Have been staying here for the last 4 years and it is always good. Nothing is too much trouble, last year our toilet broke and they tried to sort it out ASAP as best as they could.
Rooms are lovely, beds always very comfy and breakfast is great value. I like the choice available, and it tastes fresh and less processed than most hotel breakfasts. I also got a sandwich and drink from room service this year and this was very well priced, I was impressed.
I found the wifi a little sketchy this year but I was only using it on and off so it wasn't too much of a problem.
Staff are always polite and helpful, including the night staff. It is nice having the option to drop off your key when you are going out and knowing there is someone there to collect it from at the end of the night. Plus, it saves weighing your bag down as the keys are quite big.
All in all, a very nice hotel in a good location especially for events at the BIC. One of the hotels I enjoy going back to, knowing that I always have a good stay with nothing to worry about.
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- Also Known As:
- Royal Exeter Bournemouth