This is a generally good hotel with very friendly staff. I would stay again but try to have a ground floor room whilst we need the buggy.
The car park is quite small for the size of hotel and we had to park on the road where it's free 5pm-9am and around 50p/hour otherwise.
We ate dinner in one of the restaurants. The service and food was good except for the langoustine soup had small pieces of shell in it.
The single room was very hot because hot water pipes are under the floor. We rang for a fan but had to call after 30 minutes (10:00pm) as it had not arrived. The receptionist was waiting for the night porter to start work (at 11pm) to deliver it but agreed they would bring it sooner.
We travelled with 2 children under 2 years old and had to carry the double buggy up the stairs because it didn't fit in the lift (I appreciate it's an old lift but our buggy is one of the smallest you can buy).
Breakfast had a very good range especially if you have special dietary requirements; providing vegetarian, gluten free and dairy free options. Unfortunately the scrambled egg had pieces of egg shell in it.
- Official Description (provided by the hotel):
- Large Modern Resort style seafront 4 star hotel with 0ver 100 rooms, many rooms with ocean view and balcony or terrace. Two restaurants including Two AA Red rosette award winning Ventana Brasserie, Stylish and trendy Bar and Miami style lido deck with heated outdoor pool( May-Sept), summer BB!Q's and Chill Beds. The Art Deco style resort was Awarded Best large hotel 2009 in the Bournemouth Tourism Awards, is Bournemouth and Dorset's highest AA rated 3 star hotel at 88% in 2013 and also won several national excellence awards in 2011. Rooms are good quality 3 star rooms whilst service is exceptional with stunning public facilties. The Cumberland also has the facilty of an indoor leisure Sauna/Pool complex with squash courts and small gym ( bookable) at Suncliff right next door. Parking is 55 spaces free on a first come first served basis with on street parking in front. ... more less
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- Also Known As:
- Cumberland Bournemouth
- Cumberland Hotel Bournemouth