We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

“Lovely hotel” 4 of 5 stars
Review of The Cottonwood Boutique Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
The Cottonwood Boutique Hotel
Ranked #35 of 78 Hotels in Bournemouth
Swindon, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Lovely hotel”
4 of 5 stars Reviewed July 18, 2014

What a lovely find. Great location, good parking, very friendly and lovely staff, nice breakfast, comfy bed, pleasant surroundings, all in all they have got it right. We stayed for one night, but wished we had gone for two. We could have done with a bit more tea/coffee sachets, but I'm sure if we'd asked they would have obliged. Highly recommended.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
1 Thank lucyeric2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

681 reviews from our community

Traveler rating
    234
    227
    132
    53
    35
See reviews for
112
333
15
44
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (230)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Leighton Buzzard, United Kingdom
Level Contributor
74 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed July 17, 2014

Well what a very pleasant surprise. A last minute booking through booking.com. A big room at the rear of the hotel and very, very warm. Window open to sleep let in some of the neighbouring noises most of which quietened down by 10:00. An afternoon snack turned into a very agreeable evening meal, excellent "real" burger. Bar service was quick and efficient. Breakfast was similarly good although @ £10.95 a bit on the high side. Overall thank you Cottonwood.

Room Tip: perhaps avoid top floor in summer
See more room tips
  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
Thank gunnerbill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincolnshire, United Kingdom
Level Contributor
51 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
2 of 5 stars Reviewed July 17, 2014

What a disappointment, the setting is lovely, the public areas are well presented and then you see the bedroom. The dirty sheets heaped in the corridor outside the room (at 2.30 with no cleaners in sight) should heve warned us! Please take note of the number if you decide you must stay here - room number 27 . I booked a double and got a family room which normally wouldn't be a problem but in this case it left very little space to use. The bathroom, which really is no bigger than a cupboard, was awful. The shower base is corroded and has mould on the filthy grouting between the tiles (please see pictures). The drainage is inadequate so the water goes over the floor as well, the poor water pressure has been mentioned by so many people but it is really very poor, rinsing off soap was difficult as was trying to set the temperature. The extractor fan was very noisy, every time I closed the suspended sliding door I expected it to fall off. The bedroom is no better, the carpet is rucked up in many places and doesn't look very clean, the furniture is mismatched and makes the room look like a very old boarding house bedroom. The view from the window is of a dirty flat roof. The kettle doesn't fit under the tap so has to be filled up with mugs of water, there are no spare plug sockets to charge up phones etc.
Service in the bar was excellent, the receptionists were all very friendly and helpful the breakfast staff were not so good. If you spoke the right language you had great service, lots of friendly chatter and speedy service if not one took the order for drinks and then 5 minutes later the other one came over and asked the same question. We watched the waitress when she was asked for tea by three elderly people, first she went off for some more chatter with some prefered guests, then she went out of the room and wrote down some information for them. Eventually she decided to get the tea. The following day the same threesome had to ask twice for tea. Not a good stay!!!!! On reading past reviews I found a response to a similar complaint about room 27 (18th May 2013) in which the management were looking at forming an improvement plan for the room - the only difference in the room it would appear is the addition of mould and rust in the bathroom!!!!!!!!!!!!!!!!

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank llc7peacock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed July 12, 2014

Travelled planning to stay 3 nights but cut to one lovely hotel with great public areas however I was given possibly the smallest single room I have ever had. Stuck at rear of hotel with tea tray on window ledge a small dining chair and single bed. Why someone had put a tv on a table when it could have gone on wall and freed up some space.Very stuffy could have done with a fan.
The staff are excellent especially in restaurant and bar the food was wonderful I had brunch, breakfast and evening meal all of which could not be faulted but insist on pouring you a cup of tea which was very weak and making you wait for another, why no teapot? ?
Was glad the weather was good so I spent time on terrace and in garden enjoying the sea view.
my score would have been a 5 but was let down as a lone traveller being given a basic room.
would suggest you ask for a seaview when booking

Room Tip: Ask for a sea view
See more room tips
  • Stayed July 2014, traveled on business
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
1 Thank annielow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tarporley, United Kingdom
Level Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed July 11, 2014 via mobile

Me and my girlfriend are staying here for 2 nights. It is a great hotel in a good location. The room is large and comfortable. The staff are very friendly and the food in the restaurant is excellent and good value. We would definately recommend this hotel.

Stayed July 2014
Helpful?
Thank Lance B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Poole, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 9, 2014

We had our wedding reception at the Cottonwood Boutique Hotel on Sat June 28th 2014. We chose the hotel because of the great location and décor. We had the most amazing day, all the staff were great and helped to make our day so special. The food was fabulous and many of our guests commented on how great the food was. The hotel could not have done any more to accommodate our special day and Liz, the wedding organiser was great. 4 Star hotel with 5 star food and service..................THANK YOU. Helen and Shaun x

  • Stayed June 2014, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
1 Thank Helen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northamptonshire
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed July 8, 2014

Stayed at the Ocean View hotel next door, and was given a 10% voucher for dinner at the Cottonwood.
This is a pleasant looking 'boutique' hotel (although we found the decor, although immaculate, was slightly pretentious)
Gorgeous food, though, and extremely well presented too. Unfortunately, we dined rather late, at a time when there seemed to be a staff changeover. The first course arrived quite quickly, seeing as it was freshly cooked, but after that, our friendly and attentive waitress disappeared. No-one enquired if everything was ok, and no-one asked if we wanted a sweet. It appeared that we, along with another couple, had simply been forgotten about. It was only when my partner got up to go and find someone, that we got any further service. Quite shocking, and spoiled what would have been a lovely meal.

Stayed July 2014, traveled as a couple
Helpful?
1 Thank sue8868
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EastcliffProject, Manager at The Cottonwood Boutique Hotel, responded to this review, July 14, 2014
Dear Sue
Thank you for your comments and I'm glad that you enjoyed your meal at our restaurant. A real shame though that your experience was let down by the customer service.
Your feedback has been discussed with the restaurant team and should eliminate this happening in future.
I do hope you will choose to stay with us again on your next visit to Bournemouth.
Best wishes
Jo
Jo Pow
Head of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Bournemouth hotels
0.0 mi away
The Ocean View Hotel
The Ocean View Hotel
#49 of 78 in Bournemouth
3.5 of 5 stars 337 reviews
0.2 mi away
Hallmark Hotel Bournemouth East Cliff
0.1 mi away
The Suncliff Hotel
The Suncliff Hotel
#29 of 78 in Bournemouth
4.0 of 5 stars 1,543 reviews
Show Prices
Show Prices
Show Prices
0.0 mi away
Ocean Beach Hotel and Spa
Ocean Beach Hotel and Spa
#40 of 78 in Bournemouth
3.5 of 5 stars 701 reviews
0.4 mi away
The Green House
The Green House
#3 of 78 in Bournemouth
4.5 of 5 stars 736 reviews
0.1 mi away
The Cumberland Hotel
The Cumberland Hotel
#12 of 78 in Bournemouth
4.5 of 5 stars 2,955 reviews
Show Prices
Show Prices
Show Prices

Been to The Cottonwood Boutique Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Cottonwood Boutique Hotel

Property: The Cottonwood Boutique Hotel
Address: East Overcliff Drive, Bournemouth BH1 3AP, England
Location: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
#13 On the Beach Hotel in Bournemouth
#15 Family Hotel in Bournemouth
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Cottonwood Boutique Hotel 3*
Number of rooms: 31
Official Description (provided by the hotel):
With magnificent panoramic views across the bay, the chic and recently refurbished Cottonwood Boutique Hotel has a superb cliff-top location. It offers a sun terrace, and an on-site restaurant serving locally sourced fresh ingredients. Free parking is available on site and free Wi-Fi is available throughout. The boutique hotel has 28 stylish rooms with tea/coffee making facilities, a TV and a hairdryer. Many rooms overlook the bay, and all have a private modern bathroom. The stylish Bar Vista, with its sunny terrace and garden, provides contemporary brasserie food all day. The Garden Restaurant offers refined and elegant dining using local, fresh ingredients from one of Dorset's leading chefs. Guests can enjoy a range of beauty treatments in the on site beauty parlour Beauty Essence, as well as live entertainment in the Bar Vista. The Cottonwood Boutique is located a 15-minute walk from the centre of Bournemouth ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Hotwire, Priceline, Booking.com, Travelocity, Agoda and HotelTravel.com so you can book your The Cottonwood Boutique Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Minotel Bournemouth
Bournemouth Minotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing