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“Perfectly acceptable and amazing value” 4 of 5 bubbles
Review of Carrington House Hotel

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Carrington House Hotel
Ranked #63 of 68 Hotels in Bournemouth
Tewkesbury, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Perfectly acceptable and amazing value”
4 of 5 bubbles Reviewed November 17, 2013

I'm so glad I didn't read the trip advisor reviews before I booked this hotel! Let me start by saying this was amazing value we paid £29 per night for two people including breakfast. We arrived early, the girl on reception was very friendly and had the room ready within a few minutes. It was clean and tidy with a large wardrobe, plenty of hangers and a several drawers. The double bed was comfortable, there was a flatscreen tv with all freeview channels. Bathroom would benefit from renovation but was perfectly useable. There's no fridge. We only used the restaurant for breakfast which was buffet service with a good selection of hot food, cereals, fruit juice yoghurt etc. Its in a quiet area, I guess its a mile or so from Bournemouth town centre but Boscombe is much closer and there is a nice half mile walk through Boscombe chine gardens to Boscombe pier (try the Urban Reef Bar and restaurant). This was exactly what we were looking for and we would happily go back.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank KJohnK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,086 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (296)
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English first
Birmingham, United Kingdom
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
1 of 5 bubbles Reviewed November 11, 2013

This has to be the worst kept hotel I've ever been to, we had an executive suite, this is a huge stretch in the description, yes it was large, but every wall had wallpaper hanging off & holes where "something" had once been fitted. On the first night we got an extra blanket from the top of the wardrobe, as the room was freezing cold because the heating hadn't been put on in the room, the first blanket was covered in black mould, the second had huge holes in it, so we settled for the third blanket which only had small holes. The bathroom had dirt & mould in every corner, the taps were disgusting with rusty water for some reason when they were first turned on, apparently this is completely normal according to the sign in the bathroom? The rest of the hotel was very dated & looked unkempt, it needs a lot of modernisation to bring it up to date.

Believe it or not I was actually enjoying the break & was willing to overlook all this as it was a cheap getaway until....... the Saturday night from hell. There was some kind of salsa dancing in the function room which started before we went out for the evening, around 6pm ish, no problem we thought, it'll be over when we get back, this noise went on until 1:30 am, the noise was relentless & seemed to get louder, I can live with loud music up to a point, but the bass was horrendous & rattled the windows in our room, at no point during check in or booking were we advised that this was taking place in the hotel. There was absolutely no chance of getting to sleep while this racket was going on. On top of all this some inconsiderate person set the fire alarms off at 2:30 am by smoking in their room. Even though the lift was out of order we could still hear some kind of lift going up & down during the early hours of the morning.

My only tip to anyone thinking of booking this hotel would be to avoid at all costs, if you do book it though, the breakfast was good :)

Room Tip: book somewhere else
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  • Stayed November 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank g1nga_uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Bournemouth hotels

2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed November 11, 2013 via mobile

I booked the hotel for me and a friend as we were going to the Jessie j concert because It looked lovely on the website and was a good price. When we arrived at the hotel there was a lady on reception and we went over to check in, she sat at reception for longer than 5 minutes before she said "name" then "room 18" .. No other words from her. No smile or anything. So rude. We made our way up to our room and unpacked our things. We opened the window for some fresh air and there was a dirty nappy outside it!! We then noticed a hole in the wall and went to turn the tele on which did not work! Next my friend hung a towel on the rail which fell straight down! And then the shower did not work!! After all this we went to reception and explained to the lady that this was not acceptable for us to stay in, she said "you can use the pool shower" as we have no available rooms .. which would result in us having to drag all our stuff up and down to get washed. She wasn't sympathetic one bit so we asked for the manager. She then went out the back and came back saying 'I have given you room 152' So she had lied to us saying there was no rooms!! She then went on to say "bring me your old keys" very rudely. We went up and packed our stuff and moved rooms (which was actually very nice and smelt lovely) in the new room there was a plug socket hanging off the wall but that's it. At 2.30am the fire alarm went off and the hotel DID NOT evacuate the building!!! It was a false alarm but This is extremely disgusting as it could have been a real fire! The next morning we spoke to the manager who repeatedly just said 'sorry' and that she is working on getting the receptionist sacked. She didn't actually do anything about it and on her notes wrote nothing more than "18/152". Great note taking that was. Around the hotel there is open fuse boxes (we have taken pictures) which is extremely dangerous when allowing children to stay in the hotel!! Wallpaper hanging off, major smell of damp, broken Plug sockets and much much more. Overall this hotel was the worst hotel I have ever stayed in and would not recommend it to anybody!

  • Stayed November 2013
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank GCRC1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed November 9, 2013

Executive room what a joke was not shown when our rooms were or even directed had to navigate ourselves. No lights no bulbs in lamp. Reported to reception went to dinner came back late 11:20 still no lights. Bathroom was the only light working No tv in room very disappointing. Lift not working had to lift pram up and down the stairs. Bar ran out of most drinks and were quite rude about it bar closed because of this. Service very poor to no existent. Music extremely loud until 1:30am. Fire alarm activated at approximately 2:15 no procedure in place and manager incompetent. Will not stay again a seriously terrible weekend that will never be forgotten.

  • Stayed November 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Letitia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northampton, United Kingdom
1 review
3 of 5 bubbles Reviewed November 7, 2013

hotel is officially ratted 3 star and it's about right. Hotel is very large and rooms are spacy but the letdown is the quality of beds.We stayed ina twin bedroom where one of the matresses was broken so I've had a painful first night. Next day we were moved to their premier room with an excellent super king size bed. Breakfast excellent. Stuff is very kind. Quiet hotel location between Boscombe and Bournemouth town centre

Stayed October 2013, traveled as a couple
Helpful?
Thank zak0312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Romsey
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed November 5, 2013

Having twice before attended a dinner dance at the Carrington House I was somewhat shocked to see some of the reviews when I checked last month prior to making a reservation for accommodation. As it happened we didn't stay overnight but once again enjoyed good food in a great atmosphere with good service.

  • Stayed October 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Elmsley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed November 3, 2013

Just spent dance weekend at this hotel- been there four times- will not be going back again-
Bedroom had not been hoovered-debris on floor- bathroom had no curtains , holes in ceiling, mould around bath, bath side fell off when brushing past! holes in bathroom tiles..
Lift not working for whole weekend. Receptionist upon arrival bordering on being rude to us.
Bar staff invisible-- simply gave up trying to buy a drink- kettle dangerous as failed to turn off after boiling- whole place looked run down - hairy blankets (no duvets) probably some horse somewhere missing theirs!!. Broken door closers on bedroom and guests gents toilet entrance door-
breakfast on first morning with some food missing (no fruit- no yoghurt) and repeated requests for fried eggs eventually hit the mark after being ignored by what staff there were for some time.- they must be using the cheapest tea bags and coffee as after the first mouthful was not worth drinking...had we not been with a large party of friends we would have checked out- Sorry Carrington House but there are plenty of other hotels in Bournemouth as we will not be staying with you again.-
Have sent e mail to them listing my complaints and concenrs- I do not expect a reply though.

Room Tip: try another hotel!!
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  • Stayed November 2013, traveled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank Fred383838
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Carrington House Hotel

Property: Carrington House Hotel
Address: Knyveton Rd, Bournemouth BH1 3QQ, England
Location: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #63 of 68 Hotels in Bournemouth
Price Range (Based on Average Rates): $
Hotel Class:3 star — Carrington House Hotel 3*
Number of rooms: 182
Official Description (provided by the hotel):
The Carrington House Hotel, close to the town centre and all Bournemouth's top attractions, is situated on a quiet pine tree lined avenue on the East Cliff side of Bournemouth - perfect for a weekend break or short sightseeing trip. The hotel is close to both the railway and coach station and is only a ten-minute drive from Bournemouth Airport.There is so much to see and do in Bournemouth and its surrounding area, that you are bound to be back again and again whether it is a relaxing short break in Bournemouth that you are after, a cosmopolitan city break, or a weekend break for sight seeing and fun, Carrington House Hotel is an ideal base for all your activities.The hotel has 145 en-suite bedrooms, including 42 purpose-built family rooms plus conference and banqueting facilities for up to 700, a heated indoor swimming pool, table tennis, pool, table football and free parking for 85 cars. ... more   less 
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Also Known As:
Carrington Hotel Bournemouth

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