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“A great surprise !!!” 4 of 5 stars
Review of The Savoy Hotel

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The Savoy Hotel
3.0 of 5 Hotel   |   39 West Hill Road | West Cliff, Bournemouth BH2 5EJ, England   |  
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Ranked #37 of 78 Hotels in Bournemouth
London, United Kingdom
Level Contributor
77 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“A great surprise !!!”
4 of 5 stars Reviewed July 16, 2014 via mobile

We booked this hotel last minute just for a night.
When we booked via another site it said no parking available but on arrival the was most definite parking. When my partner asked reception he was told you have to pre book parking . And he explained about the web site we booked through. The lady at reception explained that we can park on the road outside, well 2 hours later we still could not get parking and we have a 9 month baby with us so not the best start to the day.
On returning back to hotel we where given a superior room which I have to say was beautiful and very very clean.the views across the gardens to the sea was lovely.
Check out is at 10am so we paid the supplement to leave later as there is a swimming pool outside. You would think this would be heated wrong it was freezing so again some disappointment. So we left at 11am and was still charged for the late check out.
All in all good hotel

  • Stayed July 2014
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Amanda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
johnwtaylor, General Manager at The Savoy Hotel, responded to this review, July 31, 2014
Dear Amanda23-Scotland,

Thank you for your recent review. We do have a carpark at the Savoy with limited spaces, where guests can pre-book a space or pay on arrival should there be any spaces available, unfortunately our car park was already booked up at the time of your stay, with guests out and about in their cars during the day it may have looked like there were spaces available. I am pleased that you found your room beautiful and enjoyed the views of the garden and sea. Our outdoor pool is open from May to September and is non-heated, with this lovely hot weather we have been having it has been a welcome relief to our guests. We do hope you will visit again.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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677 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (286)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Conisbrough, United Kingdom
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed July 13, 2014

Stayed at the Savoy for a week at the beginning of June, stayed the same week last year. We had a superior garden view room, which was large and excellent. Not sure that the 'one fit's all' decoration policy of Shearings works in every location, but with the canvas that they have to start with in old properties it overall works quite well (We have been to 8 different hotels in the coast & country chain). This I think is our favourite. Staff are excellent, particularly in the restaurant. They were a good team last year but I think this years are even better. A pity that they originate from lands far and wide, but I have unfortunately no doubt that if it had been staffed by UK people then you would have a vastly different impression. The food is excellent, a couple of days we ate off the al la carte' menu for the main. It was excellent. All the food is beautifully presented. One word of warning; stay clear of the fish and chips. if you live south of Watford or stay clear of the fish & chips at all costs if you come from North of Watford. We learned our lesson last year, but we heard people complaining that had them this year. I think the chefs seem to muddle them up with spam fritters. All in all an excellent stay, we certainly would not have returned if it had not been. For anyone that feels this is not good value for money, I would say get a life, your not getting out enough

Room Tip: Upgraded garden view rooms are excellent. Haven't experience of the others.
See more room tips
  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Service
Helpful?
4 Thank Malcolm H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
johnwtaylor, General Manager at The Savoy Hotel, responded to this review, July 17, 2014
Dear Malcolm H,

It's lovely to hear that you enjoyed your stay with us. We do feel as you said that we offer good value for money, one of our biggest assets at the Savoy is our team of staff, from far and wide but always happy to help and do their very best for our guests. We do hope to welcome you back again soon.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 9, 2014

I booked the Wake for my late Father at The Savoy Hotel. The service was beyond excellent, the staff were kind &, friendly and always ready to help. The Hotel had organised lovely flowers to be arranged around the room, which gave a special atmosphere. All of the guests that attended the wake commented on the great selection of tasty food on the buffet, which was more than plenty for everyone. I highly recommend anyone wishing to book any event at The Savoy Hotel as you will certainly receive a very high and excellent quality service.

Room Tip: A hotel that has everything a guest could need, friendly staff, good food, perfect location, near th...
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  • Stayed July 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Service
Helpful?
2 Thank Anna P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
johnwtaylor, General Manager at The Savoy Hotel, responded to this review, July 17, 2014
Dear AnnaP,

Thank you for taking the time to write a review. It was a pleasure to take care of the arrangements for the wake and we are very pleased that you found the service, staff and food excellent.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 7, 2014

We stayed here on a family break for the weekend. The location is fantastic, close to the beach and the lift taking you down to the beautiful stretch of sand. We were given room 1, a Garden Room, which was big but tired, with paper hanging off the wall. I ran a bath and the water ran through dark brown, which I was told was the old pipework, so be prepared to run a bath for 10 mins before you get any clear and hot water.

I was travelling with my daughter and sadly they'd put us a level under the bar's dancefloor where the live music was happening and we could hear every word belted out, hence the move for the next night.

They moved us to 401 which was world's apart from the original room so ask for a refurbed room. Same brown water issues but the move made the difference.

This hotel is aimed at the over 70s so expect live music and ambiance to suit.

Room Tip: Ask for room 401.
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  • Stayed July 2014, traveled with family
    • 1 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Loual1271
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
johnwtaylor, General Manager at The Savoy Hotel, responded to this review, July 17, 2014
Dear Loual1271,

Thank you for your recent review, I am sorry to hear that you had trouble with the hot water in your room, being a large old building it does take time for the hot water to run through the pipes. I am glad however that we were able to move you to an upgraded room, where the noise from the entertainment would not disturb you and your daughter.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Luton, United Kingdom
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 3, 2014

Could not want a better location in Bournemouth, close to all facility's. Hotel staff very helpful.
Lovely room on the 3rd floor with beautiful sea views. Stayed Friday - Monday entertainment Fri and Sat night which was enjoyable.

Room Tip: Choose to upgrade would recommend rooms 304-306
See more room tips
  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Caroline R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
johnwtaylor, General Manager at The Savoy Hotel, responded to this review, July 15, 2014
Dear Caroline R,

Thank you for your recent review. Its wonderful to hear that you enjoyed our location and your stay with us. We do have some lovely views of the sea and gardens from our garden rooms. We do hope to welcome you back again soon.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salford, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 2, 2014

very welcoming hotel, everyone made you feel at home very polite and knowledgeable.
food was well presented and hot with a choice of menu.
rooms were clean and welcoming garden view recommended, about 10 minutes walk to pier but uphill back to hotel, and about 10 minutes walk to town centre.

going again in august 2014

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank setra108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
johnwtaylor, General Manager at The Savoy Hotel, responded to this review, July 15, 2014
Dear Setra108,

Thank you for your review of your recent stay with us. It's wonderful to hear that we made you feel at home and that you had an enjoyable stay. We do hope you will visit us again.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
wigan
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed June 29, 2014 via mobile

Just had a long weekend at the savoy, it was our second time here and we will definitely be returning. We had room 220 again which is lovely, good food, friendly and helpful staff who are fantastic with our children and the location is perfect for getting into town and down to the beach. Looking forward to coming again next year. We do find the bar a bit expensive but other than that can't fault the hotel in any way.

Stayed June 2014
Helpful?
3 Thank spongebob87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
johnwtaylor, General Manager at The Savoy Hotel, responded to this review, July 15, 2014
Dear spongebob87,

It's lovely to read that you and your children enjoyed your stay with us. We are indeed in the perfect location for the town and beach, not too far to walk especially with young ones. We look forward to seeing you all again next year.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Savoy Hotel

Property: The Savoy Hotel
Address: 39 West Hill Road | West Cliff, Bournemouth BH2 5EJ , England
Phone Number:
Location: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Swimming Pool
Hotel Style:
#25 Romantic Hotel in Bournemouth
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Savoy Hotel 3*
Number of rooms: 106
Official Description (provided by the hotel):
The Savoy Hotel is a prime example of Victorian architecture. It is one of the closest hotels in Bournemouth to both beach and town centre, and stands in extensive grounds on the town’s fashionable West Cliff, and provides a scenic and relaxing location for leisure travellers. Inside, the hotel is has been sympathetically decorated and maintained. Bournemouth boasts over two thousand acres of parks and gardens. With an excellent climate, the town nestles in chalk cliffs, sheltered by the Purbeck Hills. Stroll around stylish boutiques in elegant Victorian arcades, or roll your trousers up and enjoy miles of golden sandy beaches.The Hotel houses all of the amenities and facilities you would expect from a Coast & Country venue. In addition, our staff will offer you a warm, friendly welcome, and make sure that your stay is as relaxing and memorable as possible. ... more   less 
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Also Known As:
Savoy Hotel Bournemouth
Bournemouth Hotel Savoy
Savoy Bournemouth

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