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“Miss”
Front View
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Front View
Lounge/ cinema room view 1..comfy seating Lounge/ Cinema room view 2..pull down screen/ DVD library
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Average
23 reviews
Front View
Lounge/ cinema room view 1..comfy seating
Lounge/ Cinema room view 2..pull down screen/ DVD library
Bedroom 1-Luxury suite..perfect for the special guest (en-suite ,statement bath tub).
Bright and sunny kitchen
Bedroom 7
Bedroom 8 (sea views)
2nd floor family bathroom
Stairway
Bedroom 4 (en-suite and sea views)
Bedroom 3 (en-suite)
Bedroom 2 (en-suite and sea views)
En-suite
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Overview
Rental Home -
8 Bedrooms, 9 Bathrooms, Sleeps 25
Bournemouth, Dorset, England

Reviews from our community

Average - based on 23 reviews
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Reviews from our community

Date | Rating
  • English first
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English first
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Any
English first
Boxy1973
Bromyard, Herefordshire
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Could be a whole lot better”
Reviewed November 1, 2016 for a stay in October 2016
1
person found this review helpful

From the website, this accommodation looks great, but after getting through the door and having a good look, it definitely needs a spruce up and a deep clean !! The house was booked for a group of friends with children who were helping one of the group celebarate his 40th birthday and on the whole it fitted all of the groups needs, the best bit being the location to the town and beach.

The Bad bits.

The house wasn't very clean, it's obviously used more for Stag/Hen weekends as there were some Penis shaped confetti left on the dining table !! (Not good for the kids to find), there were dirty glasses left in the games room, accumulations of dirt behind the sofa etc etc.
Most of the doors have individual locks on and some are broke or are hanging off.
Most of the shower trays struggle to drain the water away so you're standing in a couple of dirty water.
The kitchen isn't adequate for large groups, even though there is a large oven in the basement, not a lot of storage space for food / drink etc.
The Hot Tub is a bit Heath Robinson, we booked this for the week but after trying to get it warm and failing we gave up and did not use it so therefore didn't pay the hire charge.
The friends that are in the cavities aren't good also, but aren't sure the owners know about them !! Need some pest control sorted.

Good bits.

The location is superb, very close to all amenities, especially the beach.
The rooms were good sizes and worked well for our group size.


Overall, if the place had a spruce up and a good clean I would recommend it.

How helpful were the directions to the property? How easy was key pickup/access to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: location
Liked least: cleanliness
Traveling group: Friends
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Nov 4, 2016
It’s a big house and it’s fair to say that things can go wrong.

We have a 24 hour helpline and are normally quick at turning such issues around, we pride ourselves on helping guests with any issues that may arise.

On this occasion our on call support Staff were away on holiday so this was unfortunate the holiday cover was not to our usual standard.

Unless someone reports it to us then it can take longer to address.

Thank you for bringing it to our attention, of course we are taking steps towards taking immediate action and have addressed all of these comments. Part of this has involved a house keeping & maintenance staff review with a new regime. We have called in a specialist team to deal with rodent issues.

The Hot tub is advertised as a wood fired eco tub, it’s not a Jacuzzi.
It can work really well, especially for large groups staying for Weekends. In the winter the temperature can be harder to keep, although it is up to guests to take care of keeping the fire stoked and over the course of a week this can be much harder especially in the colder months.

The Surf Academy Staff come in each morning to stoke the fire for the tub, and they pre heat the water ready for when guests arrive. It is up to guests to be aware to not leave the lid off for long periods as it can get cold fast. If guests are out a lot during their stay then maintaining the fire will be that much harder too.

The house is for hire exclusively and as part of our respect to the guests we try to not impose too greatly on their space. We do have some Hen Party guests staying at the house, although we cater for everyone including large families. We don’t accept stag groups.

We are trying to get all of these issues resolved straight away, and we Thank you for your feed back and encourage this from our future guests so we can improve their stay at the Beach House.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
milkyuks
Windsor, United Kingdom
Level 3 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Miss ”
Reviewed May 23, 2016 for a stay in May 2016
3
people found this review helpful

I've just returned from a weekend staying in this house with a group of girls. On reading the reviews I was pretty nervous but to be fair I think they are a bit undeserved. The house could probably do with a coat of paint and a bit of N update but it's actually got so much going for it. I can't comment on B &B but as sole occupancy you couldn't really ask for anymore! Great location near the beach and walking distance to everything you need. Spacious house, lovely outdoor space for bbqs and enjoying the sunshine

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NicoleDan...
Ringwood, United Kingdom
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“DO NOT GO HERE!”
Reviewed March 29, 2016 for a stay in March 2016
1
person found this review helpful

Well I wished I looked at the reviews before I came here, myself and my boyfriend stayed here last night (28.03.16) and from the moment the door was answered I wanted to go home. A man came to the door in his socks and greeted us, took us through to the kitchen which had tools on the table, dirty bowls of pasta and sheets on the floor, he said sorry for the mess we just had a hen weekend... Even though they had 5 hours from check out till our arrival. Anyway we didn't get shown around the house just to our bedroom, luckily we got a choice of two, they both weren't great but one of them had wall paper hanging down and damp all over the walls so we picked the other room. No tea or coffee, no bin, very cold, two single beds put together and a bathroom which was outside in the hall way. As we left for dinner we crossed the owner in the hall and he didn't even acknowledge us. This morning we didn't even want to go and eat in the dinning room as the whole place was such a mess so we gave the man our keys and left. I will never go back there or recommend. I am feeling very glad that I paid for this on a Groupon voucher because otherwise I would be demanding my money back. If you are thinking of going here..DONT!!!!!!!!!!!!

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate H
1 review
“terrible place”
Reviewed March 19, 2016 for a stay in February 2016

We stayed one night through groupon at the end of Feb, all I can say is ideal for beach, we met a man didn't introduce himself or where anything was, took us to our room up in the loft, (3 floors up) bathroom down 2 flights of stairs, not big enough to swing a mouse let alone a cat, 2 single beds put together to make a double but kept falling down the gap, no tea/coffee in room, sheet didn't fit bed!!!, other guests carried plates/cups to their rooms, cornflakes/allbran of toast, didn't even have a coffee there, couldn't wait to find somewhere else for breakfast, worse place we've stayed in.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: nothing
Liked least: everything
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia V
Southampton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Neglected”
Reviewed March 9, 2016 for a stay in February 2016

Had a 2 day break here during February brought via Groupon. Thank goodness we didn't pay the full amount. Could tell it had once been nice but now very neglected... not at all like the pictures. Basic room with no tea/coffee making facilities, no bin in bedroom area, no glasses in the bathroom. Breakfast was a joke. Had to make our own in the owners kitchen amongst all their clutter, tools on their table etc. Continental breakfast was toast, cornflakes and allbran...
We left the night before we were due to leave as couldn't face another breakfast.

Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beverley...
1 review
“Ms”
Reviewed March 4, 2016 for a stay in March 2016

Arrived on tuesday1st March, was met by a guy who looks after the house. A lovely house in need of TLC!. Settled into the loft bedroom with my daughter, after returning back to the house after going out for dinner, we wanted to make a drink and sit in the lounge but we hadn't been shown where anything was and the man was sprawled out asleep on the couch so we felt we had to go up to our room. I decided to take a bath, after which I was locked in the bathroom for over 30 minutes!! Because the lock broke and I couldn't get out. Wouldn't stay there again or recommend it to anyone else. Unwelcoming and uncomfortable stay.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kay M
High Wycombe, United Kingdom
Level 5 Contributor
48 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Clean, Great Location”
Reviewed February 22, 2016 for a stay in February 2016

We stayed here on a Groupon deal in February and can only speak highly of the place. After reading the tripadvisor reviews I must admit that I was a bit concerned that I'd made a dreadful mistake. However on arrival we were met by a very pleasant man and shown to our room, in fact we had a choice of the rooms in the attic. We settled on the one with the sea view, a beautiful Thursday afternoon and a view of the sea/pier and (if you cricked your neck) the Isle of Wight! The room itself was large, a double and single bed, table, cabinets and a chest of drawers. It was light and the sheets were clean, as was the rest of the room and bathroom. OK I admit there may be a few 'snagging' bits to be done but perfectly comfortable. Speaking of which the beds were very comfortable and the room was so quiet and black out curtains too. We liked the 'do it yourself' breakfast.
An easy walk into the town and seafront, albeit a bit more testing walking back!
Ideal for all attractions and the town centre.
We would definitely stay again.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness
Liked best: Location
Liked least: No tea/coffee facilities in the room
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Adults2
Children0
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