On arrival the attention of the consierge cannot be underestimated. The customer service at the hotel is faultless. Receptionists say all the right things and the timing from arrival to room was faultless. A sherry overlooking the bay passed the time and once seen the room was well worth the wait.
We were part of a special event so truly cannot complain however the buffet that was provided for our function was horribly dry, cold and ultimately inedible. Not our hosts fault but disappointing as we were starving by 9.30 pm.
A highlight was the breakfast - amazing and as mentioned before the service impeccable throughout.
Thank You for an amazing stay but I would think twice about an event if the food was as bad as we suffered - maybe an all day breakfast is the answer!
- Official Description (provided by the hotel):
- Sweeping sea views, an exquisitely detailed lobby and outstanding staff welcome you to the Bournemouth Highcliff Marriott Hotel. Located adjacent to from the Bournemouth International Centre on the Dorset coastline, we offer a setting that both business and leisure travellers will appreciate. Richly appointed guest rooms offer supreme comfort and secure high-speed Internet. In summer, the sun terrace and outdoor pool provide the perfect retreat. Wifi is available free of charge in the lobby, lounge and bar to all hotel guests. ... more less
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- Also Known As:
- Marriott Bournemouth
- Bournemouth Marriott