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“Excellent in all areas - even with young children!” 5 of 5 bubbles
Review of Riviera Hotel & Holiday Apartments

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Riviera Hotel & Holiday Apartments
Ranked #18 of 68 Hotels in Bournemouth
Certificate of Excellence
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent in all areas - even with young children!”
5 of 5 bubbles Reviewed January 29, 2013 via mobile

I stayed here with my 2 year old son and found the level of cleanliness amazing. The staff were so welcoming and friendly, the swimming pool was lovely and I have never seen such a clean bathroom. The price I paid was so cheap, I have stayed in hotels that were much more expensive and not received the same standard. Includes breakfast which was served in a lovely area and good selection. Well done, will defininitely be returning soon.

  • Stayed January 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sal77793
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rivman2008, Manager at Riviera Hotel & Holiday Apartments, responded to this review, February 1, 2013
Thank you for your great comments – it is so pleasing to see that you had a great time at the Riviera. I shall pass your comment to the rest of my team and I look forward to welcoming you back!

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,137 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (368)
Date | Rating
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English first
england
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed January 28, 2013

We have just returned from a weekend break in the Riviera Hotel and have to say we were not impressed with customer service. The room was fine, spacious and very clean but also had very creaky floorboards inside room 218 and outside in the corridor which was annoying when anyone passed the room at night or early in the morning, also some strips of wallpaper was missing. However the main problem was no water in the morning yep if you've read the book the Tiger who came to tea you'll get the picture no bath, no shower nothing. We reported this to reception as well as the need to change our feather duvet as my husband is allergic to feathers and suffered badly from his asthma during the night. We were assured the duvet would be changed even although the receptionist insisted that there were no feather duvets in the hotel, and the water situation would be rectified. We returned that evening to discover both problems still existed and the young man on the desk very defensive as he wasn't on duty when the problem was reported. We were told that we could change rooms or use the facilities in another room at the other end of the hotel which we did and discovered a non feather duvet in that other room which we swapped for the feather one!! Unfriendly, unhelpful staff at breakfast, didn't bother 2nd morning. Great location for the beach shame about the service.

Room Tip: Don't sleep in room 218
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank travellor80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed January 27, 2013

Stayed here for 2 nights after reading reviews from others, had a few doubts. But I have to admit the staff is really friendly and accomodating. The location is a bit away from your main city centre, but then for the fraction of the cost this is an honest bargain. Breakfast was good and the indoor swimming pool was well kept. The rooms were very clean and we had a wonderful time. Definitely coming back.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank sunillobo79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed January 25, 2013 via mobile

We stayed for 5 nights , our room was great & spotlessly clean , we had a balcony which looked out to the sea, we found ourselves very comfy very quickly , really helpful & friendly staff. Will definitely return to this lovely hotel .

  • Stayed January 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Karen_Nishan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bath, United Kingdom
Level Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed January 13, 2013

This was a last minute booking and we could not have been more happy. The Hotel was a little tricky to find and didn't look to great from the outside (although lite up at night it looked lovely). The rooms are compact but have every thing you need. It was nice to have a bath and shower in the bath room. Everything was very clean. Although we were on the side we could see the sea from our room. The swimming pool was warm although the changing rooms on pool side were a little small. Also didn't find the hair drier till the last day as it was at the top of the stairs. The breakfast was excellent with both continetial and full english. The dining room overlooked the sea which again was an added bonus. The walk down to the sea front is fine and we enjoyed the walk along the front but it could be a bit of a trek for any one with mobility issues. The hill climb back up would be different if you are not fit. But there is an excellent cheap car parks on the front and its only 5 minutes by car. We had a late deal of £39.00 which we could not fault. I don't know with the size of the room if I would pay the full price of £119.00 but when you add the spa facilities, the bar and the breakfast you couldn't get much better for that price

Room Tip: Don't ask for a sea view as that is really expensive but ask to be put on the side of the hotel...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank cheyanne50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hereford
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed January 3, 2013

Stayed here for 2 nights between Christmas and New Year. Location very good, quiet and nice view of sea. Staff very friendly and food lovely. On second night my husband and I didnt fancy any of the deserts so they brought us cheese and biscuits. A nice touch. The only down side was the room. We paid extra for a superior room with a balcony. Couldnt use the balcony because of the weather but that is no fault of the hotel but the room was hardly superior and the shower was bordering on dangerous. It went from icy cold to scalding in seconds. Also the floor boards outside room 201 creaked all nights. We did walk the length of the corridor to see if it was just outside our room and it was!!!
Would I stay here again - probably but not in room 201

  • Stayed December 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank paulkaen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northampton, United Kingdom
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed January 3, 2013

Having been to the Hotel in the summer we decided to have a New Year Break with my Sister and family. The break was Excellent, Food Fantastic - although the little afternoon nibbles may need a revamp in the future (too many cakes and not enough savoury) Staff Brilliant. I hope they all enjoy their Xmas Party on Sunday, as it is well deserved.

  • Stayed December 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 36TheRussells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riviera Hotel & Holiday Apartments

Property: Riviera Hotel & Holiday Apartments
Address: 12 - 16 Burnaby Road | Alum Chine, Bournemouth BH4 8JF, England
Location: United Kingdom > England > Dorset > Bournemouth
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#18 Business Hotel in Bournemouth
#18 Romantic Hotel in Bournemouth
#22 Family Hotel in Bournemouth
Price Range (Based on Average Rates): $
Hotel Class:3 star — Riviera Hotel & Holiday Apartments 3*
Number of rooms: 75
Official Description (provided by the hotel):
Good value hotel in Bournemouth which is renowned for its warm service and excellent food in spectacular surroundings – perfect for holidays in Bournemouth. ... more   less 
Reservation Options:
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Also Known As:
Riviera Hotel And Holiday Apartments
Riviera Hotel Bournemouth
Riviera Hotel Holiday Apartments

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