This hotel was clean but decor very tired! We were on fourth floor and had room 430 which was next to lift so heard the lift going up and down all the time - this was not nice ! The room was functional , clean but tired decor, bathroom clean but shower rail broken, toilet flush handle broken and toilet seat slips ! Basic mixer tap shower so water temp erratic. Remote control for tv missing ! Nice bar area and outside seating/garden. Dining room looked nice, we only had breakfast in there, was cooked buffet breakfast, appreciate it is difficult to keep hot but it really wasn't anywhere near hot enough, good selection though.
Swimming pool, sauna and steam room all basic but functional. Light cover missing in sauna - not too sure about the safety of that !
There was no internet other than on ground floor.
This hotel was not expensive but I think the thing that would have made it so much more welcoming would have been information in the rooms as to what facilities the hotel offered and how to access these facilities - the only info was the food menu.
The location was excellent for the beach/town/BIC.
When we checked out it would have been nice to have been asked how our stay was, the receptionist literally just looked up our room number and said nothing to pay ( we had paid when we arrived) and thanked us for the key. All the staff were polite and gave info we needed when we asked but being visitors to the hotel it would have been nice to have had a bit more info available.
This may seem like a negative review, but hopefully the hotel will take note of where improvements can be made.
- Official Description (provided by the hotel):
- This superb privately owned AA 3 Star Bournemouth hotel boasts 109 en-suite rooms and deluxe suites. It is ideally situated in the heart of Bournemouth's East Cliff, only a short walk from the busy town centre where you can find the Bournemouth International Centre (BIC), the Pavilion Theatre, family friendly pubs and restaurants that cater for all tastes. We are a few minutes walk away from Bournemouth's Blue Flag award winning, golden, sandy beaches and Bournemouth Pier. ... more less
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- Also Known As:
- Queens Hotel Bournemouth