck rooms are not Worth the extra money”
Reviewed April 1, 2013

Arrived 31st march 2013 for a one night stay in a upper deck room. The rooms are quite small and although newly decorated, are a bit over priced in my opinion. Beds were comfy but the room was freezing which is probably why there was a portable radiator in the room. Didn't get any sleep due to the noisy pipe work in the ceiling and the corridor noise was dreadful. Staff were miserable and lacked customer service skills.

Room Tip: Don't pay the extra for an upper deck room
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Flory44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (186)
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English first
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 31, 2013 via mobile

With wife we stayed in de vere Bourmounth for an Easter break. We had very bad experience there. We booked upper deck room which looks more like lower deck.
1. Cleaning in a rooms is terrible.
2. Extractor fan in a bathroom was buzzing all the time day and night , we ask for fixing that problem, that took more then day to send to us some of the cleaning stuff with toilet paper to block extractor fun. - such a professional maintenance team!
3. When we arrived I order champagne with strawberries - half of strawberries was not in condition to eat !
4. There was nearly no toilet paper in a bathroom.
5. Victory pub serving burgers dry enough to kill not eat.


For me that hotel is not good enough even for 3 stars.
Please take good thinking before booking!

Stayed March 2013, traveled as a couple
Helpful?
Thank Mkus74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Bournemouth hotels

Horsham, United Kingdom
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 23, 2013

My wife and I stayed here a year earlier when visiting Bournemouth to attend a wedding, we liked the modern feel of the hotel and its relaxed atmosphere. We decided to visit again on my wifes birthday for one of the hotel tribute nights, which was very good.

The location is a bit out of town, but there are buses in to Bournemouth and they're very frequent. The food is also good at the hotel and they have very good leisure and fitness equipment/facilities. Will definitely visit again in the future.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surrey
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 18, 2013

On arrival, the hotel isn't in the best location as it is adjacent to bournemouth general hospital, however on arrival, a little wait to check in, but once met staff are very friendly made sure we knew everything that we needed to know, introduced us to the other staff behind the counter and made us feel like we were at home. Great! We stayed in room 300 which is a family room. Room is great and spacious. Nice and quiet with a comfy bed. We had a package for a room, massage, breakfast and one nights dinner. We had to exchange the dinner from the Verve grill as this wasnt open on a sunday evening, so we had to go to the Pub within the hotel. Our 3 course meal turned into a nightmare as although the pub seemed empty food just did not seem to be leaving the kitchen within an hour all we had seen was our starter which was simple food, infact the whole menu is simple. If you eat there be prepared for a LONG wait for food. But all in all not a bad stay. would have been a 5 star rating if the meal in the pub was quicker!

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jemstars1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
41 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 16, 2013

I stay in bournemouth every week, and myself and a colleague decided to try the Village as I'd recently spoken to their corporate team about moving from the premier inn at Westover Road (which is miles better than the village).

We had booked upper deck rooms. My tv didn't work and required a 10 minute wait plus 5 minutes of a member of staff fiddling to get it to work - and hey presto it didn't work in the morning.

The shower screen is fitted the wrong way so unless you've got long arms you have to get into the bath to turn the shower on.

Breakfast - waited 5 minutes before being shown to a table - despite staff looking directly at us. Dirty plate and knife - and the hardest croissant I've ever had.

In summary a poor hotel, out of town - I would recommend the Premier Inn Westover Road - better price, better rooms, better service, better food and better location

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dan o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed March 15, 2013 via mobile

Have stayed in this hotel twice,first time was fine,we were pleased so decided to go back the following year.This visit in February we were not as pleased.We went into restaurant for a meal.We ordered our drinks which didn't arrive after 20minutes,asked a waitress to get our drinks and she never came back.Eventually after 30minutes we got our drinks,we hadn't even ordered food at this stage.The restaurant wasn't busy so couldnt understand why service was so bad.Ordered our food,starter was ok but the waitress brought us the wrong main courses.The dessert was horrible and I left it,there wasn't a great selection on the menu.Would not go back.My husband did bring it to the attention of the restaurant manager but a sorry and please come back was not enough for us.The only good thing about the meal was the beef on the mains.Service was the worst I've ever had.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sharonniamh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 13, 2013

The Village Bournemouth has been around for a few years (7). They are located on the North of the town, so a little away from the action, but at 2 or 3 am on a Saturday morning that can be an advantage!

We booked an upgraded room for a 3 night stay (Upper Deck). The rooms are very good...new beds and re-decorated. Well worth the premium. We will not hesitate to return. Prior to the upgraded rooms being available, we would consider other hotels in Bournemouth. We will return.

Room Tip: Always ask for away from the elevator!
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank oilfieldtravelled
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Village Hotel Bournemouth

Property: Village Hotel Bournemouth
Address: Wessex Fields Deansleigh Road, Bournemouth BH7 7DZ, England (Formerly De Vere Village Bournemouth)
Location: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Bournemouth
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Village Hotel Bournemouth 3.5*
Number of rooms: 116
Official Description (provided by the hotel):
Village Hotel Bournemouth is a short drive from the town centre and boasts 7 miles of sandy beaches that Bournemouth is famous. Conveniently located just 3 miles from Pokesdown Rail Station and Bournemouth International Airport. Village Bournemouth is ideal for business and leisure travellers alike. Nearby attractions include Monkey World, Castlepoint Shopping Centre, New Forest and the Oceanarium. Village Hotel Bournemouth has 116 bright and modern bedrooms, a choice of stylish dining or a traditional pub, Starbucks Coffee Shop, a relaxing Spa, state-of-the-art Health and Fitness Club, Swimming Pool, Meeting and Conference Centre, Live Party Nights, Wedding Licence, free parking and free wi-fi throughout the hotel. ... more   less 
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Also Known As:
De Vere Village Bournemouth Hotel Bournemouth
Bournemouth Village Hotel

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