I have just spent 2 nights here in a single room on the fourth floor. I have to be honest, I was a little nervous as to what to expect, especially as I am very fussy! I came with five other friends and we couldn't have picked better. We were very lucky that the sun shone all weekend so we were able to make use of the lovely outside areas by the pool. We were very impressed with the downstairs areas in general and the service from every single waiter/waitress was extremely friendly and attentive. Even on a busy sunny day there was more than enough staff to not feel forgotten and the areas were very clean and tidy. We made use of the happy hour cocktail menu on arrival and also enjoyed a lovely cream tea and also pimms by the pool and evening bar drinks.
Upstairs, my single room was very clean, as was the ensuite. The only thing in the room that wasn't was the TV remote which was very sticky but an oversight I'm sure. Good tea and coffee making facilities too. I was fortunate to have a room around the corner from the lift so didn't hear too much noise at all although some of my friends were less fortunate nearer to the lift. My only other comment is that the single mattress on my bed was probably in need of replacing as the springs were not great. However my friends mattresses were all fine so I think I was just unlucky. The shower wasn't very powerful but ok.
Breakfast on both days was very very good and far exceeded our expectations. Everything was very hot including the coffee which was topped up regularly both mornings by very attentive waiters. I noticed that tables were cleaned and cleared quickly.
Overall a very pleasant stay and thank you to all the staff who were very friendly and helpful which added to our stay. Well done The Cumberland!
- Official Description (provided by the hotel):
- Large Modern Resort style seafront 4 star hotel with 0ver 100 rooms, many rooms with ocean view and balcony or terrace. Two restaurants including Two AA Red rosette award winning Ventana Brasserie, Stylish and trendy Bar and Miami style lido deck with heated outdoor pool( May-Sept), summer BB!Q's and Chill Beds. The Art Deco style resort was Awarded Best large hotel 2009 in the Bournemouth Tourism Awards, is Bournemouth and Dorset's highest AA rated 3 star hotel at 88% in 2013 and also won several national excellence awards in 2011. Rooms are good quality 3 star rooms whilst service is exceptional with stunning public facilties. The Cumberland also has the facilty of an indoor leisure Sauna/Pool complex with squash courts and small gym ( bookable) at Suncliff right next door. Parking is 55 spaces free on a first come first served basis with on street parking in front. ... more less
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- Also Known As:
- Cumberland Bournemouth
- Cumberland Hotel Bournemouth